10/10 - Excelente
Suzanne H.
17 de ago. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
This was our third visit to Balaia Golf Village so we knew we were getting excellent value with the location of this apartment and the many pools on the complex. The apartment was a great size for three of us, we didnt use the sofa bed, instead using the fold out bed in the bedroom for our little one which there was plenty of space for. We enjoyed sitting out on the balcony for breakfast in the mornings and for a night cap in the evenings.We tried Bistro Sud and the Panini bar on site, both were good value and nice food.The apartment is well stocked with plentiful kitchen utensils and extras like books and pool bits.The kitchen and bathroom are a little dated with some minor maintenance issues. A few of the drawers/cupboards had missing handles in the kitchen making access tricky and there was some minor mould in the bathroom. The overall cleanliness was fine but could be a little more thorough. Reception advised their cleaning team do the cleaning so they have so many to do they have to be quick.Our only negative experience was with the reception team. The property details advise 12pm check in, we arrived at 1pm and asked for the keys. Lady advised that its 5pm check in, regardless of what owner listing says. Got keys at 4.45pm.Communication with the owner was great as was the overall trip and we would definitely book again. Guest book for the past 20 years was a lovely read.Thanks for a great week!
Suzanne H.
Hospedou-se por 7 diárias em ago. de 2025
