So there were a bunch of issues, some minor, some the management company did address while we were on site.1) Cleanliness at check in - Place was clean, but it was obvious that the condo has had a busy summer. The couch cushions had some wear/dirt on them, no hand soap was refilled in the dispensers by housekeeping, and the first morning I made coffee, the previous grounds/filter had been there from the previous renter. After that, though housekeeping was helpful as needed.2) The property manager was made aware of this issue, but this property was originally listed as having a pool. The agreement changed between Grand Traverse Resort and Spa (onsite pool owner) and the TrueNorth Property management (condo owner), and we were not technically supposed to have access to the onsite pool. TrueNorth told us we could buy day pass for the main Grand Traverse Pool, but that was not true either. That day pass could only be purchased for adults, not our kids. True North did give us a refund for our troubles and since has updated the amenities on the listing. 3) Walking distance to the beach was great, and the location relative to TC, Torch Lake, the golf courses, was nice.4) I know a man's name was listed as the host on the listing, but this condo is operated by a management company, not a host.