4/10 â MĂ©diocre
Mike Y.
18 juill. 2019
Points forts : Propreté, arrivée
Points faibles : Communication
An extreme case of appearance versus reality
The main theme of this apartment is superficial chique that falls apart completely on closer examination. The location and the building are very nice, as is the apartment itself, however, the devil is in the details: the pillows are made of hard foam and are painful to use, the shower in the smaller bathroom doesn't drain well, the Nespresso machine advertised in the listing is not working and there was no cutting board or even a single sharp knife in the kitchen. The oven requires a reset each time a circuit-breaker switches itself off, which happens any time the oven and _any_ other appliance are used simultaneously, yet there was no manual on how to do it. Even the kitchen clock was missing a battery! The towels seem taken from some hotel, as is evident by proprietary markings on them, and sheets are stained. Don't expect ANYTHING in the kitchen: we had to buy salt, oil, vinegar, and pepper -- basics that nearly every other apartment that's advertised as a luxury property would have. Worst of all, NONE of our concerns were addressed by the property management, I sent multiple emails and called several times mentioning all of these issues, yet nothing has been done.
We cannot possibly recommend this property to anyone. Stay away and find a place to stay elsewhere -- this is really not worth your money.
Mike Y.
Séjour de 9 nuits en juillet 2019
