4/5 Good
SUSIE F.
Jan 15, 2024
Liked: Cleanliness, check-in, communication, location, listing accuracy
Large home in Victorian Schoolhouse
This home was in a gorgeous Victorian Schoolhouse. The kitchen & dinning room was a large comfortable space and the bedrooms a good size and had good separation which worked for our family of 6. Beds very comfortable. Heating fantastic. Hot water plentiful.
The property manager was very attentive with a couple of issues we had during the stay, though the Christmas period made it difficult to sort them out.
Having lived in London I am aware of issues with old houses , but felt that there needs to be some more attention paid to the issues within the house given the cost of renting this property. Extremely poor quality & mismatched cutlery, only 6 wine glasses and about 25 water glasses, many chipped plates, broken and absent utensils. The kitchen sink required plunging every day despite the sink traps being used. The Miele dishwasher, we were warned about the heavy door which apparently nothing could be done about. The dishwasher next to it is fine but the 2 doors catch against each other and everything comes flying out. A builder relative looked at dw ,simple fix, secure the Miele dishwasher to the cabinet inside and problem fixed.Some kitchen appliances didn't work/not connected.
The internet was extremely patchy and we had to use our own wifi device,( costing us more for data usage) . Some of the furniture is stained ,dirty and damaged and really should not have been in the property.
SUSIE F.
Stayed 12 nights in Dec 2023