This was our second stay at Casa Whitley and it was fantastic! The house was perfect for our family of 9. We enjoyed the beautiful backyard space with the patio and pool. The large open living space indoors was great for spending time together. Downtown Playa and the beach are just a short walk from the house. We had Blanca prepare a meal for us one night which was amazing, and the property concierge Roger was so welcoming and helpful throughout our stay. Made for another memorable visit to Playa!
Shawn B.
2024 年 12 月に 6 泊滞在
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
10/10 (非常に良い)
2013 年 12 月 11 日
Amazing retreat!
I spent the week at Casa Whitley with my best friends celebrating my 40th birthday. The house is beautifully decorated and was perfect for us! Great neighborhood, easy access to beach and Playa. The concierge and chef services were brilliant. Huge recommendation from me as well as my friends. Will be back!
10/10 (非常に良い)
Liz K.
2020 年 1 月 31 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Perfect House with Wonderful Staff!
My friends and I recently stayed at Casa Whitely for 5 days for a bachelorette party. The house slept 10 very comfortably. All rooms and bathrooms were very clean and spacious, easily accommodating everyone. The pool and backyard are absolutely beautiful and very well maintained. The pictures don’t do it justice! We spent a lot of time lounging outside because we never wanted to leave.
Roger and Ivan were very attentive and made our stay even more special because we could truly relax and not have to worry about running out to the grocery store. The chef and kitchen assistant made us DELICIOUS food. We had 1 lunch and 2 dinners and had lots of leftovers for us to eat the next day. It was such a treat because we could spend even more time enjoying the sunshine and no one had to break away from the group to run errands. Everything was reasonably priced and the convenience was so worth it.
There was some construction happening next door and it was a bit loud in the morning, but Carol generously gave an $100 credit for chef services as a courtesy.
Carol was super responsive and the entire booking process was painless. The community is very safe and walkable. I would definitely recommend staying here for any group wanting to relax and enjoy Mexico!
Liz K.
2020 年 1 月に 5 泊滞在
2/10 (非常に不満)
Patrice W.、New York, New York
2019 年 10 月 28 日
良かった点 : コミュニケーション
気になった点 : 清潔度、掲載情報の正確さ
Dusty and needs deep cleaning
It appears that this property is not used often as it's in serious need of a deep cleaning and overall maintenance upkeep. The structure and layout of the property is nice but it was overall dirty and I would't stay again. Let me list all the issues:
-No hot water for three days
-Dust all over house
-Dirty linens and couch cushions
-Pool not cleaned daily
-Water did not drain properly in several bathrooms to the point where water was up to my ankles when I showered.
-Broken toilet seat
-Broken lamp
-Central air vent leaking from ceiling
-One bathroom flooded
We were excited about staying here because the pictures looked great but it was too dirty for our standards. Everyday we had maintenance people coming by to fix the problems but this was irritating as some of us were still sleeping or trying to prepare for the day.
The positives:
Ivan the on-site concierge was outstanding! He arranged our tours to local beaches and Tulum. The dinner he arranged our first night at the house was delicious! He gave us fantastic recommendations and even stopped by with delicious pastries from a local bakery. He truly went above and beyond. If I ever visit Playa Del Carmen again I would surely contact him to set up activities but would not stay at this property again.
Overall this property needs to be cleaned thoroughly and renovated in my opinion; new paint, fixtures, retiling.
Patrice W.
2019 年 10 月に 7 泊滞在
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
10/10 (非常に良い)
2016 年 4 月 19 日
Three letters...... W O W!!!
Where to begin?!
Casa Whitley exceeded our expectations. We were a group of 10 girls on a girls trip (bachelorette party). Half of us were able to arrive early and, with the help of concierge, our transportation was graciously awaiting us at the airport. As soon as we pulled into Playacar Phase II (the community) we were "ooohhingh and aahhhhing"! From the vibrant landscaping, to the amenities, and native wildlife...Casa Whitley felt immediately like home. We set up decorations to welcome the other group and the bride-to-be. Needless to say, when she arrived, our guest of honor was beaming with excitement and surprise!
We spent the first day just relaxing by the private pool, ordering pizza delivery, and unwinding after our flight. The beach was within walking distance and between that, shopping, and grazing on delicious food we thoroughly enjoyed all Playa del Carmen had to offer.
Monica and her husband Chema were lovely, polite, and the of utmost help. She was able to arrange us extra transportation for our big night out on the town. Blanca served us the most exquisite traditional Mexican Breakfast on the day of our departure which included Migas with freshly made salsa, eggs with queso, yogurt, granola, fresh fruit, milk, and freshly squeezed orange juice..."QUE RICA!" She was the sweetest and cutest ever throughout her morning with us. The owner, Carol, was able to walk us through every step of the process and made the trip for our large group go off without a hitch.
I cannot express enough how much fun we had, how safe and comfortable we all felt, and how enjoyable our stay was at Casa Whitley...but don't take my word for it. You MUST see this little piece of Heaven on Earth for yourselves.
God Bless & Thank you Carol again for your hospitality!
Chelsea & las Chicas
2016 年 4 月に 3 泊滞在
10/10 (非常に良い)
Anna L.
2022 年 1 月 20 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Paradise
I stayed here with five friends for a long weekend. The photos do not do this property justice. The most amazing part of this property are Carol, Roger, Julianana and the amazing folks who prepared food for us and just in general took care of us. I can’t express my gratitude sufficiently! It was the most beautiful, relaxing, fun, delicious stay! I definitely recommend you coordinate in-home meals when you stay as it was the best food we had in Playa del Carmen. My friends and I wondered how this property was even available. Thank you again!
Anna L.
2022 年 1 月に 3 泊滞在
10/10 (非常に良い)
Shawn B.、MN, USA
2022 年 1 月 3 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
We loved our stay at Casa Whitley!
Casa Whitley was a great fit for our family vacation to Playa Del Carmen. The location is excellent, a short walk to the beach and to downtown for dining and shopping. The house was clean and comfortable, plenty of bathrooms and space for the 8 of us. The pool was fantastic and the concierge services provided were outstanding. We would definitely stay again!
Shawn B.
2021 年 12 月に 6 泊滞在
10/10 (非常に良い)
Robert M.
2021 年 9 月 22 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Paradise
Carol, Roger and the casa Whitley team made our weekend at their property one for the books. From check-in to the end of the trip, every last detail was taken care of. The backyard was even better than expected - absolutely stunning. We took advantage of the breakfast every morning + dinner which I’d highly recommend. Both the chef and cleaners were awesome. 5/5 would stay again
Robert M.
2021 年 9 月に 3 泊滞在
10/10 (非常に良い)
Mindy T.
2021 年 7 月 17 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Summer stay
Excellent stay. Great location. Roger was helpful in coordinating dinners. Would visit again.
Mindy T.
2021 年 7 月に 5 泊滞在
10/10 (非常に良い)
amy s.、Paoli
2018 年 12 月 30 日
Casa Whitley - An outstanding stunning impecable Villa - PlayaCar Phase II
This is our family's second holiday at Casa Whitley- Amazing , Amazing , Amazing !!!
Without a doubt every detail; from the point of making contact with Carol ,the property owner to our departure to the airport is a seamless easy process. Traveling with a family of 9 and every imaginable need is taken care of for everyone !
Carol is meticulous, highly communicative , and her home is both stunning and relaxing.
You're not more than a 10 minute walk to the beach, town , or a taxi...so easy.
If you want an extraordinary holiday with every thing at your convenience and the beauty of a warm and design-friendly home this is the real deal.
Thank you Carol for another spectacular Family Holiday,
Warmest,
Amy
amy s.
2018 年 12 月に 8 泊滞在
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
10/10 (非常に良い)
DeAna A.、Slidell, LA
2015 年 6 月 9 日
Wonderful Home Away from Home
My friends and I stayed at Casa Whitley while visiting Playa del Carmen in celebration of our 30th birthdays. We had a wonderful time! The home was clean and well maintained. The kitchen and common areas were spacious, and allowed all of us to enjoy each other comfortably, and the bedrooms were spacious and numerous enough to allow solitude when desired.
Carol, the owner, was helpful during every step of the process from making the reservation, to our arrival, to check-out and returning our refund. She and Maria, her concierge, provided several recommendations concerning dining, activities, and even the best spots on the beach. Yet I must say, as far as the excursions and airport transport, I found that we were able to save money by arranging them on our own.
The house is about a 10-15 min walk from the beach. Most times though we caught a cab as it was crazy hot to get into town (cabs were $9 USD). 5th Avenue had lots of shopping and dining, and most were reasonably priced.
Overall, we had a fabulous time. My only regret is that we didn't stay longer! I would highly recommended Casa Whitley to others.