6/10 Normal
Lashada B.
28 de dic de 2025
Upon arrival we noticed ants on the kitchen counter, one of the dinning chairs was broken, 3 of the televisions needed remotes and we tried to restart the televisions, The rail on the stairs was loose/broken, There were ants in the bathrooms and 2 of the bedrooms (the kid friendly bedrooms) there were ants by the pool area. The coffee pot was leaking. We noticed the door by the bathroom upstairs was off the hinges up (by the room with the 2 bunk beds). I tried to stay in touch with the property managers. They did send someone to spray for the ants and he tried to fix the televisions and chair but said he was unable to fix and would let someone know and he would send someone with more tools to assist but that never happened. Also when we called a lady kept us on the phone for a long while then said she would call me back in 10 -20 min and she never called back. We sent pictures showing them the ants and chair door and rail. Otherwise our stay was great. The beds were comfortable and the pool finally warmed up. The thing I would change would be the check in/out. A 3 o'clock check in or an 11am check out would be great. It felt a bit rushed to be out by 10. We made it work. Thank you again for the stay. I know it was the holiday time and being unreachable due to the holidays is understandable so I'm allowing some grace.
Lashada B.
Se alojó 4 noches en diciembre de 2025




































