Daphne by the sea at Omaru Farm, Phillip Island

Thank you. Looking forward to your next stay.

Thank you for your lovely feedback. We are so glad your family enjoyed the farm animals, the views and the peaceful setting. Sorry we missed your messages before check in. That was not intentional, and we will make sure to do better with communication. We hope to welcome you and your family back again soon to Omaru, Phillip Island.

We’re genuinely surprised by your review, especially considering the warm welcome you received and the complimentary breakfasts we provided—even though your booking did not include meals. All amenities and limitations, including the absence of Wi-Fi and limited mobile reception (which is common across the island and beyond our control), are clearly stated on our listing. We are a working farm, and the presence of animals—including our well-trained farm dogs—is part of the authentic rural experience we offer. A washing machine is available on the property, and we would have happily shown you had you asked. Frankly, it’s hard to understand why you chose to book if these features didn’t meet your expectations. What’s more disappointing is the state in which the accommodation was left: stained carpet we had to discard, unwashed dishes, trash left behind, and damage to property. We’ve never had such an unhygienic and disrespectful experience from guests before. We take pride in our hospitality and the honest representation of our space, and we hope future guests will appreciate the care we put into creating a welcoming, down-to-earth farm stay.

Thank you for your feedback. Hope you come visit us again.

Thank you for you wonderful feedback. It was a delight to host you and your family. Hope you stay with us again. Thanks