2/10 (非常に不満)
Peter C.
2025 年 12 月 4 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Host did not provide instructions prior to check-in time, did not respond to texts on check-in day and I had to call to get info on how to access the unit. Oddly, everything had to be passed through text instead of a welcome email with all info. Photos on VRBO site are heavily staged. DO NOT expect it to look like the photos. There are multiple decoration pieces in the unit that clutter the space and make it feel cramped. The coffee table (chest) had sharp pieces sticking up on the top, not kid friendly. The unit was not clean with hair in the sinks and tubs, the kitchen was dirty and cluttered. There was heavy dust/sediment on the range hood and fridge top. The pullout couches on the first floor were not comfortable, we had to purchase foam pads and our own pillows to sleep on them. The gate to access the main entrance locked us out though it was "rigged" to stay open. The deadbolt to the main door is not installed properly- there is no deadbolt catch. The metal security screen to the main door handle could not be gripped by your hand as it is installed too close to the door jamb. Curtains installed do not block property street lights from lighting up the inside at night. The TV was oddly wired to a wall light in the adjacent closet, we had to figure out the closet light had to be turned on to watch TV.The quality & cleanliness of this unit did not match the description nor price. I took photos of above issues should anyone need to see. I feel like my family was swindled.
Peter C.
2025 年 11 月に 6 泊滞在
