We had a great stay at Finestra San Michele; from our pre-arrival instructions to our check-out, everything went very smoothly, even when we left the keys in the apartment and had to pick up another set from the agency!
The property itself is very well situated right next to Piazza San Michele, with views into the Piazza. Most evenings we would open the windows and listen to the music being played in the Palazzo Pretorio, if we weren't sat in the Piazza itself for an aperitivo, although staying in was perfectly fine given the well equipped kitchen and good size fridge/freezer (the Pan convenience store is just around the corner and Conad is only a few minutes walk away). Having two bathrooms was a real bonus; good sizes with compact but effective showers. We had the family staying with us for a few days so used both good sized bedrooms and also the attic bed, but there was still plenty of room for us all to gather in the living area and enjoy the property. The attic space does have a low ceiling though, so we did have to duck to use the washing machine or to get to the desk to work, but it is ok and kids would probably be very happy in the space.
Being on the top floor means there are quite a few steps to get up to the apartment, but you'll be doing so much walking in Lucca anyway, a few steps should only be a challenge when getting luggage in and out.
For a stay in Lucca's centro storico, Finestra San Michele is a great choice; the space and central convenience, with the hum of the city below, making you feel right at the center of the energy of this wonderful city.
Thanks also to the agency team for making our stay a memorable one.