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INCREDIBLE BRAND NY 7 BED / 7,5 BATH

Billedgalleri for INCREDIBLE BRAND NY 7 BED / 7,5 BATH

Udendørsområde
Spiseområde
Spillelokale
Værelse
Værelse

Anmeldelser

7,8 ud af 10.
Godt

Højdepunkter

  • Afslapning i vandet
    Den højt bedømte pool er det perfekte sted at stresse af.
  • Stil dig i kø til masser af sjov
    Et af de få overnatningssteder med poolbord på stedet.
  • Oplev nærliggende seværdigheder
    Close to Shingle Creek Regional Park
7 soveværelser7+ badeværelserPlads til 17 personer

Populære faciliteter

  • Altan
  • Privat pool
  • Grill
  • Spillehal/spillerum
  • Aircondition
  • Internetadgang

Udforsk området

Åbn kort
Kissimmee, FL
  • Place, Shingle Creek Regional Park
    ‪10 min. gang‬
  • Place, Florida Technical College
    ‪4 min. kørsel‬
  • Place, Walt Disney World® Resort
    ‪18 min. kørsel‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪24 min. kørsel‬

Værelser og sovepladser

7 soveværelser (17 sovepladser)

Soveværelse 1

1 kingsize-seng

Soveværelse 2

1 kingsize-seng

Soveværelse 4

1 kingsize-seng

Soveværelse 5

1 queensize-seng

Soveværelse 6

1 køjeseng (enkeltseng)

Soveværelse 7

2 køjesenge (enkeltsenge)

Soveværelse 8

1 queensize-seng

7 badeværelser, 1 toilet

Badeværelse 1

Badekar eller brusekabine · Toilet

Badeværelse 2

Toilet

Badeværelse 3

Badekar eller brusekabine · Toilet

Badeværelse 4

Badekar eller brusekabine · Toilet

Badeværelse 5

Badekar eller brusekabine · Toilet

Badeværelse 6

Badekar eller brusekabine · Toilet

Badeværelse 7

Badekar eller brusekabine · Toilet

Badeværelse 8

Badekar eller brusekabine · Toilet

Områder

Terrasse eller gårdhave
Køkken
Altan

Om overnatningsstedet

INCREDIBLE BRAND NY 7 BED / 7,5 BATH

Når du har udmattet dig i parkerne - tag en dag afslappende ved din private, krystalklare pool. Om aftenen har du det sjovt med familien i spillelokalet, eller tag dig tid til at udforske klubhuset på den fantastiske Sonoma Resort.

Luksus Orlando ferie leje!Vores fuldt møblerede sommerhus er det perfekte tilbagetog for familier, der kan lide eventyr og skabe minder. Denne to historie hjem funktioner Wi-Fi, kabel-tv, vaskemaskine / tørretumbler, fælles pool og meget mere! Nyd alle de bekvemmeligheder i hjemmet på din drømmeferie! Dette rummelige hjem er udstyret med et fuldt udstyret køkken med tallerkener / køkkengrej, rustfrit stål apparater, granit bordplader sammen med sengetøj og håndklæder. Der er så meget underholdning tilbydes i dette hjem kan du ikke ønsker at forlade! Sørg for at pakke badetøjene, så alle kan nyde at svømme eller slappe af i jacuzzien. Der er 7 suiter i denne store villa - på 1. sal er der en master suite med king size seng. På 2. sal er der en anden konge suite. Hvert værelse har også eget badeværelse. Rummet vil bestemt ikke være et problem! Dette hjem kan passe 17 gæster komfortabelt. Efter en lang dag med sightseeing i Orlando, kan du nyde aftensmad på nærliggende restauranter som Red Lobster, Pizza Hut og Chipotle. Har brug for lidt mere Universal Orlando City Walk er en kort 25 minutters kørsel og funktioner Jimmy Buffett's® Margaritaville®, Bob Marley's, City Walk's Rising Star ™ eller danse natten væk på The Groove. Sonoma Resort er et gated community for din sikkerhed og sikkerhed. Yderligere husholdningsartikler er også tilgængelige efter anmodning. Ring til os nu for at bestille denne rummelige luksus Orlando ferie udlejning!


Poolvarme og grillgebyr er ikke inkluderet i denne reservation.

Tilføj datoer for priser

Lignende overnatningssteder

Opholdsområde
ACO PREMIUM - 7 Bd med privat pool, grill og spillerum (1849)
Kissimmee
  • Pool
  • Køkken
  • Vaskemaskine
  • Tørretumbler
8.0 ud af 10, Alletiders, (53 anmeldelser)
ACO PREMIUM - 7 Bd med privat pool, grill og spillerum (1849)

Husregler

Indtjekning efter kl. 16.00
Minimumsalder for lejere: 21
Udtjekning inden kl. 10.00
default

Børn

Børn i alderen 0-17 år er tilladt
default

Begivenheder

Arrangementer er ikke tilladt
default

Kæledyr

Kæledyr er tilladt
default

Rygning

Rygning er ikke tilladt

Vigtige oplysninger

Godt at vide

Overnatningsstedets nr.: 1163628vb
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Fester og events for grupper er strengt forbudt på stedet
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet

Om området

Kissimmee

Denne feriebolig befinder sig i Kissimmee. Reunion Resort Golf Course og Mystic Dunes Golfklub er begge oplevelser, som er et besøg værd. Er du derimod i shoppehumør, er både Orlando Vineland Premium Outlets og Disney Springs™ oplagte steder at besøge. Deltag i et event eller en sportbegivenhed ved ESPN Wide World of Sports Complex, og giv dig selv tid til at opleve Aquatica, som er en af topseværdighederne.
Vis flere feriehuse i OrlandoÅbner i et nyt vindue
Kort
Kissimmee, FL

Hvad ligger i nærheden?

  • Shingle Creek Regional Park - 10 min. gang - 0.9 km
  • Florida Technical College - 4 min. kørsel - 2.7 km
  • Disney Springs™ - 18 min. kørsel - 17.6 km
  • Walt Disney World® Resort - 18 min. kørsel - 18.6 km
  • Universal Studios Florida™ - 23 min. kørsel - 28.2 km

Sådan kommer du rundt

  • Kissimmee Station - 16 min. kørsel
  • Tupperware Station - 17 min. kørsel
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 11 min. kørsel

Restauranter

  • ‪FL Bakery and Restaurant - ‬4 min. kørsel
  • ‪7-Eleven - ‬13 min. gang
  • ‪Pollo Tropical - ‬3 min. kørsel
  • ‪Bronson Club At Storey Lake - ‬7 min. kørsel
  • ‪Tropical Smoothie Cafe - ‬5 min. kørsel

Ofte stillede spørgsmål

Har INCREDIBLE BRAND NY 7 BED / 7,5 BATH en pool?

Ja, dette overnatningssted har en pool.

Er INCREDIBLE BRAND NY 7 BED / 7,5 BATH et kæledyrsvenligt overnatningssted?

Ja, kæledyr er tilladt på dette overnatningssted.

Hvor meget koster parkering hos INCREDIBLE BRAND NY 7 BED / 7,5 BATH?

Der er mulighed for parkering på overnatningsstedet.

Hvornår er indtjekning på INCREDIBLE BRAND NY 7 BED / 7,5 BATH?

Indtjekning starter kl. 16.00.

Hvornår er udtjekning på INCREDIBLE BRAND NY 7 BED / 7,5 BATH?

Udtjekning er kl. 10.00.

Hvor ligger INCREDIBLE BRAND NY 7 BED / 7,5 BATH?

Dette feriested ligger i Kissimmee, kun 1,3 km fra Shingle Creek Regional Park og ca. 5 km fra Osceola County Velkomstcenter og Historisk Museum og 192 Flea Market. Derudover ligger Medieval Times Dinner Show 4,4 km derfra.

Anmeldelser

7,8

Godt

Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Få mere at videÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 17 af i alt 34 anmeldelser
Bedømmelse på 8 − Udmærket. 6 af i alt 34 anmeldelser
Bedømmelse på 6 − Okay. 3 af i alt 34 anmeldelser
Bedømmelse på 4 − Dårligt. 5 af i alt 34 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 34 anmeldelser

7,6/10

Rengøring

9,2/10

Indtjekning

8,6/10

Kommunikation

9,2/10

Området

8,6/10

Annoncens rigtighed

Anmeldelser

Verificeret

10/10 Fremragende

Rhonda A.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
The property was clean but when we arrived there was no toilet paper in any of the bathrooms
Overnattede 3 nætter i februar 2026
Verificeret

8/10 Godt

Korie W.

Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed
The host was responsive however the amenities were a bit bare. This VRBO experience could be improved with a few simple things such as kitchen towels, an extra roll or two of toilet paper, antibacterial hand soap, coffee filters and some simple items like plastic wrap or baggies. The floor was quite dirty when we arrived and there were pieces of broken glass found on both the patio near the pool and the living room. The host did offer to send a cleaning crew in to reclean the floor, but we declined as we were settled and didn’t want to interrupt our day. Overall a good stay, but bring slides and understand that the cupboards are all the way bare.
Overnattede 8 nætter i februar 2026
Verificeret

6/10 Okay

Bonnie L.

Synes godt om: Kommunikation, beliggenhed, annoncens rigtighed
Synes ikke om: Rengøring, indtjekning
Very family friendly. Lots of hair on bed covers.Toilets are low to the floor and outdated.Granite kitchen tops all are cracked. Pool screens are ripped needs replacing. Upstairs is enormously HOT!!! … The day time host was so very nice but the night time host was rude and being very pushy. I advised him that I did not have the key code because my iPhone screen was malfunctioning . He continued to tell me that he was unable to help because I should know my codeAnyway, as he finally decided to provide the key code none of the ones he provided would work, as he continued to become frustrated by breathing hard, as if he was tired,.. he also asked if I understood to use a key pad. I shouted yes!The end result is, maintenance had to come the following day because the key pad had malfunction. He did fix it.Over all this is a very good house but these adjustments are vital to obtaining an excellent review. A great big kudos to the daytime host.She was great as she responded promptly to my completion of the check in process as I advised her of my iPhone issue.Thank God my phone was repaired in Orlando because I’d never want to encounter the nighttime host again.Thank you for my stayGod Bless America
Overnattede 3 nætter i maj 2026
Verificeret

10/10 Fremragende

Peter S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
We loved everything about the house, the property and the amenities. Even the Security was courteous and kind and filled with much needed information..
Overnattede 3 nætter i oktober 2025
Verificeret

6/10 Okay

Jonathan P.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed
The property was spacious, clean, and in a great area—perfect for a family getaway. We loved how comfortable the house felt and appreciated the overall setup.A couple of small improvements could make the stay even better: a stronger Wi-Fi setup or mesh system to boost coverage inside the house, ensuring the pool heater is working, and possibly including grill use without extra fees. With those updates, this place would be just about perfect!
Overnattede 3 nætter i august 2025
Verificeret

10/10 Fremragende

John S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Jaeger business trip

Entertained customers
Overnattede 5 nætter i april 2025
Verificeret

10/10 Fremragende

Eugenia S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Family Vacation

Enjoyed our time there. Minus 1 hiccup. However, the company was great with communication and responded quickly to all concerns.
Overnattede 4 nætter i marts 2025
Verificeret

10/10 Fremragende

Taijah S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Beautiful home

Everything about this house was amazing will definitely stay here again..
Overnattede 3 nætter i august 2023
Svar fra VrboOwner den 12. dec. 2023
Thank you for staying with us!!
Verificeret

10/10 Fremragende

Louisa B.

Brilliant property and excellent location

Property was in excellent condition, house was beautiful and kids loved the pool area and games room.
Overnattede 17 nætter i oktober 2018
Svar fra VrboOwner den 21. sep. 2023
Hi Louisa! Thank you so much for your amazing feedback. We hope to welcome you and your family again.
Verificeret

10/10 Fremragende

Wayne M.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great Vacation Home

Loved the property family had a great time check in was quick and easy. Communication with property manager fairly quick response
Overnattede 3 nætter i juli 2024
Verificeret

8/10 Godt

Jaimie S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Spring Break 2019

Great house for a large group. Pool area was nice & neighborhood pool was great!
Overnattede 9 nætter i marts 2019
Svar fra VrboOwner den 21. sep. 2023
We love to hear from our guests, and just thrilled you had a great time. Thank you Jaimie and come back soon!
Verificeret

10/10 Fremragende

Joycelyn C.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Perfect house and location

We rented this house for a huge Cheer competition! Very spacious and clean and the pool and hot tub was just what we needed to relax after long days. I highly recommend this house and would rent again!
Overnattede 4 nætter i maj 2023
Verificeret

10/10 Fremragende

Alex A.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great value

The place was large and accommodating for a group of friends. The management company was easy to work with. We were pleased with the house.
Overnattede 3 nætter i juli 2023
Svar fra VrboOwner den 12. dec. 2023
Thank you for staying with us!!
Verificeret

10/10 Fremragende

Timothy B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Nice house

This was my Second time staying at this house you are going to see some not so good reviews on this property but I think those are people just being petty this house was big enough for 13 people to live comfortably for seven days don’t believe the negative reviews about the house, not being clean or anything else the house was clean no issues with communication or checking in and I’ve been there twice I’ve driven eight hours from Charlotte nc and never had any issues
Overnattede 7 nætter i juni 2024
Svar fra VrboOwner den 24. jan. 2025
Dear Timothy, Thank you so much for your kind review! We're thrilled to hear that you had another wonderful stay at the house. We truly appreciate your loyalty and your feedback. It's great to know that the space worked well for you and your group, and that the check-in process and communication went smoothly. We look forward to hosting you again in the future and hope your next stay is just as enjoyable! Best regards, Magic Box Vacation Team
Verificeret

10/10 Fremragende

Liberty W.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Reserve this place!!!

This was a perfect home for 3 families with a total of 11 people- but enough space for 17 people comfortably. Do not pay attention to the past bad reviews- the place was spacious and clean and all appliances, plumbing, pool and a/c worked well. There’s an outside shower and wine fridge by the pool which was helpful for drinks. Coffee maker uses the basket filters for anyone interested. For a house this large the only suggestions would be another fridge and a small hand towel in the half bath on the main floor. Washcloths are not included but easy enough to either bring your own or buy a bundle at target or Walmart. DoorDash, Shipt and other delivery services make getting everything you need very convenient. We visited at the end of June for a volleyball tournament and the Orange County Convention Center was about 30 min away. Easy to get to all Orlando landmarks.
Overnattede 6 nætter i juni 2023
Verificeret

8/10 Godt

Suzanne H.

Great house for a big crowd in Orlando!

We brought 14 adults to this house for a USTA event. Tons of room - never felt crowded at all - and nice amenities. Enjoyed the pool at the property and especially the big pool for the community which is only a few blocks away - NOONE was there, and it is beautiful! Nice workout room too. NO evidence of bed bugs in the house - we checked after the other review - and the owner provided us with pest control reports of clean inspections. The bath mats and rugs did feel a little worn and stained but not dirty - not sure why they don't just replace them as that would be an easy fix. The kitchen was fully stocked with everything you would need cutlery, cooking and tableware wise but just be aware that there are literally no basic condiments like salt/pepper or spices so bring all of that with you. And as other reviews have noted, they are serious about the one roll of toilet paper per bathroom. We brought toilet paper and dishwasher pods, I would add bringing a few garbage bags - they supply a few but they go quickly. Overall, for the price especially, this is a great deal and a great house for a lot of people. Just stop at the store on the way in for some basics. :)
Overnattede 4 nætter i november 2018
Svar fra VrboOwner den 21. sep. 2023
Hi Suzanne! Thank you so much for your feedback! You all were amazing guests! Hope to welcome you really soon in the future.
Verificeret

4/10 Ringe

Abbey F.

Synes ikke om: Rengøring, annoncens rigtighed

Not as expected

We checked into this property on April 4th. When entering the house, we noticed that there were lots of marks and dirt on the walls. As we went through the house we found the floors to be absolutely filthy. My husband bought a swifter and cleaned the dining room and kitchen floors. He had 3 completely black pads and probably could’ve had more but I made him stop because he would’ve spent all day cleaning. As we started making dinner, we found dishes put away that were caked in dry food and dirty. So we had to wash all dishes before we used them. The pool area was nice but the outdoor couch cushions definitely need replaced. In the game room, there was 1 pool stick with a tip on it. None of the others could be used. The pool table top was also ripped. The air hockey table wasn’t turning on so we pulled the plug out to find that one of the prongs was stuck in the outlet so that wasn’t usable the entire stay. The couch in the game room was dirty and worn. The shower door in the bunk room was broken and never opened so kids had to shower in other rooms. The mattresses in all of the rooms were cheap and uncomfortable. We never walked in the house without shoes on because everything was such a mess. I have rented many properties before and this was by far the worst ever. We spent ALOT of money to rent this house and I am sick about it. Do not rent this house!!
Overnattede 7 nætter i april 2023
Verificeret

2/10 Bundkarakter

Bonnie O.

Synes godt om: Indtjekning
Synes ikke om: Rengøring, kommunikation, annoncens rigtighed

stressful/ lots of anxiety

Well first we checked into the house we were suppose to have toilet paper, shampoos, conditioner and soap per bathroom, 1 bathroom had toilet paper we had to call for the toilet paper and the rest of product. We called for it all right away! Pool cold had to pay $245 to heat it , the pool aera was filthy, we washed tables cleaned gum off pool aera, timer for pool hanging off the wall. As we walked tru the house we found the kitchen sink was 2 inches full of dirty water with bugs floating in it it was clogged we took care of it ourselves. dishwasher stunk and the water was never hot enough to clean dishes, stink never went away! Had to pay to use gas grill which was filthy and would need to be scrubbed to use and the same with little refrigerator. Walls need paint. Freezer ice maker did not work we called did not know how to fix it! We had to call to get our garbage picked up after 2 days even tho we had it in the container we were told too put it in then was told to take to the dumpster! Broom handle was broke off to 2 ft and it was very hard to use. Shower upstairs the handle broke and water was gushing out we were up till1 am fixing it another shower was bad so we did not use it! Air conditioner did not work 1 day had to come fix. Lower cupboard could use paint, Burned out light in kitchen. Very stressful vacation for us with all the issues! When you pay these prices everything should be perfect! far from it!!!!!! Never again will I stay, House cleaner when we left!
Overnattede 7 nætter i februar 2023
Verificeret

2/10 Bundkarakter

Karen S.

Family Vacation to Disney

One family of the party arrived at the home after 4 to find the cleaners still in the home. They quickly finished up and left. They put their luggage in the home and locked the door to go pick up groceries from the local Walmart. The remaining family arrived to the home and the door code did not work. We made numerous calls to the Management Company for assistance and send multiple emails only to find out they are open Monday-Friday and no one bothered to call us back until Monday. As far as they were concerned we we staying in a hotel after paying for a rental. However the cleaners had left the backdoor unlocked and we were able to get into the house (we realized that about 2 hours later) with every ones luggage on the lawn and groceries going bad in the car. Also I paid for use of the grill which was locked up. So finally on Monday (We arrived on Saturday) they called and their response (We never received a phone call) LIE! who would not call when you cannot get into your rental!!! The house was nice its a million dollar house with Dollar Store Mattresses! Seriously the worst I think I have ever slept on! Every time you sat, moved or turned on the bed it made crinkling noises and the pillows were also the worst ever. We paid a lot of money for this trip to endure all of the stress that happened! The "BEST MANAGEMENT" ever according to their message was the absolute worst ever! I will never rent from Magic Box ever again and plan on turning my complaint over to our Attorney. We were a party on 13 I rent houses all of the time through VRBO and always read reviews because renters tell the truth about issues and I am putting this out there so that every one knows the problems that we endured.
Overnattede 7 nætter i april 2019
Svar fra VrboOwner den 21. sep. 2023
Karen, We are sorry to hear you were not fully satisfied with your experience in one of our properties and our management. However, the experience you describe is not characteristic of the level of service our company strive to provide. First of all, we would like to clarify the incident with the door code which it could have been easily resolved if you would have given a call to our emergency line since our customer service is always willing to look into any issues you may encounter. Also, you could have called Homeaway/VRBO customer service or sent us an message thorugh the app in order to assist you immediately. Nevertheless, none of these suggestions were made. Multiple attempts to enter a wrong code can cause a block or even a malfunction of the lock door for several minutes. For this reason, there is a lock-box provided next to the main door in case of any emergency. In addition, the code for the BBQ was provided to you via email. Regarding the quality of the furniture in the house, our goal is to provide our clients a premium line that satisfies their expectations. In conclusion, we take these matters very seriously and we cannot accept a review of this category because it does not truly represent the service we offer. Once again we apologize for any inconvenience during your stay. If you have any further questions or comments, please feel free to contact us. Sincerely, Magic Box Vacation
Verificeret

4/10 Ringe

Tabitha Y.

Nice layout for large group but terrible service and possible bed bugs!!!

Traveled here with a group of 7 adults to attend a conference. It was great that the home had a lot of bedrooms and each bedroom had it's own bathroom. Made things a lot easier for us when getting ready each morning. We had some concerns in reference to this home though. For starters, they only had one set of towels per person in the home. I was told that there were additional towels located within a closet but there were none found anywhere in the home. No one bothered/offered to bring us any additional towels either. After our first night, we had to report to our conference by 8am which was 30mins away. Upon trying to leave the home, the door would not lock via the keypad. I called the emergency number I had on file and talked with someone that I could barely understand. She kept trying to get us to troubleshoot the keypad but it would not work. She then said she would send someone over to fix it. I sent the rest of my party on to the conference and waited for someone to show up. This ended up being about a 2 hour process!!! After telling me that she would send someone, the young lady called me 2-3 more times trying to get me to troubleshoot in other ways and I completely lost my patience!! She had told me previously that she was sending someone over but obviously had not yet done so based on the calls. On top of that, I explained several times that there is a master key box located outside of the front door and asked if they could just provide the code so that I could utilize the key temporarily! That apparently was not an option! I was supposed to be at my conference at 8am; assistance didn't show up until 915am. He was not apologetic at all. What is the point of having an emergency phone number if you can't actually show up in a timely manner when an emergency occurs?? Lastly, we know have 3 out of the 7 people in our party reporting what look to be bed bug bites. Another person in our party shared that she had to take the sheets off of her bed because they were dirty. Bathroom rugs were extremely old and dirty. They need to be replaced. I wouldn't step on them without having socks or flip flops on. It is so unfortunate that what seemed to be a lovely home on the surface ended up causing a lot of headache. I DO NOT recommend.
Overnattede 3 nætter i september 2018
Svar fra VrboOwner den 21. sep. 2023
Dear Tabitha, we are really disappointed of how you see your experience with us in one of our properties. Unfortunately, we cannot accept this kind of review where our services are not well appreciated and from someone that is attempting to destroy our reputation. In regard to your review, here we send clarifications of the situations reported above. Our line of business requires a high level of hygienic treatments. Everyone who works with hospitality knows that bed bugs is an extremely case that can affect the public health and also ruin their businesses. For that reason, we work with one of the largest and prestigious pest control companies in Florida which is Massey Pest Control. They do regularly the treatment of all of our properties to maintain our houses free of any kind of plague. Consequently, all of our bedrooms have completely clean and comfortable mattresses as well as the linens and bathroom rugs we provide. They are checked every check-out by our cleaning and maintenance departments and if it is necessary a replacement we will provide a new one. However, that was not the case since they were checked and they were not addressed prior or after your arrival as well as your check-out date. We care about our customers; therefore, we are extremely particular with the cleanliness of our houses and replace of the damage or missing items. As a result, our team always make sure to provide enough towels for the quantity of guests and bedrooms in the house. Yet, if the guests need extra towels they are also located inside the house. In case they are not found in the house and it is requested by the guest, we provide them for their stay. Regard to the phone calls, we proactively returned all of your calls, and we tried to provide you with the best solution. As soon as you reported the issue, our maintenance department was informed of the situation, you have locked the keypad. While you were on the phone with one of our agents, you were given some basic instructions to close the door. The result of locking the keypad made yourself not able to close the door properly. Due to the situation, we immediately contacted one of our team members to go help you out in the property even though our main office location is not inside the resort. We sincerely apologize for any inconvenience that this may have caused you and your group. For our future guests, we would like to invite to take a look at the other reviews on other platforms. Please feel free to contact us.
Verificeret

10/10 Fremragende

Alvaro I.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
La piscina muy bien. La climatización bajó su temperatura, pero me comuniqué con el administrador y lo soluciono
Overnattede 11 nætter i marts 2026
Verificeret

6/10 Okay

Verificeret rejsende

Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Property in need of repairs. Parking issues need to be addressed.

The rental process was excellent.
Overnattede 3 nætter i november 2022
Verificeret

2/10 Bundkarakter

Jose L S.

Synes ikke om: Rengøring, kommunikation, annoncens rigtighed

Engaño y sucio

Casa sucia alfombra sucia olía muy mal a perro engaño que te dicen te vamos a cobrar tanto y te cobran más y 300 dólares de limpieza cuando no pasan una fregona ni limpia y me cobran 13 dólares por una toalla vieja pero bueno con ustedes no rento más .
Overnattede 3 nætter i juni 2022
Svar fra VrboOwner den 21. sep. 2023
Thank you for taking the time to share your review and comments. We apologize we did not exceed your expectations.
Verificeret

8/10 Godt

Verificeret rejsende

Synes godt om: Rengøring, indtjekning, beliggenhed, annoncens rigtighed

Nice Property, good layout

The property was ideal for our group of 6 couples. The house was roomy and clean. We did have a few maintenance issues, but nothing major.
Overnattede 3 nætter i oktober 2019
Svar fra VrboOwner den 21. sep. 2023
We are delighted our home exceeded your expectations! Thank you for your valuable feedback, we can't wait to welcome you back.
Verificeret

10/10 Fremragende

Catherine C.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Could not fault the facility.

Very happy. The only faults were cues for the pool table need replacing and the outside furniture was a bit tatty.
Overnattede 16 nætter i august 2019
Svar fra VrboOwner den 21. sep. 2023
We love to hear from our guests, and just thrilled you had a great time. Thank you Catherine and come back soon!

Om værten

Vært: Magic Box Vacation

Værtens profilbillede

Sprog:

engelsk, fransk, spansk, portugisisk
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