Overall, this is a solid 4-star property with some room for improvement.The host does not disclose the exact location until less than 24 hours before check-in. We flew from the West Coast with our family without knowing exactly where we would be staying in Rome, which made planning difficult.The front door lock is unusual and initially confusing, although the host responded quickly with photos explaining how to use it. There are three thermostats, but only one seemed to control the A/C. You also need to leave a key inserted inside to keep the electricity on. Since the keys cannot easily be separated, this is inconvenient if someone in your group wants to leave while others stay behind.Wi-Fi information was not provided at check-in, and despite multiple requests, we did not receive it until our second day. The host also strongly prefers WhatsApp rather than communicating through VRBO.That said, there are many positives. The condo was very clean and the location was excellent. It had almost everything we needed except a microwave. There are plenty of restaurants and coffee shops nearby, including excellent gelato and Neapolitan pizza within walking distance.Overall, we enjoyed our stay. Better pre-arrival communication, Wi-Fi information at check-in, and a more convenient key/electricity setup would make this an even better experience.