Prime Kiahuna 2 Bdrm Endeenhed - Loftede lofter - Haveparadis

Thank you for taking the time to write a review of our property, even though admittedly a poor one. I wish you had let us know right away of your concerns instead of waiting until now. We were just there staying in #142 right after you left, and things seemed to be in good shape. House keeping told me that the bedspread in the guest room was torn, but that she had mended it. We got some new Tommy Bahama spreads for that room anyway. I inspected the grout and I found no mold. The dining room chair cushions looked clean, screens were clean. Carpets looked clean too. If we have a guest needing something special in the kitchen, we are always happy to pay for that special pan or utensil. We also provide a toaster oven, which most units do not. We always like to something for the unit each time we visit and this time we purchased a new sofa bed for the living room, new coffee table and new TV side credenza for a larger TV. Last time it was a new king bed for the bedroom and love seat and captains chairs for the living room and before that new dining table and chairs. While we are sorry that you were disappointed, we feel that many of your concerns could have been remedied quickly had you just let us know right away. Our on-site manager, Castle Resorts, is very accommodating and quick to respond.