Ocean Reef 702 ~ Gulf Front Town House direkte på stranden ~ GRATIS Wifi, gå til byen og spisestue

Thank you for sharing your feedback. We’re sorry your stay didn’t fully meet your expectations. After checking the stove, we found the back burners simply needed to be pushed securely into place, and the dishwasher was inspected and found to be operating properly. It was also replaced in October 2023. We sincerely apologize for the AC issue, which was repaired, and a credit was issued for the inconvenience. While unexpected maintenance issues can occasionally arise, we take pride in how quickly we respond and work to make things right. We addressed every concern brought to our attention and remain committed to providing our guests with a great experience. We appreciate your stay and wish you the best in your future travels!

Thanks for the great review. Y'all were perfect guests and welcome back anytime.

Thank you for the wonderful review. We are glad to know you enjoyed Ocean Reef 702 and the spacious balcony with direct access to the beach. We look forward to host another trip for you in the future!

Thanks for the great review! We hope to see you back again soon.

Hi Brad, thanks for your review. The master bedroom and the third floor mattresses were recently replaced so those are not due for replacement. Mattress comfort is preferential and may change from one guest to another. We wanted to thank you for choosing Ocean Reef 702 and hope to have you back again soon!

Thank you for the wonderful review! We’re thrilled you found the rental to be a great value and enjoyed the incredible location. With the beach so close and dining options within walking distance, it sounds like you had everything you needed right at your fingertips. We’ll pass along your suggestion about the dumpster to the building management. Looking forward to having you stay with us again!

Hi Tyler, thanks for your review. We dispatched our appliance tech as soon as you let you know. They were able to get the ice maker going, however, they found an issue with the control board on the d/w which they, regrettably, did not tell us about. We saw your review and contacted them immediately. It is now replaced and we hope to see you back again soon to turn your 3-star into a 5-star experience.

Thank you so much for your feedback — we’re so glad you enjoyed the Gulf front location! The views really are unbeatable. We do apologize for the discomfort you experienced with the furniture. We’ll be sure to pass along your feedback to the homeowner for their consideration. As for the light fixtures, we performed a deep clean in early March and will continue to keep an eye on any maintenance needs. We want every guest to have a comfortable stay, and we truly appreciate you sharing these insights. We’d love to welcome you back in the future for an even better experience!

Hi Brandy, thanks for your review. We are happy to hear you enjoyed the location & kitchen! After seeing your review, we sent a follow up email, however, we did not hear back. So, we'll put it here. Please know, as we discussed, we did deliver the remote and handed it to a young gentleman and placed the loft remote back upstairs. Please ask him. The balcony in front of 702 is for 702 guests only, there are no dividers on the deck, though. We've asked housekeeping to check the ceiling and we reached out to you to ask for more details on the carpet and suggestions on what you'd like to see. We appreciate your feedback and hope you come back to our beautiful gulf coast!

Hi Angie, thanks for your review. The kitchen was remodeled, new sink, cabinets, backsplash, light fixtures, counters. A few years ago, the owners renovated the entire townhome, new vanities in all bathrooms and added a 3rd bathroom in the third floor loft. They are continually updating. We have the sofa scheduled to be cleaned next Monday. Ocean Reef townhomes offer a low density complex, walking distance to town and are super popular! Thanks for your feedback and we hope to see you back again soon!

Thanks for the great review, Ben! We are thrilled to hear of your enjoyment of Ocean Reef 702. You are welcome back anytime!

Thank you so much for the wonderful review! We’re so glad your family enjoyed the unbeatable location, beautiful beach, and the convenience of walking to all the local favorites. It’s great to hear the deck, updated kitchen, and smooth check-in process made your stay even more enjoyable. We’d love to host you and your family again and truly appreciate you recommending us to others!

Hi Robin, Thank you for your feedback—we're glad to hear your family had a great time overall and enjoyed the location, spacious layout, and easy beach access. That said, we were surprised to read about several concerns, as nothing was reported during your stay. We would’ve been happy to address each of them right away and potentially turn your 3-star experience into a 5-star stay—if we’d known. The kitchen was completely remodeled, so we're not sure what you were referring to as "not updated." If there were specific items missing or needed, we could’ve easily delivered them. The townhome also has a balcony table and four chairs, so if any were missing or misplaced, a quick message would’ve allowed us to fix that for you. As for the decking, that’s managed by the HOA, but again—had we known—it’s something we could’ve reported to them during your trip. Regarding parking, the $30 per vehicle fee (up to 2 vehicles) is clearly stated in the listing details as well as in your pre-arrival and check-in emails. We understand you brought a third vehicle, which goes beyond what's allowed, but parking is not included in the rent. We also appreciate you pointing out the unannounced pest control visit—that service is supposed to be scheduled with advance notice, and we’ll be addressing that with the vendor to make sure it doesn’t happen again. We truly appreciate your note to the owner, and we hope to have the chance to welcome your family back under improved circumstances. We always encourage guests to communicate with us during their trip—we're here to help and want every guest to have the best experience possible.

Thanks so much and hope to see you back again soon.