1 Star — Unusable Shower, Rundown Condo & Poor ManagementThis was our fifth stay at AquaVista, and by far our worst. Our 10-day stay managed by Panhandle Getaways, was extremely disappointing.On day one, the master shower wouldn’t drain, leaving my daughter standing in inches of water. We immediately reported it and sent photos. Initially, the water took 6 hours to drain. Two technicians attempted repairs but made the problem WORSE. The water stopped draining entirely.Panhandle Getaways confirmed in writing that the drain appeared clogged with CEMENT and required a professional plumber and HOA involvement. Yet nobody returned to fix it during our stay.The stagnant water began producing a terrible odor throughout the condo. We paid for TWO bathrooms but effectively had only ONE for our entire vacation.The condo itself was also visibly neglected, with damaged doors, deteriorating trim, and damaged walls. We’ve stayed at AquaVista four previous times and have never encountered a unit in such poor condition.We repeatedly contacted management and requested a partial refund. Despite multiple follow-ups, we received nothing but promises that management would respond. We still have no resolution.Maintenance problems happen, but leaving guests with an unusable shower, stagnant water, and an awful odor for days on end is unacceptable. So is ignoring a reasonable refund request.I would NOT recommend this unit.