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8/10 Udmærket
Kellie R.
15. maj 2024
Overall great stay!
Overall, we had a great experience with our stay! The only con was the air conditioning - it would randomly turn off, so we contacted Vacasa support multiple times. They sent a tech out fairly promptly, but the next day it stopped working again. We discovered that each time we opened the balcony door, it would shut off the entire AC system, and we had to manually restart with. Vacasa, please inform your guest of this issue or display some signage. It would also be helpful if the customer service reps knew about this issue - they kept having us reset the unit/breaker and didn’t seem to know about the door problem. It would have saved us a lot of time and stress. Other than that, we had issues with the ice maker not working, but that could have been user error. The grounds are beautiful, and you can’t beat the proximity to the beach. Now that we figured out the AC, we’d definitely stay in this unit again!