While on face the property looks nice, once you stay there it really isn’t. We had the issue of no AC for 3 of the 4 nights we were there. Even though it was muggy, warm, and raining over Christmas their suggestion was to open the windows. Other issues included a dirty washer that was rusting out, the grill advertised was also completely rusted out. Many of the vents and bathroom windows were very dirty. The pool area was tiny and a mess. Not sure about the pool itself as it was covered and they charge extra to heat it.
Bring your own water for drinking. This seemed like a problem across St. Augustine tho as the water tasted the same at a couple restaurants.
In the end I asked for a partial refund and they would only consider it in exchange for a positive review and made a thinly veiled threat of a negative review for us if we left a negative review for them. When I pointed out that this is against VRBOs anti-extortion policy they changed their tune but the refund was insultingly low. They will try to move conversations to text instead of the portal as well.
Luckily we chose this home due to the location relative to downtown and not 100% for the home itself so it didn’t ruin our trip.