Palms A12 - Seagrove Beach - 6 sovepladser

Hi Keeter Family, Thank you so much for the kind review! We’re thrilled to hear how much you love Palms A12. The peaceful setting and beautiful Gulf views truly make it a special place. It’s wonderful to know you found the home clean and conveniently located for exploring the area. We can’t wait to welcome you back for another stay! Warm regards, Benchmark Management

Thank you so much for your detailed and thoughtful review! We’re delighted to hear that you enjoyed the updates, cleanliness, and especially that amazing view from this unit as it really is something special. It is also great to know the private beach access and well-stocked kitchen helped make your stay more comfortable. We truly appreciate you noting the supply details and coming prepared as that always helps guests have a smoother experience from the start. Thank you as well for your kind words about our team; we’re glad our check-ins made you feel supported throughout your stay. It would be a pleasure to host you again anytime; thanks again for choosing to stay with us! Warm Regards, Benchmark Management

Jennifer, Thank you for an amazing review! We had an exceptional time hosting you in this beautiful unit where you get to enjoy beautiful views of the ocean and spectacular sunsets. We hope to welcome you back for another beach vacation in the 30A! Sincerely, Benchmark Management

Thank you for sharing your feedback and for being a repeat guest at The Palms! We are so glad to hear you enjoyed this condo and that our team was able to promptly address the few hiccups you encountered. We appreciate your continued trust in us and look forward to welcoming you back for another great stay! Warm Regards

Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. We work hard each and every day to bring ours guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management

Christie, The team here at Benchmark Management is thrilled to receive such a great rating, thank you! This unit is perfect to enjoy the beautiful views of the Gulf of Mexico and spectacular sunsets. We can't wait to welcome you back for another beach vacation in the 30A! Sincerely, Benchmark Management

Hello David, Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved our place as much as we do. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We can not wait to have you as our guest again. Sincerely, Benchmark Management

Thank you for the five-star review of Palms A12. We're very pleased that you had a wonderful stay there. Please come again! Benchmark Management

Melissa, Thank you for taking the time to leave us a review. We are thrilled to hear that this unit and the location of this unit worked out well for you and your family. It was a pleasure to host you and we look forward to hosting you soon.

Hi there, thanks for staying with us at Palms A12 and for taking the time to submit this review. We are so happy to hear that your stay with us was relaxing. We are however concerned by the one star rating. We have reviewed your entire stay with us and see where we effectively communicated with you before, during and even after your stay. We also only have one issue reported by you; which was addressed by our maintenance team. We do our best to provide excellent beach vacation experience for our guests. We thank you for staying with us and hope that we can welcome you another time. Warm Regards

Gary, Thank you for your positive feedback! We're thrilled you love staying at the Palms. We appreciate your observation about the water pressure and will address it to ensure a better experience next time. Looking forward to hosting you again! Sincerely, Benchmark Management!

Thank you for booking with us, Shelly! We appreciate you taking the time to let us know that you enjoyed your stay. We concur, the view at Palms A12 is magnificent! We look forward to hosting you again soon! Regards, Benchmark Management

Thank you for your feedback, Kyle! We're happy to hear you enjoyed the beautiful views at The Palms and found the location ideal. Your suggestion about including a beach setup is noted, and we appreciate you bringing it to our attention. We hope to see you again soon! Regards, Benchmark Management.

Thank you for staying with us, Jill! We appreciate you taking the time to let us know that you enjoyed your stay at Palms A12. We concur, the views from this unit is "breathtaking"! We look forward to hosting you again soon! Regards, Benchmark Management

Thank you for taking the time to share your experience with us. We are so glad to hear that you enjoyed your stay overall! We truly appreciate you bringing the plumbing issues to our attention. It is important to us that everything in the unit functions properly, and we are sorry for any inconvenience the temperature inconsistencies may have caused. Our maintenance team has been notified and will be addressing both the kitchen and guest bathroom faucets to ensure this doesn’t affect future guests. Thank you again for your helpful feedback, and we hope to welcome you back soon for an even more comfortable stay. Regards, Benchmark Management

Thank you for taking the time to share your experience with us, Ivie. We are thrilled to hear that you and your mother had an amazing time during your stay at Palms A12 and that you enjoyed the breathtaking view, the nearby dining options, and the convenience of our beach amenities. We do apologize for any inconvenience caused by the absence of an elevator. Unfortunately, this is something that falls under the jurisdiction of our Homeowners Association (HOA), and it is not something we have control over. However, we appreciate your understanding on this matter. We look forward to welcoming you back soon and providing you with another memorable stay by the beach. If you have any more questions or need assistance in the future, please do not hesitate to reach out to us. Thank you again for choosing Benchmark for your vacation, and we cannot wait to host you again! Regards, Benchmark Management

Thank you for sharing your feedback. We are truly sorry for the issues you encountered during your stay, especially the mildew odor and maintenance concerns with the dishwasher, dryer lint trap, and master bath fan. While we are glad to hear the location met your expectations and that the smell improved by the end of your visit, we understand how these matters affected your experience. Our team has already addressed the odor source, repaired the dryer lint trap, and scheduled service for the dishwasher and bathroom fan to ensure these do not impact future guests. We regret that the resolution we provided did not meet your expectations, and we appreciate your input as it helps us improve both our communication and our properties. Thank you again for your comments, and we hope you might consider giving us another opportunity in the future. Regards, Benchmark Management

Thank you for staying with us, Cynde! We appreciate you taking the time to let us know that you enjoyed your vacation. We have paid keen attention to you kind feedback and have since schedule a deep clean and thorough inspection of the rental. We look forward to hosting you again soon! Regards, Benchmark Management

Jennifer, Thank you for reviewing your recent trip with us at Benchmark Management. We are thrilled to hear you enjoyed your stay! We strive to provide our guests with the perfect spot for their trip to the beach and are happy to hear we did just that for you. We hope you choose to stay with us again at Benchmark Management, we would be glad to have you! Sincerely, Benchmark Management

Lawrence, Thank you for your feedback regarding your recent stay at Palms A12! We are so happy to see you enjoyed your overall stay at this beautiful beach front condo! We truly appreciate you sending your feedback in, as it helps is continue to become better for you and other guests! We will definitely make sure your suggestions are passed on to the team, so that they can be discussed. However, the HOA manages the pool and so we wouldn't be able to do much on getting it heated. We look forward to your return to the 30A area! Benchmark Management

Thank you for staying with us, Liz! We appreciate you taking the time to let us know that you enjoyed your stay. We have made note of the few "hiccups" you mentioned so that we can work on creating an even better experience at Palms A12. Thank you for your kind comment about the prompt and professional help you received from our amazing support staff. Our number one priority is ensuring our guests' satisfaction, and your review confirms that we have accomplished just that! We agree, the view from Palms A12 is spectacular! We look forward to hosting you again soon. Regards, Benchmark Management

Thank you for highlighting the fantastic aspects of your vacation at Palms 12A. We're sorry for the inconveniences you faced upon arrival. Your feedback has been shared with our maintenance team, and we appreciate your patience. We're thrilled our team members could assist promptly, and we'll work on ensuring smoother check-in experiences moving forward. Regards, Benchmark Management.

Samantha, we're grateful for your response and are happy to have served you! Guest satisfaction means a lot to us here at Benchmark, and we'd love to welcome you back soon! Sincerely, Benchmark Management

Georgeanne, Thank you for an amazing review! We had an exceptional time hosting you in this beautiful unit where you will enjoy beautiful views of the Gulf of Mexico and spectacular sunsets.We can't wait to welcome you back for another beach vacation in the 30A! Sincerely, Benchmark Management