Chic Beach House med udsigt over poolen og havet ... 5 minutters gang til stranden

I was very surprised at this review and believe the main problem was the substantial language barrier as this guest had great difficulty understanding English and in understanding both the written instructions for working televisions, stereos and Jacuzzi and verbal communications when he called seeking assistance in turning on the televisions, stereo and Jacuzzi.

As with all my guests I want their stay to be as comfortable as possible and I am available by phone and email for all of their needs and concerns: My availability to this guest was no different and I patiently communicated with him and asked each time if he understood what I was saying and if not, that I would have my maintenance man come by to physically show him how things worked.

I have never had a complaint of too much furniture, and find that particularly unusual: Indeed, my home has been photographed interior and exterior for publication in several design and architectural magazines with the furniture as it is.

In the summer months with the French doors and windows open it is quite possible for a spider or bug to come in. Prior to any new guest arriving, my seasoned cleaning crew performs a thorough floor to ceiling cleaning of the property. This home is a beautiful Laguna Beach property and the beach is by definition conducive to opening windows to hear the surf crashing, and open French Doors to enjoy the breeze. Indeed, prior to the guests arriving I instruct my cleaning crew to open all French Doors and all windows so that upon arrival, the guests get the feel of Laguna Beach as it is meant to be felt.

The pool is heated to 85 all summer and the Jacuzzi instructions are in the guest book as well as emailed to each guest. As this was a large party I opened an extra room for them that is not normally included in the rental as a courtesy to the guest and explained to him that we store some personal things in that room but that I wanted him to have access to it if it made the stay more comfortable.

I am in short, very surprised at such a review and feel bad that they had less than an amazing experience: My typical guest leaves me messages as did the very next guest who I quote below:

Karen, your place is so lovely. 😊 Can't thank you enough for the sweet gesture you left behind. The table settings are absolutely perfect for the tea party. You have got one of the most adorable, chic and tasteful homes I've seen. Thank you, thank you, thank you!!! Ruby