Luxurious Ocean View 2 Bedroom Escape

Hello Nicole, Thank you so much for the wonderful 10/10 rating! We are thrilled to hear that you found the condo very clean, loved the beautiful beach views from the 3rd floor, and enjoyed the great location. We pride ourselves on providing seamless and proactive communication. Regarding your experience with the valet workers, we sincerely apologize for the frustration they caused. For transparency to future travelers, the valet parking and front desk teams are operated independently by the resort's third-party building administration, completely separate from us at Zen Vacation Rentals. However, we take our guests' comfort throughout the entire resort seriously, and we have shared your feedback directly with building management to ensure they address their staff's professionalism. It was a true pleasure hosting you, and we would love to welcome you back anytime for another great stay!

Hello Tania, Thank you so much for your wonderful review and for the 10-star rating! We are thrilled to hear that you enjoyed the stunning views and found the apartment clean and well-equipped for your needs. We truly appreciate your valuable suggestion regarding the balcony doors. The safety and comfort of our guests, especially those traveling with young children, are our top priorities. We will share your feedback with the building management to explore additional safety measures for the units. It was a pleasure hosting you and your family, and we look forward to welcoming you back to your home away from home in Hollywood very soon!

Hi Leigh, Thank you for the amazing review! We're thrilled that you had a wonderful spring break stay and enjoyed the location and views. It was a pleasure staying in touch with you throughout your visit. We would love to host you again in the future! Best regards, Zen Vacation Rentals

Thank you, Aaron! We're so happy to hear you enjoyed the condo, the balcony, and the location—and truly appreciate your kind words about our hosting. At Zen Vacation Rentals, we’re passionate about creating seamless and exceptional stays, and we’d love to welcome you back anytime for another great experience at LR 2 2505!

I am glad you enjoyed your stay! Thank you for giving such a nice review! I look forward to hosting you back here and I will definitely address the towel shortage problem. Thank you!

Hello Jeni, Thank you for your feedback. We are glad that we were able to address the concerns you raised during your stay, as our goal is always to provide a comfortable and high-quality environment for our guests. Regarding the issues mentioned, we sincerely apologize for the initial condition of the unit. As noted in our conversation, we immediately sent our maintenance and housekeeping teams to resolve the lighting, the TV, and the door handle, and to perform a thorough cleaning and sanitization of the floors and breakfast bar. We take cleanliness and property upkeep very seriously, and we have shared your comments with our management team to ensure these standards are consistently met before every arrival. While we are glad we could assist you promptly, we regret that the experience did not meet your expectations for a return visit. We wish you and your family safe travels.

Thank you for sharing your feedback. We’re glad to hear you enjoyed the building and apartment! We understand that the crowds around the pool, beach, and elevators, as well as smoking in those areas, can affect the experience, and we appreciate you bringing it to our attention. We’re constantly working on improving guest experiences and hope to make the environment more comfortable for everyone moving forward. As a valued guest, we invite you to book directly with us via our website for the best rates and special offers. We’d love to have you back soon! Warm regards, Zen Vacation Rentals Team

Hi Paula, Thank you so much for your kind review! We’re delighted that you enjoyed the unit and its location, as well as the amenities. We truly appreciate your feedback about the balcony furniture and kitchen table. We will definitely look into those items and work on improving them. Your comfort is our priority, and we’re glad to hear the rest of your stay was excellent! We hope to welcome you back soon! Best regards, Zen Vacation Rentals

Thanks Ryan. Glad you enjoyed your stay. Jonathan at Zen Vacation Rentals

Hello Michelle, Thank you for sharing your experience and for highlighting that the view was perfect, it truly is one of the best features of unit 2505 and we are happy you enjoyed it. We sincerely apologize for the concerns you mentioned regarding the cleanliness, the odor on the floor, the sliding door lock, the ice machine, and the dishwasher wheel. We would like to note that we were not informed about these issues during your stay. Had we been notified, our team would have addressed them immediately to ensure everything was resolved as quickly as possible. We are always available and ready to assist when something is brought to our attention. That said, we have already notified the appropriate teams to carefully review each item and make sure everything is in proper condition. We truly appreciate your feedback, as it helps us continue improving. We hope to have the opportunity to host you again and provide you with a fully seamless experience. Zen Vacation Team

Hi Mitzi, Thank you for sharing your feedback. We're happy to hear that you enjoyed the view and had a great experience with the valet and front staff. That said, we're truly sorry that the kitchen supplies and patio furniture didn’t meet expectations. Your comments have been noted and shared with our team so we can address the cookware shortage and replace the worn outdoor furniture. We appreciate you bringing this to our attention and hope to have the chance to host you again for a much-improved stay. Warm regards, Zen Vacation Rentals

Hi Tammie, Thank you so much for your thoughtful review! We're glad you found the unit comfortable and enjoyed the fabulous view. Your helpful tips about the coffee options, beach chairs, and gratuity are greatly appreciated and will certainly assist future guests. We’ll also take note of your feedback regarding soap for longer stays—thank you for pointing that out. We hope to welcome you back again soon! Warm regards, Zen Vacation Rentals

Thanks for your kind review Maria! Hope you visit us again =) Jonathan at Zen Vacation Rentals.

Hello Tim, Thank you for your detailed feedback. We’re glad you enjoyed the fantastic view, beach access, and that the condo was well-equipped for your stay. We appreciate your comments regarding the WiFi and ice maker, and we’re happy to hear our team was able to respond quickly to assist you. Your insights help us continue improving the experience, and we hope to host you again in the future. Zen Vacation Rentals Team.