6/10 Okay
Verificeret rejsende
13. januar 2022
Synes godt om: Området, annoncens rigtighed
Synes ikke om: Indtjekning, kommunikation
Good Location but Good, Bad and Ugly
We are a family of 4 (two older children) who stayed in this rental in early Januarly for 4 days. Took a chance on a rental with no reviews... never again.
The Good
Very nice house with open spaces and well designed. Beds all comfortable and plenty of room for everyone. Garage has several game tables which my boys enjoyed.
The Bad
There were a few cleanliness issues - outside was dingy with an old stained carpet. The kitchen was functional, but the frying pans were all old and the nonstick surfaces worn out. A suggestion for owners - buy a set of three frying pans at CostCo and get rid of the metal spatula in favor of some plastic ones. They had directTV but no local cable to get news/local weather. No one likes dish folks. Plus the rental information kept saying to be careful about breakable nice things. Well.. yeah.. there are a WHOLE lot of fragile vases on pedestal stands around the house. OK for me and my older boys but if you have little kids -somthing is gonna get broken. I would advise the owners to pull the delicate vases and more kidproof a house in the Disney area!
The Ugly
Communication and property management. First - no packet/info was sent, I had to message to get any info like the code to get in. Once there my kids wanted to get on WiFi but no house book with password. More messages to VRBO and after sending me the wrong password (Capital letters matter folks) finally got the right one. Even worse - the reason we rented this unit was the pool. We indicated THREE TIMES that we wanted it heated (an additional 30 per day) but when we got there it was cold.. THEN they said we didn't request it.. THEN they said the pool was waiting on a part to be fixed and subsequently the heater didn't work. So.. which was it folks? No offer to compensate us of course - just tough luck.
Verificeret rejsende
Overnattede 4 nætter i januar 2022