Rocky Mountain Retreat 1B - 1 bedroom attached cabin with personal hot tub

Shayne: We appreciate you taking time to write a review. It is refreshing when you can accomplish routine items easily so that you can fully enjoy your stay. We hope you can join us again in the future. Jamie

Taffy, We are so glad to hear you enjoyed a clean and cozy getaway for your anniversary!

David: Thank you for taking the time to write a review. We are glad that the unit worked well for you overall, and you were able to take in some wildlife close by. We are sorry that your sleep was disturbed. For future stays, we do have Vrbo units that are free standing that you could consider. Again, we value our guests' observations, and appreciate you taking the time to share your input. Jamie

Kurt: Thank you for taking the time to write a review. We are so happy that you found our unit and enjoyed the awesome views. We hope to see you again in the future. Jamie

Michael, We are happy to hear you had such a great stay with us in Estes and enjoyed the location of our unit!

Michele: We are so happy you had a perfect stay! The hot tub is definitely hard to beat, and easy access to everything gives you more time to enjoy your activities. We will look forward to your next stay with us. Jamie

Andrew, We are so glad to hear you enjoyed our place!

Emily, We are so happy to hear that despite the lack of reviews our place was still the perfect get-away!

Nelson, We are so happy to hear you enjoyed your stay with us on your mountain getaway!

Chelsie: We are so happy that you and your children enjoyed your stay. Cooking on vacation somehow seems more fun! We hope that you will be able to visit us again sometime in the future. Jamie

Robert, We are so glad to hear you and your husband enjoyed your stay and enjoyed our tasteful cabin and it was better than expected!

Hi Julia, Thank you for your feedback, we apologize for the inconvenience of not having dish soap and the hot tub jets. Since then the hot tub has been fixed. If you do decide to stay with us in the future and you have any issues with your cabin/hot tub, please feel free to give our front desk a call and we will send someone out ASAP to resolve any problems.

Tami: Thank you for taking the time to write a review I am glad that everything was great overall. I am sorry that the bed was not comfortable for you. We hope you will be able to join us again in the future. If you visit again, you are welcome to call ahead of time and we can let you know the style of mattress in the unit you would be booking. We value our guest's input and want people to have an enjoyable stay. Jamie

Lisa, We are happy to hear you enjoyed your stay with us. We also appreciate your feedback!

Dan, We are glad to hear you had a good stay. We needed to get access to the unit to service your fireplace but unfortunately, we were unable to reach you so we left a message. We apologize about the heater, we are glad maintenance was able to come back out and fixed it.

Cole: Thank you for taking the time to write a review. We hope you had a wonderful time during your visit. Thank you for sharing your input with us and others. You are correct in that there is no air conditioning and no dishwasher. We hope you were able to utilize the fans and get a nice mountain cross breeze with the windows open. We will definitely check with our housekeeping staff regarding the kitchen utensils. I hope you used our Guest Services program to request additional silverware. I apologize as it appears that we overlooked this on your stay. We hope you are able to join us in the future. Jamie

David: Thank you for taking the time to write a review. We are so happy you enjoyed your time with us. It sounds like you took in the mountain experience - elk, mountain views, easy access to Rocky Mountain National Park and downtown Estes, and breakfast in the fresh mountain air. We hope you are able to visit us again. We do have free standing cabins that might be of interest for your next visit. Jamie

Berte, Thank you for staying with us. We are pleased to know that you enjoyed your hot tub. I am sorry to hear that the IT guy could not restore the WiFi during your stay, I am sure if he couldn't fix it, it was because the providing company was having issues.

Lynn: Thank you for taking the time to share about your experience. We value our guests' input, and appreciate your feedback. We provide a rubber slip mat for each of our units, usually found under one of the sinks. We are sorry if that was not located. Thank you for your other suggestions. We will consider those. It is nice to have different people's perspective on a unit. We hope you can visit again in the future. Jamie

Bethanie: Thank you so much for taking the time to write such a thorough review. We are so happy that we were "home" for your vacation, and you were able to create many family memories. It sounds like you took it all in - the hot tub, the kitchen, the patio, the views, and the easy access to places. We are glad we could be of prompt assistance when needed. We hope you are able to return again sometime in the future. Jamie

Good Afternoon- We are glad you took the time to express your thoughts about your experience. We are sorry that you had trouble with the keyless entry. We assisted you with the issue as quickly as possible each time you called. Our IT tech spoke directly with your husband and created a separate code that worked for your stay. You and your husband were not confident in the code working since the other had failed so we offered to have the keyless entry removed and a keyed unit put on the door so that you would have a set of keys and would not have to worry about a code. You declined this solution. Unfortunately, cell service is spotty in Estes Park and our staff lost contact with you during the conversation. I apologize if you felt they hung up, which was not the case. We want our guests to have the best possible experience when staying with us and any concerns your bring to our attention are dealt with promptly. If you would like to message us further to discuss your concerns, we would gladly visit with you. Thank you for stay with us, we hope you have a good day, Laura