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4/10 Dårligt
21. januar 2023
Disappointed…
When we opened the door to the condo we were immediately hit with the smell of mold/mildew.
Thinking it was because maybe this unit sat empty awhile, I gave it a day…but it lingered. I got some air-freshener, and it didn’t help. The place must have an issue with moisture getting in because our clothing, the furniture, everything felt wet the entire time.
The condo could use a very deep cleaning, and ironically, the housekeeper left an envelope with a note passive aggressively asking us to leave her a tip. We didn’t feel this was appropriate given the shape it was in. I thought all of these fees were included in what we paid. We didn’t ask for cleaning throughout our stay.
Also, there was a problem with the gate key not working at the pool entering the building where guests and residents were being locked out. One resident was furious and told us she was locked out for over 30 minutes. She was told by management they couldn’t fix it for a month.
One other thing that should be addressed is that the guard folks at the entrance of the building should be more alert when you drive up rather than make you sit and wait - until they decide to come out look into your car windshield for your bright colorful tag showing you’ve paid to be there!
On a good note, it’s a great view from the living room.
But seriously I suggest that the owner have the place checked for the cause of the moldy/mildew and why there’s so much moisture in the air!
Yep, we should have complained…but after a couple of days thinking this smell would go away…I just didn’t want the hassle of having to move with only a couple of days left of vacation.
Hopefully these things are corrected before they rent this unit out again. If they are, it could be a nice get away.
