4 soveværelser, 3 badeværelser, 10 sovepladser
Pool / spa
Service på stedet
Skader og påløbne udgifter
Du har ansvaret for eventuelle skader på ferieboligen, som forårsages af dig eller din gruppe under opholdet.
Rygning ikke tilladt
Maks. antal gæster: 10 (Sovepladser til 10 voksne)
Minimumsalder for den primære lejer: 21
Nice cabin but some interruptions
Overall it's a great cabin for a family stay, although it's a very quiet neighborhood. We were told we couldn't be in the spa after 9pm due to the noise ordinance, so we got out around 810pm on a Sat night and shortly after, the management company came over and said there was a noise complaint. Then the same night the management company showed up at 1145pm knocking on our door waking us up (including our young kids) and asked if we called about the heater. Apparently they had the wrong cabin! So our first night was a little rough. They extended our check out time and took the trash which was nice, but I would have rather had a good night's sleep.
We do apologize for the disturbances that you had to endure. The noise ordinance is strict here in Big Bear especially in that area but sometimes the neighbors can be challenging and can call in a noise complaint even if the noise is coming from the inside. We are very sorry that you were disturbed in the middle of the night due to an error from a guest providing us with the incorrect address. We understand that this was a huge inconvenience and we do understand that a late check-out did not make up for us disturbing you while you were sleeping but we hope that the extra time gave you and your family some more time to enjoy Big Bear. Again, we apologize and hope that your stay was enjoyable apart from these unnecessary and accidental disturbances.
Charming mountain retreat
We had such a lovely stay. Everything was clean and well kept. Wish we could have stayed longer
Thank you, Monica, for choosing Cool Cabins and we are so glad that this cabin was such a good fit for your Big Bear vacation. We hope you can take a longer trip next time and we can't wait to have you back!
Great house with all the trimmings! Took our daughter and 8 friends for her 18th birthday as well as my husband and I. We all had comfortable accommodations, BBQ'd, and had movie night.
Thank you so much for the review!! Somehow it just came through??? We appreciate you staying with us and so glad that you had a great stay! Hope that we see you again soon!
- Engelsk, Spansk