The house is great and clean. The bedrooms were nice. Kids loved the bunkroom. There are no blinds on any windows so we improvised some shades where needed. The living/dining/kitchen area was nice and open. The balconies were great. The location is a big positive - short walk to the beach and short drive to the seawall and strand.
The house advertises a grill on site. There was no grill. I asked ahead of time what kind of grill they had and was told directly, "it is a charcoal grill, I am responsible for providing the charcoal." We had plans to grill and came ready with all the food and supplies we needed. I reached out within the hour we arrived that the grill was not there. I received messages back saying it would be looked into it and that a grill would be provided. The following day, I reached out again via the message center, text and call, they said they would have somebody out to assess the issue, nobody came. A grill never came.
Also, there was no wifi. The network I was told to connect to and provided a password for did not exist. Again, I reached out multiple times. I received no additional communication.