We absolutely love coming to the Glen Arbor, Glen Lake are over the past 20 years. This was our 2nd time staying at Birch Shores Resort. Scotty and his family are so friendly. We love the dogs and how they play in the lake. Having immediate lake access and the use of kayaks is always a highlight. We did experience some negative situations though. The humidity was much higher than we ever experienced before, which made the cottage very warm. The kitchen sink drain was leaking , which created water on the floor and cabinet under the sink . Kelly was called and had her maintenance guy out there the next day. He did a great job, very friendly and repaired the pipes. With today's use of electronics, there are not enough electrical outlets to use. We had to make a trip to hardware store to pick up adapters since all the outlets were 2 prong vs 3. A lot of bugs in the cottage, some of it is due to the storm doors not closing properly . There is a large gap at the top of storm door facing the lake. Lastly, on our last full day, we did see a mushroom growing along the baseboard between the toilet and Tub.