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Upstay - Resort Home w Cinema, Pool & Lake View

Billedgalleri for Upstay - Resort Home w Cinema, Pool & Lake View

Pool
Opholdsområde
Interiør
Spillelokale
Spillelokale

Anmeldelser

9,0 ud af 10.
Fantastisk

Højdepunkter

  • Afslapning i vandet
    Den højt bedømte pool er det perfekte sted at stresse af.
  • Slap af i den indendørs pool
    Et sjældent fund i dette område – tag en svømmetur uanset vejret.
  • Oplev nærliggende seværdigheder
    Close to Shingle Creek Regional Park
5 soveværelser5 badeværelserPlads til 10 personer

Populære faciliteter

  • Altan
  • Boblebad på stedet
  • Privat pool
  • Fitnesscenter på stedet
  • Grill
  • Spillehal/spillerum

Udforsk området

Åbn kort
Kissimmee, FL
  • Place, Give Kids the World Village
    ‪11 min. gang‬
  • Place, Shingle Creek Regional Park
    ‪12 min. gang‬
  • Place, Medieval Times Dinner Show
    ‪18 min. gang‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪30 min. kørsel‬

Værelser og sovepladser

5 soveværelser (10 sovepladser)

Soveværelse 11

1 kingsize-seng

Soveværelse 12

1 kingsize-seng

Soveværelse 13

2 enkeltsenge

Soveværelse 14

1 queensize-seng

Soveværelse 15

1 queensize-seng

5 badeværelser

Badeværelse 11

Badekar · Toilet · Kun brusekabine

Badeværelse 12

Badekar · Toilet · Kun brusekabine

Badeværelse 13

Badekar · Toilet · Kun brusekabine

Badeværelse 14

Badekar · Toilet · Kun brusekabine

Badeværelse 15

Badekar · Toilet · Kun brusekabine

Områder

Køkken
Altan
Have

Om overnatningsstedet

Upstay - Resort Home w Cinema, Pool & Lake View

Summary:

Looking for a vacation rental with your own private pool? How about a BBQ grill ready for all your cookout cravings? Upstay's got you covered! For the competitive souls among us, we've turned the garage into a games room that'll keep the good times rolling. There's even an in-home movie theatre with a massive projection screen and comfy cinema seating. With 5-bedrooms and 5-bathrooms, this house can host up to 10 guests at a time, so bring the whole crew to this resort home at Bella Vida.



The Space:

Lake Views, Private Pool & Movie Nights – 5BR Fun-Filled Retreat at Bella Vida Resort.



Welcome to your dream getaway! This 5-bedroom, 5-bathroom vacation home at Bella Vida Resort is a sun-soaked escape for families and groups looking for both adventure and relaxation. With resort-level amenities, a private lake-facing pool, and in-house entertainment like a movie theatre and game room—you'll never want to leave.



Your Private Outdoor Oasis:

• Screened-in patio with serene lake views and no rear neighbors

• Private swimming pool with removable safety fence

• Sun loungers for catching rays and unwinding

• Poolside dining table with seating for 6

• Covered lounge area and BBQ grill for al fresco meals



Game Time & Movie Magic:

• Garage-turned games room with air hockey, foosball & flat-screen TV

• In-home movie theatre with projector screen & recliner seating

• Game console provided for indoor fun



Eat, Lounge & Gather:

• Spacious open-concept living room with Smart TV & high-speed WiFi

• Fully equipped chef’s kitchen with stainless steel appliances

• Large dining table (seats 10) + island bar seating for 3

• In-home laundry machines and central air conditioning



Dream Big, Sleep Easy:

5 beautifully furnished bedrooms with Smart TVs & fresh linens



Bedroom Layout:

First Floor:

• Bedroom 1: King bed | Full bath (toilet & bathtub)



Second Floor:

• Bedroom 2: King bed | Ensuite (toilet & shower)

• Bedroom 3: 2 Twin beds | Ensuite (toilet & bathtub)

• Bedroom 4: Queen bed | Ensuite (toilet & bathtub)

• Bedroom 5: Queen bed | Ensuite (toilet & shower)



Bella Vida Resort Perks Included in Your Stay:

As a guest, you’ll enjoy complimentary access to Bella Vida’s 6,700 sq. ft. clubhouse, including:

• Heated resort pool & outdoor jacuzzi hot tub

• Shallow-entry kid-friendly pool

• Sand volleyball & basketball courts

• Nature walking trails & playground

• Cyber café, fitness center & spacious lounge

• 24-hour gated entry + concierge service



Whether you’re poolside, gaming, or movie-watching—this home has everything for a legendary vacation. Book your Bella Vida escape today!



Guest Access:

• You'll have exclusive access to the home, so kick back and relax.

• Guests will enter the community through the security gate where they will be greeted by a guard. Bella Vida resort does not allow trailers of any kind (ie. boats, trailers, RV's, campers, U-Hauls, etc).



The Neighborhood:

The fun doesn't stop at the resort. We're in the thick of the action with all four of Disney's fantastic theme parks (Walt Disney World, Epcot, Hollywood Studios, and Animal Kingdom), not to mention the two water parks (Blizzard Beach and Typhoon Lagoon), Disney Springs, Universal Studios, Islands of Adventure, the brand-new Volcano Bay water park at Universal, CityWalk, SeaWorld, and Discovery Cove.



If golf is your jam, we've got some pretty famous courses nearby like Falcon's Fire, Lake Magnolia, Osprey Ridge, Eagle Pine, and many more. So come on over and make your vacation the stuff of legends!



Getting Around:

We're in a prime spot right off the US192 in Kissimmee, a mere 20 min drive away from the magic of Disney World Orlando. Plus, we're practically buddy-buddy with the local bus routes.



Other Things to Note:

• For a smooth and secure check-in experience, all guests may be required to complete ID and Enso Boarding Pass verification before arrival. Check-in instructions will be shared once verification is completed. Thank you for helping us ensure a seamless stay!

• Please note that pool service is scheduled weekly and may occur during your stay. It is a brief visit to keep the pool clean, and technicians will only access the pool area. Thank you for your understanding.



Additional Services

• Planning a BBQ? A propane tank is available for a one-time $69 USD charge. Let us know in advance, and we’ll make sure you’re all set to grill and enjoy!

• Pool heating is available upon request and is not included in the booking price. The fee is $35 USD/night (2-night minimum). At least 24 hours’ notice is required to add this service.

• Rent a Pack ’n Play for $39 USD (one-time fee)

• Rent a highchair for $29 USD (one-time fee)

• Mid-stay cleaning (for stays over 3 nights) is available for an additional cost and must be arranged in advance.



House Rules

• Parties, events, and smoking/vaping of any kind are strictly prohibited in or around the property and may result in a $150 USD fine and/or forfeiture of the security deposit.

• Please check out on time. Late departures will incur a $150 USD fee per additional hour the property cannot be accessed for turnover.

• Large messes will result in an additional cleaning fee. Please clean up after yourselves.

• Outside of service animals, pets are not permitted. Any evidence of pets will result in a fine and/or forfeiture of the full deposit.

• We are not liable for any injuries sustained while using the pool. Please follow all safety precautions and use at your own risk.

• Firearms and weapons are strictly prohibited on the property.

• Failure to comply with house rules may result in additional charges or removal from the property without refund.



Community Notice (Bellavida)

• Recreational vehicles such as ATVs, dirt bikes, UTVs, and side-by-sides are strictly prohibited. Any damage to common areas will be the full financial responsibility of the guest. Please inform all visitors.



Interaction with Guests:

We work with a team of dedicated hospitality professionals who will assist us in providing you with 5-star quality service. Your recommendations and questions are important to us and we're here 24/7 to assist you. Please don't hesitate to reach out to us at any time.

Tilføj datoer for priser

Lignende overnatningssteder

Husregler

Indtjekning efter kl. 16.00
Minimumsalder for lejere: 18
Udtjekning inden kl. 10.00
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Børn

Børn i alderen 0-17 år er tilladt
default

Begivenheder

Arrangementer er ikke tilladt
default

Kæledyr

Kæledyr er ikke tilladt
default

Rygning

Rygning er ikke tilladt
1. Parties, events and smoking/vaping of any kind are prohibited in or around our property and risk a fine of $150 and/or your full deposit will be...

Vigtige oplysninger

Godt at vide

Overnatningsstedets nr.: 3739370vb
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kontanter
Fester og events for grupper er strengt forbudt på stedet
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig

Om området

Kissimmee

Denne feriebolig befinder sig i centrum i Kissimmee. Old Town og Orlando Vineland Premium Outlets er begge et besøg værd, hvis shopping står på agendaen. Er det derimod stedets populære seværdigheder, der lokker, kan du kigge forbi Disney's Typhoon Lagoon Water Park og Walt Disney World® Resort. Deltag i et event eller en sportbegivenhed ved ESPN Wide World of Sports Complex, og giv dig selv tid til at opleve Disney's Hollywood Studios®, som er en af topseværdighederne.
Kort
Kissimmee, FL

Hvad ligger i nærheden?

  • Give Kids the World Village - 11 min. gang - 0.9 km
  • Shingle Creek Regional Park - 12 min. gang - 1.0 km
  • Medieval Times Dinner Show - 18 min. gang - 1.6 km
  • 192 Flea Market - 2 min. kørsel - 1.4 km
  • beach near Lake Berkley - 3 min. kørsel - 1.7 km

Sådan kommer du rundt

  • Poinciana Station - 7 min. kørsel
  • Kissimmee Station - 14 min. kørsel
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 9 min. kørsel

Restauranter

  • ‪Wawa - ‬3 min. kørsel
  • ‪Steak 'n Shake - ‬3 min. kørsel
  • ‪Chick-fil-A - ‬19 min. gang
  • ‪Medieval Times Dinner & Tournament - ‬3 min. kørsel
  • ‪Gingerbread House Restaurant - ‬12 min. gang

Ofte stillede spørgsmål

Har Upstay - Resort Home w Cinema, Pool & Lake View en pool?

Ja, dette overnatningssted har en indendørs pool.

Hvad koster det at overnatte hos Upstay - Resort Home w Cinema, Pool & Lake View?

Priserne for 1 nat for 2 voksne hos Upstay - Resort Home w Cinema, Pool & Lake View den 14. jun. 2026 starter fra 2.364 kr., inkl. skatter og gebyrer, fra og med den 11. jun. 2026. Denne pris er baseret på den laveste pris pr. nat fundet inden for de seneste 24 timer for ophold i de næste 30 dage. Priser kan til enhver tid ændres. Vælg dine datoer for mere præcise priser.

Er Upstay - Resort Home w Cinema, Pool & Lake View et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvor meget koster parkering hos Upstay - Resort Home w Cinema, Pool & Lake View?

Der er mulighed for parkering på overnatningsstedet.

Hvornår er indtjekning på Upstay - Resort Home w Cinema, Pool & Lake View?

Indtjekning starter kl. 16.00.

Hvornår er udtjekning på Upstay - Resort Home w Cinema, Pool & Lake View?

Udtjekning er kl. 10.00.

Hvor ligger Upstay - Resort Home w Cinema, Pool & Lake View?

Dette feriested ligger i hjertet af Kissimmee, kun 15 minutters gang fra Shingle Creek Regional Park og Give Kids the World Village. Derudover ligger Medieval Times Dinner Show og 192 Flea Market ca. 3 km derfra.

Anmeldelser

9,0

Fantastisk

Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Få mere at videÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 15 af i alt 21 anmeldelser
Bedømmelse på 8 − Udmærket. 2 af i alt 21 anmeldelser
Bedømmelse på 6 − Okay. 3 af i alt 21 anmeldelser
Bedømmelse på 4 − Dårligt. 1 af i alt 21 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 21 anmeldelser

8,8/10

Rengøring

9,4/10

Indtjekning

9,2/10

Kommunikation

9,6/10

Området

9,0/10

Annoncens rigtighed

Anmeldelser

Verificeret

10/10 Fremragende

Harold K.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
The house was great and was perfect for our stay
Overnattede 5 nætter i januar 2026
Svar fra VrboOwner den 10. feb. 2026
Thank you for your kind words, Harold! We're delighted to hear that the house met your needs and contributed to a wonderful stay. It’s always our goal to provide a comfortable and enjoyable experience for our guests. We hope to welcome you back!
Verificeret

10/10 Fremragende

Jenifer H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
House was so clean and welcoming! Plenty of space for everyone and the theater room was a huge hit. Hoping I’ll be able to book again for our fall trip!
Overnattede 7 nætter i januar 2026
Svar fra VrboOwner den 5. mar. 2026
Thank you for your wonderful feedback! It’s fantastic to hear that you found the house clean and welcoming. We strive to create a comfortable space for our guests, and it sounds like we hit the mark with your group. We would love to host you again for your fall trip—just let us know when you’re ready to book!
Verificeret

10/10 Fremragende

Angie W.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great house.
Overnattede 3 nætter i oktober 2025
Svar fra VrboOwner den 12. nov. 2025
Thank you for your kind words about our home! We're delighted to hear that you enjoyed your stay. It means a lot to us that you found the house to your liking. We hope to welcome you back for another visit soon!
Verificeret

10/10 Fremragende

Brian P.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great home....Great location

Awesome location to everything Disney...located off the main roads of Orlando, but is easily accessible from the home. Very clean home, had everything we needed!
Overnattede 4 nætter i november 2024
Svar fra VrboOwner den 10. jun. 2025
Thank you, Brian! We're so happy to hear you enjoyed the home and found the location convenient for your Disney adventures. It's great to know the house had everything you needed for a comfortable stay. We’d love to host you again anytime!
Verificeret

10/10 Fremragende

Bonnie S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Beautiful and accurate listing!

The property was very clean, all of the amenities were accurately described while booking. The house was very easy to communicate with and very friendly. We hope to use this property again when we are in the area.
Overnattede 3 nætter i marts 2025
Svar fra VrboOwner den 10. jun. 2025
Thank you, Bonnie! We're so glad to hear the property met your expectations and that everything was just as described. It’s great to know communication was smooth and helpful during your stay. We'd love to welcome you back anytime you're in the area!
Verificeret

10/10 Fremragende

Annette P.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Birthday Celebration

Our Family celebrated my daughter’s 30th Birthday. We enjoyed our first family vacation in many years. The house met all our needs, we enjoyed the home theater and pool during our down time. We would definitely stay here again and fully recommend to all friends and family.
Overnattede 7 nætter i maj 2025
Svar fra VrboOwner den 10. jun. 2025
Thank you, Annette! We're so happy to hear you had a great stay and your family had a memorable time celebrating your daughter's birthday. It means a lot to know the home and amenities helped make your time together special. We appreciate your recommendation and look forward to hosting you again in the future!
Verificeret

10/10 Fremragende

Peter M.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Best

I totally recommend 10/10
Overnattede 3 nætter i april 2025
Svar fra VrboOwner den 10. jun. 2025
Thank you, Peter! We truly appreciate your recommendation and are thrilled to hear you had such a positive experience. You're welcome back anytime!
Verificeret

10/10 Fremragende

Ava R.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

First group trip

The four of my friends and I stayed at this house for our first trip together. The booking process couldn’t have been easier and the house was beautiful.
Overnattede 3 nætter i juni 2024
Svar fra VrboOwner den 15. jul. 2024
Thank you so much for your wonderful review,Ava! We're happy to hear that you and your friends had a great time at our house and that you found the booking process straightforward. It's fantastic to know that you found the house beautiful and enjoyed your first trip together. We hope to host you again for many more memorable trips in the future!
Verificeret

10/10 Fremragende

Vicky B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Another great stay

We stayed here 2 years ago and returned because it was ideal. Lovely resort, a mixture of residents and guests. The villa itself is great. It needs some minor decoration doing but it's a holiday villa. They'd be painting after every stay with people scuffing walls etc. The only downside is the lack of chairs around the pool. There are 3 or 4 chairs at the table outside and only 2 sunloungers. It didn't detract from our stay though.
Overnattede 14 nætter i april 2025
Svar fra VrboOwner den 10. jun. 2025
Thank you, Vicky! We're so pleased you chose to return and that the villa and resort continue to be a great fit for your holiday. We appreciate your feedback regarding the outdoor seating. It's helpful and will be taken into consideration for future improvements. Looking forward to welcoming you back again!
Verificeret

10/10 Fremragende

Julie S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great place

The house was awsome, pool was heated has requested and we enjoyed it very much. If I had any questions, they answered very quickly. We had trouble with the bbq, the next day we had a new one.We all enjoyed the movie room once we figured how to work the projector.I would definitely ho back without hesitation.
Overnattede 14 nætter i februar 2025
Svar fra VrboOwner den 10. jun. 2025
Thank you, Julie! We're so glad you had a great stay and that you enjoyed the heated pool and movie room. It's wonderful to hear our team was able to assist you quickly and get the BBQ sorted right away. We truly appreciate your kind words and would be happy to welcome you back anytime!
Verificeret

10/10 Fremragende

Jason L.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Family vacation

The house was amazing, only thing was the game room lacked a little activities. It displayed a video game system but did not have one. Overall a fantastic experience
Overnattede 6 nætter i maj 2024
Verificeret

6/10 Okay

David F.

Synes godt om: Annoncens rigtighed
Synes ikke om: Rengøring, indtjekning, kommunikation, beliggenhed

Property management is a zero

We were not given proper Check-in documents or Wi-Fi. The exterior of the house needs cleaning and paint the yard had knee high weeds and stickers. Inside the living room the couch had no legs it was the right height for a 4 year-old. All beds very firm/ hard.We enjoyed the pool and cinema room although all 6 recliners had issues. We will not stay at this house again.
Overnattede 4 nætter i juli 2025
Verificeret

8/10 Godt

Beth H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Nice but

Overall a nice play to stay with a group. Carpet needs to be replaced, many stains. Had a problem receiving code for gate by email.
Overnattede 3 nætter i maj 2024
Svar fra VrboOwner den 15. jul. 2024
Thank you for your feedback,Beth! We're glad to hear that you found our place nice for your group stay. We apologize for any inconvenience caused by the carpet stains; rest assured, we have looked into it and replacing it to enhance future guests' experiences. Regarding the gate code issue, we apologize for the delay in receiving it via email. We'll review our communication process to ensure this doesn't happen again. Your input helps us improve, and we appreciate your understanding. If you're ever in the area again, we'd love to host you once more!
Verificeret

10/10 Fremragende

Gayle H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great House

Fantastic house overall. Lots of space and the full size pool was just what we were looking for. Loved the view of the pond while sitting beside the pool. The games in the garage kept the kids busy. The clubhouse pool was a great size and wasn’t too busy. Communication was great with quick responses. The only negative was that the garbage was not picked up according to the schedule. The listing is out of date as there is no construction in the area and there hasn’t been in at least 5 or more years.
Overnattede 7 nætter i marts 2024
Svar fra VrboOwner den 15. jul. 2024
Thank you so much for your fantastic review,Gayle! We're glad to hear that you enjoyed our spacious house and that the full-size pool and pond view met your expectations perfectly. It's great to know that the games in the garage kept the kids entertained and that you found the clubhouse pool to be a good size and not overly crowded. We appreciate your feedback about the garbage collection schedule and apologize for any inconvenience this caused. We have already address this issue with the property management team to ensure it's rectified for future guests. Regarding the outdated information about construction in the area, we appreciate you bringing this to our attention. Thank you again for choosing to stay with us and for your kind words. We look forward to welcoming you back for another wonderful stay! Safe travels until we see you again!
Verificeret

8/10 Godt

John E.

Synes godt om: Indtjekning, kommunikation, beliggenhed

Large Home

House is great space with large bedrooms and attached bathrooms. We were not able to use the game room in the garage because of a bad odor, I would describe as sweaty smell. Carpets are stained and furniture shows some wear from use. Everything worked fine but just be aware
Overnattede 5 nætter i januar 2024
Svar fra VrboOwner den 20. feb. 2024
Thank you for your review, John. I am sorry to hear there was a bit of a smell in the garage and you couldn't utilize the games room. We have already looked into this concern and the issue with smell was addressed. It would be a pleasure to host you again.
Verificeret

6/10 Okay

Elspeth F.

Synes godt om: Området
Synes ikke om: Rengøring, kommunikation, annoncens rigtighed

Family Florida Trip

The communication ahead of the stay was great, the team were really responsive. However, this was not the case once we arrived at the house, it was near impossible to get a response from the property team and there was no available number that could be used. Upon arrival we found that the house was not quoite as described. The house was surface level clean, but quote dusty and grimy in places. Also the bath towels and bedding has seen better days, as it was stained and thread bare. The carpet could do with a steam clean as it is severely marked and stained. Overall the house would benefit from a thorough deep clean. We had paid for the pool to be heated. After questioning this we were informed that the heat pump was broken and would not be fixed during our stay. We did received a full refund for this, however it was disappointing that this could not be fixed during our stay as the pool was uncomfortably cold. The outdoor space was disappointing. From the pictures we noticed that there were 2 sun loungers and 3 dining chairs. As we were a group of 7, I questioned this with the team multiple times and was informed every time that as the house sleeps 10 there would be plenty of outdoor seating. Upon arrival we discovered that this was not the case, as there was only seating for 5 people outside. This was less than satisfactory and made it difficult for us to use the pool area as a group. Also the outdoor table was broken when we arrived, this took a week to be rectified.
Overnattede 12 nætter i oktober 2024
Verificeret

4/10 Ringe

Staneshia T.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Father’s Day Vacay

The house was nice, it was clean. 1. The AC was turned up to 78, which is basically the heat in 100 degree weather, I immediately informed the property manager and they stated I could turn it down to whatever temp I needed, because we all have asthma, so the downstairs immediately start to cool down, but the upstairs did not, I informed the property manager and someone was sent to check it, the guy came and all he did was turn the thermostat from on to auto, I spoke with the PM again and they sent another guy out but he didn’t not show up until 8 or 9 Sunday night mind you we arrived Saturday. The guy said the AC was broken and that he would be back to fix it, when the guy came the next day he said it was a leak and they couldn’t fix it. Needless to say we had to sleep downstairs in the theater room just to be to breathe. Please note: We were there from Saturday until Tuesday without AC upstairs. All the PM kept doing was apologizing and did not offer any compensation for the inconvenience until I asked for it and still I did not receive what was fair. 2. The pool was not clean and they did not have the seat cushion on the pool chairs, 3. No first aid kit 4. No K cup maker The rooms & bathrooms are nice size but only 2 have ceiling fans 5. They did have pool towels 6.They did have some kitchen wear I will not rent this property again, oh they also said they would provide fans which we never received
Overnattede 3 nætter i juni 2024
Svar fra VrboOwner den 15. jul. 2024
Thank you for sharing your feedback with us, Staneshia! We apologize for the inconvenience you experienced during your stay. Regarding the AC issue, we regret the delay in resolving it and understand how uncomfortable that must have been, especially with asthma concerns. We have since addressed the maintenance issue to prevent any recurrence. Regarding the pool, we apologize for the cleanliness issue and the missing seat cushions on the pool chairs. We will ensure better oversight in the future to maintain a high standard of cleanliness and comfort for our guests. As for the missing amenities like a first aid kit and K-cup maker, we apologize for any inconvenience caused. Your feedback is valuable, and we will consider adding these items to enhance our guests' experience. Despite the challenges you faced, we're glad to hear that you found the house clean and enjoyed the size of the rooms and bathrooms. Your feedback helps us improve, and we hope to host you again in the future.
Verificeret

10/10 Fremragende

Charlotte M.

Synes godt om: Rengøring, indtjekning, kommunikation, annoncens rigtighed
Overnattede 7 nætter i april 2026
Verificeret

10/10 Fremragende

Lucas S.

Overnattede 3 nætter i november 2025
Verificeret

6/10 Okay

Paul R.

Overnattede 4 nætter i marts 2025
Verificeret

10/10 Fremragende

Joyce S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Overnattede 5 nætter i juni 2024

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Vært: Upstay

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engelsk, spansk, portugisisk
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