I have been staying at bahama bay for thirteen years. Never have I booked with this company and never have I been treated so disgustingly. As soon as you walk into the property, you can smell the mold. As I walked through the unit, I noticed cobwebs in the corners of the bedrooms. I noticed feathers all over the floor in the living room. The rug was not even straightened out in the living room. It had lumps in it and was a complete triphazard. As I walked onto the patio to open the door and get some air in the unit. I noticed one of the patio chairs. One of two of the patio chairs was broken, unable to be sat in. The blinds were broken.There were roach traps scattered throughout the entire unit. You could tell nobody had been there to clean since the last guest. I could have sworn that this had great reviews.But as I looked back at the reviews, all of them were from two years ago. I called several times could not reach anybody to speak with. Finally, somebody texted me back that they would send the cleaners and the cleaners were the ones that confirmed that, yes, there was indeed mold in the unit. We left after only being there for an hour and a half and booked another property off the site. This was supposed to be my daughter's birthday weekend, and it was ruined.They are refusing to refund me my money.