I honestly don't know where to begin because everything (the house, the location, Nam Hee) was perfect. The house was very clean, the furnishings and artwork were awesome and made the house feel like a home, not just a rental. The layout was great. The huge screened porch was wonderful. The views of the mountains were superb. Everything you will need for the beach is provided. We loved the location. We walked everywhere. Nam Hee is probably the best homeowner we have rented from and we have stayed in many homes all over the world. Her communication from the beginning was beyond helpful, especially during this year when there were so many uncertainties (COVID & the road closure). She was constantly giving us updates and information leading up to our arrival. She was a wealth of information about restaurants, activities, vendors, etc. Most importantly we had a tsunami watch one evening during our stay and she called us immediately to tell us what to do and where to go. And when the watch was cancelled later that evening she called again to make sure we knew. This was our third time staying in Hanalei and this was, by far, my favorite home that we have stayed in. Highly Recommend!