House: traditional old style, very spacious, decent kitchen equipment & reasonably clean. Outside grounds were depressing, nothing to make it look attractive. Bit of a dumping ground, random stuff lying around. Old really grubby stained sun loungers, Useless parasol. Box of broken old toys for the kids, swimming Pool was a good size- pingpong table with broken balls- had to request more. Bbq area, poor lighting so night time bbqs were tricky/ impossible. Horrendous check in check out experience. Manuela was so rude & unwelcoming- at first we found it almost amusing, but at check out it felt like we worked for her as she ordered us to clean everything to a ridiculous standard, threatening not to return our deposit! I wish I had taken photos, I totally respect leaving a place tidy and to a certain standard but we are not cleaners, felt like she wanted us to actually clean for the next booking. She queried why there was ash on floor near bbq, (wind blew it)my 80 yr old mother in law swept it up. I have rented many villas, never had an issue . It was her manner more than anything - totally disrespectful & not like we were paying customers who had spent a lot of money to be there - really left a bad feeling on the whole holiday- such a shame to end it this way. I am going to formally complain. She has no customer service skills whatsoever and I note some similar reviews about her on other websites Note: This home is managed by an agency so no comms gets sent via Vrbo.