The house and the surrounding area were wonderful and perfectly suited to our needs. The house is even better than it looks in the photos, is well equipped, and offers peaceful surroundings and plenty of privacy. We stayed for two and a half weeks.Unfortunately, the pool was a persistent disappointment. There was sediment and debris on the bottom when we arrived, and the automatic pool cleaner was not working properly. We reported this to Kona Coast Vacations on our first morning and provided photos, followed later by a video.Despite two maintenance visits, the problem remained unresolved. The sediment was brushed off the bottom but settled again overnight, making the water cloudy whenever we got in. We repeatedly had to follow up and were told the cleaner was operational, despite what we were observing throughout our stay.I eventually visited the office in person and asked for the pool floor to be vacuumed manually. On October 9, we were told the technician would return the following morning. No further visit took place before we left on October 18, and the pool remained dirty with the cleaner still not working properly.We loved the house, but spending so much of our holiday documenting and following up on an unresolved maintenance issue was frustrating and stressful. Although responses were generally prompt, they did not lead to a lasting solution. We would have expected the pool to be clean and properly maintained without needing repeated intervention from us.