# 2 Hillside @ Birchwood Cottages ved Loon Lake. Familievenlig Waterfront

Brett - we're so glad you were able to enjoy your stay at Birchwood and the beautiful leaves this time of year! We'd gladly have you back...looking forward to it!

Jackie - thank you for choosing Birchwood for your getaway to the lake! We are glad you enjoyed your stay and we'd love to have you again!

Thank you so much! We're so glad you had a relaxing stay and enjoyed the screened porch—it's one of our favorite spots too!

Victoria - we are so glad you were able to make your last minute get away work for you! Thank you for the kind words, and description of our amenities...it truly is a special place, and we'd love to have you back!

Heather - thank you so much for choosing Birchwood for your get away!! We truly appreciate your understanding of things that are beyond our control in regards to the timing and the water tank pilot, and we are grateful for your open communication so we could resolve it in a timely manner. We hope if you come back to the Adirondacks for a lake getaway, you think of us - we'd love to have you again!

Katie - thank you for choosing Birchwood, we are glad you were able to enjoy yourself and your time here! Thank you!

Charles, we're glad you were able to come to Birchwood during a wonderful time of year and that you appreciate the binders we have put together, along with your thoughtful suggestions! We're glad you had a good time!

Sandra - we are so glad you were able to enjoy the beautiful weather and your stay at Birchwood...we hope to see you again!

Lisa - thank you for choosing Birchwood for your weekend getaway! We're glad you enjoyed your stay and would love to have you back!

Suzanne - we're so glad you were able to enjoy your time in the Adirondacks and at Birchwood cottages. The wonderful nature activities that are afforded to us in this area are like no other, and we're so glad you were able to appreciate them in all of their splendor! Thank you for being a wonderful guest, we'd love to have you back!

Denise, we're so glad you chose Birchwood for your stay and were able to soak in all the wonderfulness that the Adirondacks can offer (and visit with your son)! We appreciate your feedback, and are glad that we could make your trip an enjoyable and comfortable one! Thank you!

Bill - we do thank you for choosing Birchwood for your cottage getaway. Our units are cleaned to CDC / BOH guidelines, but if something was not up to par with your standards, we hoped you would reach out to us or our onsite caretakers immediately, and we could have had our cleaning company come back immediately to rectify the situation. As is listed in our VRBO unit description and email instructions / reminders - unit #2 is an efficiency unit (with no stove), we state this specifically, so no renters are surprised upon arrival that they do not have a full kitchen in this unit. We also state clearly that sheets and towels are not provided and need to be brought in. As far as the CO detector - we have the NYS fire and safety inspection every year (and pass), the CO detectors are placed exactly where they should be, as indicated by our inspector. Since carbon monoxide is slightly lighter than air, and also because it may be found with warm rising air - it is to be placed on a wall at least 5 feet above the floor, or on the ceiling. We do hope overall you enjoyed your mountain lake getaway in the midst of these trying times. Thank you!