# 5 Fireside @ Birchwood Cottages ved Loon Lake. Familievenlig Waterfront

Hi Gerard, Thank you for the kind review! We're so glad you enjoyed our clean, rustic cabin and the beautiful location. We appreciate your feedback and hope to host you again in the future!

Thank you for taking the time to share your review! We’re so glad you enjoyed the clean cottage, beautiful views of Loon Lake, and the opportunity to unplug and enjoy some family time. We’re lucky to have both our own little beach here at Birchwood and town park options just down the road, so there’s always a way to get out and enjoy a little lake time and the great outdoors.

Holly, thank you for choosing Birchwood to be your vacation stopping place! We hope you enjoyed the surrounding area and beautiful fall weather! We'd love to have you again, next time you're looking for a getaway!

Stephanie, thank you for choosing to stay at Birchwood Cottages, we are so glad you had a wonderful time with your family and we'd love to have you back!

Michael, thank you so much for the great review. We are so glad we were able to accommodate you on short notice, and that you enjoyed your quiet time at the lake! We appreciate the care you took in our property as well. We'd love to have you back if you're ever looking for another get away! Thanks again!

Anne -- thank you so much for choosing Birchwood, we are so glad that you all had a wonderful time here enjoying the Adirondacks at a beautiful time of year, and that you got to hear the Loon(s) before they headed south! We'd love to have you back!!

Cheri -- we are so glad you and your family were able to enjoy this little piece of paradise, even despite the crazy storm! Thank you for your kind words and being a wonderful guest! We'd love to have you again next time you are looking for a getaway!

Raj, Thank you for your review of Birchwood Cottages. We regret that your experience did not meet your expectations and would like to address some points. We do not offer air conditioning, as noted in our listing. We do provide functional box fans for each bedroom. Wi-Fi can be inconsistent due to factors such as network issues in our rural location. We have a quality mesh network on our property and are at the mercy of Spectrum. We clearly state in our documentation that consumable items are not provided, local stores are available if needed. Regarding your extended stay, we adjusted your reservation as requested and notified you via VRBO for the additional payment, required before check-in, per our policy. Despite reminders and follow-ups, we did not receive the payment nor a response from you. On the day of your original checkout, we found your pet in the unit and continued to await payment. We had to assume you were either staying without payment or had forgotten. Clear communication and adherence to our policies would have resolved this smoothly. We regret that your stay did not align with your needs and hope you have better experiences in future travels

Connrod, we're so glad you came back this year and as always - thank you for being a wonderful guest and your kind words! Looking forward to having you next year!

Micheal - thank you so much for choosing Birchwood for your Adirondack weekend getaway! We hope you enjoyed yourself and would love to have you back!

Aww Thanks!

Sarah - thank you for staying at our property, in our Fireside cottage! We are glad you enjoyed the views and amenities offered at Birchwood Cottages. It is typical in the Adirondacks, for a cottage rental property like ours (very few left operational) to not provide linens to everyone. We are non hospitality cottages, and listed as such (linens not provided) in the VRBO ad. Contract signatures are required after you book because HomeAway/VRBO does not allow a separate contract within their booking process. We would only ever ask you to sign the contract once you've agreed to stay with us - but we have adjusted our verbiage within our ad to be more clear with this additional step. We sincerely apologize for the cleaning mishap. Food left in the refrigerator and have already addressed it directly with our cleaning company -- we strive to prep these cottages appropriately for our incoming guests, and that is something that should never have been missed! We appreciate your review, and are glad you got some time away at the lake!