8/10 Udmærket
Gail K.
12. november 2023
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Beautiful house with a few issues
We have stayed in Windsor Hills numerous times in different properties. This house was decorated beautifully. Very clean with a few areas that could have been cleaner. The biggest issue was the sliding door to the pool. This door is a disgrace. It needs to be replaced. Very difficult to open or close. I hurt my hand several times. Also the safety alarm does not work and the safety fence is not in proper working order. Very dangerous with toddlers. This property is not stocked well compared to the other properties we have stayed in. Not enough bath towels for 12 people. No washcloths. We had to buy washcloths from Walmart. The kitchen needs a decent set of pots and pans. No dish towels.
The management company is easy to get a hold of. The garbage disposal was not working and they came out right away. On another note, I received a call from them a day before our arrival. I was busy and couldn’t take the call but when I called back nobody knew who it was that called me (I told them his name was Joe) or what he wanted. I called back a few times but never found out what they wanted.
We had a great time and the kids loved the game room which was the nicest that we ever had. The pool was terrific. We had it heated and it was perfect. If these issues were resolved it would be the perfect rental.
Gail K.
Overnattede 4 nætter i november 2023