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Grand Oasis Palm All Inclusive

Luxury property on the beach, with 2 outdoor pools

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Room
Pool
Beach
Exterior
Beach

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • All-inclusive
  • Spa
  • Laundry

Explore the area

Map
Blvd. Kukulcan KM 4.5 MZA.33 Lote C1, Interior Hotel Grand Oasis Palm, Cancun, 77500
  • Langosta Beach
    ‪8 min walk‬
  • Playa Tortugas
    ‪11 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪55 min drive‬

Rooms & beds

-1 bedrooms (sleeps 4)

Spaces

View all photos for Junior Suite

Room

Junior Suite

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Cancun

Located on the beach, Grand Oasis Palm All Inclusive is in Zona Hotelera, a neighbourhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Langosta Beach. Travelling with kids? Don't miss Ventura Park Cancun and Xoximilco.

What's nearby

  • Langosta Beach - 8 min walk - 0.7 km
  • Playa Tortugas - 11 min walk - 1.0 km
  • Tortuga Beach - 2 min drive - 2.1 km
  • Puerto Cancun Marina Town Center - 4 min drive - 4.2 km
  • La Isla Shopping Mall - 11 min drive - 9.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪Carnitas Michoacán - ‬8 min walk
  • ‪Silk City - ‬6 min walk
  • ‪Los Chachalacos - ‬8 min walk
  • ‪Sirenas Raw Bar - ‬6 min walk
  • ‪Beach Bar - ‬7 min walk

About this property

Grand Oasis Palm All Inclusive

Luxury property on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Grand Oasis Palm All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Grand Oasis Palm All Inclusive offers 292 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Amenities

Pool
Breakfast included
All-inclusive
Spa
Parking included
Free WiFi

House Rules

Check in after 3 PM
Minimum age to rent: 18
Check out before noon
default

Pets

No pets allowed

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Does Grand Oasis Palm All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Grand Oasis Palm All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Oasis Palm All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Oasis Palm All Inclusive?

Check-in begins at 3 PM.

What time is check-out at Grand Oasis Palm All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Grand Oasis Palm All Inclusive?

Yes, the property is all-inclusive.

Where is Grand Oasis Palm All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Escénica Tower and Langosta Beach. Jardín del Arte and Teatro de Cancún are also within 10 minutes.

Grand Oasis Palm All Inclusive Reviews

Reviews

6.6
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 4 out of 26 reviews
Rating 8 - Good. 8 out of 26 reviews
Rating 6 - Okay. 9 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 4 out of 26 reviews

8.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

11 Restaurants!!!!

The elevator is extremely slow and crowded during high season. The room was spacious, room service was great. There are a lot of seaweeds/grass on the beach of the hotel due to a lot of commercial ferry ports nearby. The hotel has 11 restaurants which is the best part of my stay! Will probably go back to the Pyramid because they have nicer beach. And pls note! There is no free wifi in room, you can only use free wifi in the lobby.
This review was submitted before 2018 and has not been verified.

8/10 Good

Fook Seong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay here

We got a big clean room with a nice view. Beds are comfortable. We were given free WIFI for 3 devices and the WIFI is strong. It is all inclusive and the food are great especially the White Box. We also like the buffet, the cafe and the ala carte restaurant. We enjoyed our stay here.
This review was submitted before 2018 and has not been verified.

6/10 Okay

hans

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Poor food choice for vegetarians Conflicting info by staff as told chefs can make something vegetarian but restaurant staff not interested. Told to go to buffet restaurants where we can get salads. Otherwise hotel was good for activities and entertainment
This review was submitted before 2018 and has not been verified.

8/10 Good

Faith, miami Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location on the beach

The hotel room was very nice and the.staff is the best wide variety of activities however there was no wifi in the room you have to sit in the lobby or pay for the wifi.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Di, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food was amazing I wish there was a hot tub though

Great food and beautiful beach. Pleasant staff and beautiful views
This review was submitted before 2018 and has not been verified.

6/10 Okay

Menaka

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel, shame about the front desk staff

This review was submitted before 2018 and has not been verified.

6/10 Okay

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was mediocre at best. Seemed like it was pre-made and cooked in a microwave. Beach is dirty and near the inlet to a marina. Wifi does not exist in the rooms unless you want to pay an exorbitant fee. Would recommend something other than Oasis.
This review was submitted before 2018 and has not been verified.

8/10 Good

Ladope, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort

Hotel has very goid service, restaurants, even gormet restaurants,permanent maintenance, saeveral daily shows all of them very good, You could not ask for more,located close to the city where you could visit malls, not to far from the airport and beside swimming pools an excellent beach with quiet warm an very transparent sea water
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente comida e instalaciones

Los meseros muy amables al igual que todo el personal las instalaciones muy bonitas muchos eventos y areas de recreacion muy familiar mi familia quedo muy contenta
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort with lots of good dining options. It sits on a beautiful beach and had plenty of options and space to sunbathing.
This review was submitted before 2018 and has not been verified.

8/10 Good

Garvel Family, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice simple hotel with nice beach setting. Great pool area and beach front. Rooms are nice staff was ok. Food was good depending on your eating habits. Recommend hotel price was responsible for all inclusive.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy bueno y buena ubicación

Personal muy amable, todo muy limpio, buena comida, buen servicio.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible, no AC, WI only in the lobby, Same food every day, all cold foods were warm, cheeses were melting from the heat, no ice to protect them cold, The beach was very dirty,
This review was submitted before 2018 and has not been verified.

6/10 Okay

Sandy, California

Liked: Cleanliness

the room was clean, and fridge well stocked.

we were told at checkout that we had two free massages with our stay. That would have been nice to know when we arrived. The phone started ringing at 8:00A.M. wanting us to buy travel packages.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Markinho82, El Salvador

Liked: Cleanliness, room comfort
Disliked: Staff & service

Its getting old, not enough elevators

The check in was terrible, they didnt know where we need to go (apparently they have different places for check in) eventhough we realized later that day, that we paid for the lyfestyle kinda room (which suppossed to be VIP)
This review was submitted before 2018 and has not been verified.

6/10 Okay

Fernando, São Paulo

Liked: Cleanliness

Hospedagem Familiar

Hotel bom , serviço e atendimento bom os funcionários às vezes incomodavam um pouco insistindo muito cedo para limpeza do quarto mesmo o mesmo estando ocupado
This review was submitted before 2018 and has not been verified.

2/10 Terrible

jasmine, houston, tx

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience all around

The check in was horrible the staff couldn't find our reservations, the restaurants were a joke the drinks were awful the beach was full and the staff was grouchy and unfriendly
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

The water and lights went out plus the ac didn't work instead of having a blast I felt in my worst nightmare
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUCKS!!!! GRAND OASIS PALMS AND GRANS OASIS SENS!

We just came back from Cancun on 07/05/16. So as you can see this is very recent! We initially booked the Grand Oasis Palm, but due to a mix-up or better said a lack of organization from the Oasis chain, our rooms were not available so they moved us to the Oasis Sens. I must mention that we were a big group of 10, 8 were moved to Sens and the other 2 had to stay at Grand Oasis because their room was available, so they said that since with the bracelets we can visit each other's hotel we should be ok. First of all, the hotels weren't even close to each other! when I asked if they would pay for transportation back and forth they said "the bus is only 10 pesos" excuse me? the bus? uh no!! this was their mistake and they were expecting us to suffer for it! after a lot of arguing they said they would move this couple to our hotel 2 days later, since we wanted to enjoy the place and not waste our time arguing we agreed. When we got to the Sens the lobby and rooms were SUPER HOT! according to them the AC "just" broke that morning but they were working on fixing it, needless to say, that never happened. Then the 3rd day there was no light nor water in the whole hotel for hours! Super rude and useless staff because nobody will even try to fiz the issue when its clearly the hotel's fault.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Summer, Virginia Beach

Liked: Cleanliness
Disliked: Room comfort

Decent resort on an inlet not the ocean.

The service was very nice. Hotel staff was helpful and courteous. The beds were very uncomfortable. The coffee shop dolidnt open until 730an which to me is not acceptable. A coffee shop should open no later than 530am. Prepare to use the stairs a lot. The elevators are very small and always full. The buffets were okay. The ala Carte restraunts were always completely booked. Bars were difficult to get a beverage from because the were always full with usually only one bar tender.
This review was submitted before 2018 and has not been verified.

6/10 Okay

keisha, london

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice chain of hotels - good for families

Overall experience was nice. Good family resorts - would recommend any adult only groups stay in the Grand Oasis Sens as there are a lot of families/children at the other sites Staff mostly nice although often forget what you have asked for. Also the hote management quite rude in my experience as I don't think they are used to dealing with the guests directly Also bear in mind that they will try to sell you into a time share disguised as a tour at the beginning of your stay Good location & hotel - however Grand Oasis Cancun better hotel
This review was submitted before 2018 and has not been verified.

8/10 Good

Tina, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy with room

Check-in took a while with requesting double-beds 3 times. But in the end we got a room on the 9th floor ocean view. That was amazing! Beach was very nice, calm and shallow water but be aware of sting rays!! Food was pretty good. Our favorite was the White Box gastrobar. Absolutely amazing food and service! Bravo! Careyes was very nice and formal. I read in the previous reviews that there were lines at restaurants and you had to wait 30 mins. Well that's not true! The only line I ever saw was at Dos Lunas buffet and only at certain times. There are other places to eat if that place has a line so no big deal! Spa was not bad. Friendly staff and always happy to see you as a client. But if you want to get braids, do them at the beach from a local person. They charge way less and do good job.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Maria, California

Liked: Cleanliness
Disliked: Staff & service

staff need training in customer service

When we got there the hotel looked beautiful and welcoming, I had read reviews about the elevators and we expected the long waits no big deal... My family and I all agree that the food needs much improvement it was the same everyday and no big wow factor it might have been much better if the food was kept at a decent temperature.. Food was not even warm!!! The waiters rarely came to see what we wanted to drink so we had to go get our drinks and our plates were just sitting at our table for the most part.... I did mention to the hostess about the food and all she shad to say well you have other options wow..... I needed assistance with my confirmation of flight and went to concierge and he looked at me like I was asking for the impossible even said you want me to do what???? He then said I can't do it for you you have to go to the business center and do it yourself!!! I have been to many hotels and concierge is always able to assist with these small details!! Our room had no hot water for 2 days until we complained then miraculously we had hot water! Not staffed properly in the pool and beach areas cause we seldom got a drink from a waiter we usually had to go get our own drinks! Anytime we asked for information it was usually rerouted to someone else and had to figure it out ourselves!! Wow lifestyle people hound you every chance they get! I am not interested in time shares..... The property is beautiful but customer service for me is important!!!
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel on the beach

The room we had was great with beautiful view over the beach. The hotel has very friendly staff. On the day we checked out, our flight was cancelled. The hotel customer service girl booked an earlier flight for us. That saved the day.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Staff & service

the elevator is too small

Everything are pretty good, but breakfast are same for everyday. Moreover, the room is dark.