Heima Penthouse Old Town

Photo gallery for Heima Penthouse Old Town

A rooftop terrace with a wooden table and chairs, a potted plant, and a vertical garden wall.
A modern dining area with a glass table, wicker chairs, and a vase of dried flowers.
A modern living room with a sofa, a small table with a book, a potted plant, and a view of the outside through large windows.
A modern kitchen with a black countertop, beige cabinets, and a glass door with black frames.
A hallway with a chandelier, white doors, and tiled flooring.

Reviews

9.0 out of 10
Wonderful

Highlights

  • At the centre of it all
    Stay in a top rated central location, steps from the best attractions, dining, and entertainment.

Popular amenities

  • Refrigerator
  • Washing machine
  • Non-smoking
  • Microwave

Explore the area

View in a map
MADRID, Madrid

Rooms & beds

2 bedrooms (sleeps 4)

Bedroom 1

1 Double Bed

Bedroom 2

1 Double Bed

2 bathrooms

Bathroom 1

Toilet · Shower only

Bathroom 2

Toilet · Shower only

Spaces

Kitchen
Separate dining area

Add dates for prices

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About the area

Madrid

Madrid Centro, a neighbourhood in Madrid, is home to this apartment. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travellers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena.
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Map
MADRID, Madrid

Getting around

  • Madrid Principe Pio Station - 3 min drive
  • Opera Station - 3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 30 min drive

Restaurants

  • ‪Casa Rúa - ‬1 min walk
  • ‪Gyoza Go! - ‬1 min walk
  • ‪Gloria Bendita - ‬1 min walk
  • ‪El Minibar - ‬1 min walk
  • ‪The Cavern - ‬1 min walk

Frequently asked questions

Is Heima Penthouse Old Town pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Heima Penthouse Old Town?

Check-in begins at 3:00 PM.

What time is check-out at Heima Penthouse Old Town?

Checkout is at 11:00 AM.

Where is Heima Penthouse Old Town located?

Located in Madrid Centro, this apartment building is steps away from San Miguel Market and Plaza Mayor. Puerta del Sol and Gran Via are also within 10 minutes. Opera Station is only a 3-minute walk and Sol Station is 6 minutes.

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 26 out of 43 reviews
Rating 8 - Good. 12 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.4/10

Cleanliness

6.0/10

Property conditions & facilities

9.2/10

Check-in

9.6/10

Communication

10/10

Location

9.0/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Comfortable and well equipped apartment in the centre of the plaza Major area.
Stayed 4 nights in Nov 2026
Response from VrboOwner on 6 Nov 2026
Excellent guest. Communication was smooth and timely, and they were very respectful of the apartment. They followed all the house rules and left the space in perfect condition. Highly recommended.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
The apartment was lovely and the location was absolutely perfect! A wonderful experience!
Stayed 3 nights in Oct 2026
Response from VrboOwner on 14 Oct 2026
Thank you very much for your review Nancy. We are delighted to hear that you found the apartment lovely, the location perfect, and that you had a wonderful experience. It has been a pleasure hosting you, and we hope to welcome you back very soon.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Very clean and location was excellent. Smaller than expected but accommodated 3 adults comfortably. Communication was excellent once we were in Madrid. The host was very responsive to messages sent and arranging transportation to the airport!
Stayed 3 nights in Oct 2026
Response from VrboOwner on 14 Oct 2026
Thank you very much for your review. We are glad to hear that you found the apartment very clean, that the location was excellent, and that it comfortably accommodated 3 adults. We also appreciate your kind words about our communication and the transport arrangements. We take note of your comment about the size, and we are happy that overall you had a good experience. It was a pleasure hosting you, and we hope to welcome you again soon.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Perfect location and very comfortable.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Amazing location, enviable terrace. The kitchen is well equipped and we took advantage of the washer/dryer. The ceiling height and shower size are no joke. My wife and I (5’6” and shorter) were fine, but our 6’3” son had a hard time. It’s all an adventure!!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Excellent location
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, location
Disliked: Check-in, communication
the location is great. walking distance to attractions. Several locks to the apartments are very difficult to open. Messages to the property management has slow response. when requested for change of towels, we had to wait for a few days.
Stayed 7 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, location, listing accuracy
The location of the property was excellent. It was close to everything we wanted to see in Madrid. The communication with the host was less than stellar. I take partial responsibility for this as my service was not great. Needs could have been addressed more promptly. The property was clean but if you are a larger person, showers will be a challenge. Now knowing what to expect, I would stay there again.
Stayed 4 nights in Sep 2026
Response from VrboOwner on 2 Oct 2026
Thank you very much for your review and for sharing your experience. We are glad to hear that the location was excellent and that you would stay with us again. We are sorry that the communication was not up to expectations. We take note of your comment to improve and make sure we respond more promptly in the future. We also appreciate your feedback about the shower, as it helps us have a more complete view of the space. Thank you again for your feedback, and we hope to welcome you again.
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy
The location of this property is excellent. It’s right in the middle of old town. The roof top terrace was great.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
This stay was awesome! The apartment was in a great location, easy to access, and host was very responsive. The only con was that the bathroom was a pretty tight squeeze, but still an amazing place!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
This property is in a wonderful area close to everything. We totally enjoyed our stay here.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Check-in, communication, location, listing accuracy
Internet was fast.
Stayed 14 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy
The host was very welcoming and friendly!
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy
This apartment is in a great location. Perfect walking distance to several attractions and great restaurants. It was also a 10 minute walk to our son's apartment for his study abroad. The hosts always answered our questions quickly and were very helpful with all our needs.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Excellent stay in the heart of the city right off of Plaza Mayor and across from Mercado de San Miguel. The apartment is tight, but the location more than makes up for it. The balcony looks right down on Calle Mayor and over into one of the entrances of Plaza Mayor. We were there over Easter and were able to see all of the processions coming out of the plaza and down the street. As mentioned, it can be a tight squeeze in the apartment, the showers in particular are tiny, but it all worked great, the host was responsive, and we very much enjoyed it.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
10/10 for location, we were able to walk to all places of interest. The apartment is on 4th floor; it was spotless and had modern decor and everything you need with a furnished terrace. There is a convenience store also next door. The host was very responsive and accommodated us with both early check in and late check out, highly recommend this apartment.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Perfect Madrid experience!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
This property was very well located and property manager was very responsive. We really enjoyed having the outdoor balcony. If we ever return to this area, we would definitely want to stay here again.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, communication, location
Disliked: Check-in
The property is in a great location. Very small bathrooms and bedrooms — especially the shower. The doorway to the master bathroom is very short and because of that we could not use that bathroom . Kitchen was well equipped - it even had olive oil spray, salt and pepper. There is a Carefore Express almost next door. Reasonable quiet at night. Nice terrace for eating.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy
Position of this apartment was amazing, The apartment was very well equipped & clean. We were able to drop our bags off before 3pm which was helpfu. One bathroom was tiny & both showers far too small. The photos make apartment look much bigger. The balcony was nice but needs attention as looked scruffy with chipped paint. Overall a good stay and I would return if visiting again.
View from balcony
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location
Fantastic location in the city center across from Plaza Mayor and a great food market. Apartment is tiny; photos look much better than the actual place.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great location, challenging shower but magic balcony even in November. Lift to the top is 2 people max just fyi or five flights of stairs.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

The stay went very well. The location is ideal for visiting Madrid.

The apartment is charming and I like the interior design. I really enjoyed being in the heart of the city,There is a convenience store at the bottom of the building, and the metro is nearby. The neighborhood has many restaurants to suit all tastes.
Stayed 3 nights in Jul 2025
Response from VrboOwner on 13 Aug 2025
Thank you, Arnaud, for booking with Heima and for your feedback. We look forward to welcoming you back in the future.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect

Absolutely wonderful Great location Wonderful amenities
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
The location was first rate. The check-in process was very simple. Parking, though probably not an issue with most guests, was unavailable at the property but easily found in Plaza de Oriente for a reasonable rate. The apartment was small but comfortable (there were three of us, but each bedroom could accommodate two comfortably. The view was spectacular, and even though the apartment is in the heart of the old town area, it was very quiet at night (as long as the windows were closed). I’d rent this property again without hesitation.
Stayed 4 nights in Feb 2026
Response from VrboOwner on 4 Mar 2026
Thank you for your words, we will be delighted to welcome you on a future occasion. Heima
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