Definitely had a mixed experience at this VRBO. The check in was very difficult, mostly due to the fact that the parking card never worked. The keys were also a problem because there was not a way to get into the building except through the parking garage, which we could not access. We waited 45 minutes to figure out how to access the building. Upon entering we had an issue with the air conditioning (which was an easy fix), but we waited for a person to come service. That same person who came to service the AC said they would "try" to fix the parking card, but if it didn't work, we should tell the people at the garage entry the card was broken. We ended up having to do this every single time we came or left from the house. It never was fixed and was hugely annoying. However, the person who came to fix the AC also showed us how to use the keys to enter the property without needing the garage, which was confusing until he explained it.Besides the check-in and parking issues, the property is lovely. The view was spectacular! And sitting and relaxing outside was wonderful. There was plenty of space for our family of 4 (2 adult kits parents). The bathrooms and bedrooms were nicely appointed. My only other comment is the bed in the back room with the bathroom attached is awful. It really needs to be replaced. Before booking, I inquired about the mattress, which they informed me was replaced based on other reviews. But it isn't the mattress, but the bedframe is bent in middle.