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2/10 Terrible
A guest from Hollywood, AL
13 Sept 2024
Fall vacation
Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
It was not the best vacation. Of course we can’t control the weather but the guys that put out the chairs took them up way too early most days . In the past it was 5:00 but not this year . Just whenever was good for them . And we got a text about 10:30 with the codes and said our room was available. So when we got there about 2:00 we went ahead and unloaded our vehicle but the room code didn’t work . Front desk said they didn’t send the code . But the room was ready and they finally decided to let us in. I don’t understand why they didn’t want us to get in early. The room was clearly empty for a day or 2 from the dust on the furniture. And the tvs were not user friendly. Especially the one in the living room . We have stayed at Aqua for years but probably not next year .