Cabin

Mountain Log Cabin Walking Distance to Snow Summit! Wood Burning Fireplace! Hulu Live & Roku!

Photo gallery for Mountain Log Cabin Walking Distance to Snow Summit! Wood Burning Fireplace! Hulu Live & Roku!

A wooden log cabin with a covered porch, wooden benches, and a view of the surrounding forest.
Property video
A cozy log cabin interior with a wooden staircase, a living room with a sofa and coffee table, and a kitchen in the background.
A cozy cabin interior with a stone fireplace, wooden furniture, and a large window offering a view of the forest.
A log cabin surrounded by dense pine trees.

Reviews

9.4 out of 10
Exceptional

Highlights

  • Garage parking available
    Enjoy the convenience of garage parking - a rare offering in the area.
  • Discover nearby landmarks
    Close to Snow Summit
3 bedrooms2 bathroomsSleeps 8

Popular amenities

  • Balcony
  • Barbecue grill
  • Refrigerator
  • Pet-friendly
  • Garage parking available
  • Internet

Explore the area

View in a map
Big Bear Lake, CA
  • Place, Big Bear Mountain Resort
    ‪5 min walk‬
  • Place, Snow Summit
    ‪7 min walk‬
  • Place, Chair 10
    ‪8 min walk‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪67 min drive‬

Rooms & beds

3 bedrooms (sleeps 8)

Bedroom 1

1 Queen Bed

Bedroom 2

1 Queen Bed

Loft

2 Double Beds

2 bathrooms

Full Bath

Toilet · Shower only

Full Bath

Toilet · Shower only

Spaces

Deck or patio
Kitchen
Balcony
Separate dining area

About this property

Mountain Log Cabin Walking Distance to Snow Summit! Wood Burning Fireplace! Hulu Live & Roku!

★★Summit Paradise is a charming log cabin retreat located just steps from Snow Summit and minutes from all of Big Bear’s year round adventures. Featuring soaring log cathedral ceilings, cozy mountain touches, and inviting indoor and outdoor gathering spaces, this cabin is perfect for families and friends looking to relax and reconnect. Whether you're skiing, hiking, or enjoying evenings by the fire, your mountain getaway starts here.★★★★ HIGHLIGHTS ★★✓ Prime Location Near Snow Summit Ski Resort✓ Authentic Log Cabin W/ Cathedral Ceilings✓ Cozy Great Room W/ Wood Burning Fireplace✓ Fully Equipped Kitchen W/ Bar Seating & Dining For 6✓ Loft Sleeping Area W/ Movie Collection✓ Streaming TVs + Roku & Hulu Live✓ Backyard W/ Charcoal BBQ, Picnic Table & Horseshoe Pit✓ Washer & Dryer✓ Towels and Linens Provided★★ WARM GATHERING SPACES ★★The great room welcomes you with soaring log cathedral ceilings and a cozy mountain atmosphere perfect for relaxing after a day outdoors. Comfortable seating and a wood burning fireplace create the ideal setting for movie nights, conversations, and making memories together.✓ Spacious Living Room W/ Pull Out Sofa & Loveseat
✓ Wood Burning Stone Fireplace For Cozy Evenings
✓ Flatscreen TV W/ Roku & Hulu Live
✓ DVD Player For Movie Nights
✓ Open Layout Connecting Living, Dining & Kitchen★★ CHEF’S CORNER ★★The fully equipped kitchen offers everything needed to prepare meals with ease while staying connected to your group. With ample counter space and convenient dining options, it is designed for gathering and enjoying time together.✓ Gas Range, Microwave & Dishwasher
✓ Coffee Pot & Full Kitchen Essentials
✓ Dining Table W/ Seating For 6
✓ Breakfast Bar W/ Seating For 3
✓ Open Kitchen Layout For Easy Entertaining★★ RESTFUL RETREATS AND BATHROOMS ★★Summit Paradise offers comfortable sleeping arrangements for families and groups, with cozy bedrooms and a spacious loft area perfect for additional guests. Each space is designed to provide a restful retreat after a full day in Big Bear.Main Level:
✓ Bedroom 1: King Bed , TV W/ Hulu, Mirror Closet Doors, Window Views
✓ Hallway Full Bathroom Upper Level:
✓ Loft Area: Two Full Beds, TV W/ Hulu, DVD Player & Movie Collection, Ceiling Fan
✓ Bedroom 2: King Bed, Mirror Closet Doors, Window Views
✓ Full Bathroom & Laundry Area★★ OUTDOOR OASIS ★★Step outside and enjoy the fresh mountain air in the peaceful backyard designed for relaxing and entertaining. Whether grilling meals or enjoying a friendly game of horseshoes, the outdoor spaces offer something for everyone.✓ Charcoal BBQ For Outdoor Cooking
✓ Picnic Table For Outdoor Dining
✓ Horseshoe Pit For Friendly Competition
✓ Deck Area Perfect For Relaxing Outdoors★★Summit Paradise offers the perfect blend of mountain charm, comfort, and location for your next Big Bear getaway. With cozy living spaces, outdoor fun, and easy access to Snow Summit, this cabin is ideal for creating lasting memories year round. Book your stay today!★★ ||Permit Number #2026-0653|| Important: Dear Traveler, you will be charged with USD 200 in case you include a Pet in your reservation as a Refundable Damage Deposit for Pets.
Our prices include all fees. No hidden fees.

Add dates for prices

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Similar properties

Exterior
Charming Cabin, Walk to the Slopes, Spa and Pool Table, Pet Friendly!
Summit Estates
  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
9.8 out of 10, Exceptional, (107 reviews)
Charming Cabin, Walk to the Slopes, Spa and Pool Table, Pet Friendly!

House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 10:00 AM
default

Children

Children allowed: ages 0–17
default

Events

No events allowed
default

Pets

Pets allowed
USD 200 charged as Refundable Deposit for Pets
default

Smoking

Smoking is not permitted
USD 200 charged as Refundable Deposit for Pets

Important information

You need to know

Property Registration Number VRR-2026-0653
Property # 1703864vb
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock

About the area

Big Bear Lake

Located in Summit Estates, a neighbourhood in Big Bear Lake, this cabin is in the mountains. Big Bear Mountain Resort and Snow Summit are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit The Village. Bowling Barn and Alpine Slide at Magic Mountain are also worth visiting. Take in the nearby slopes with cross-country skiing and snowboarding, or try out other outdoor activities such as sledging and snowmobiling.
View more Cabin rentals in Big Bear LakeOpens in a new window
Map
Big Bear Lake, CA

What's nearby

  • Big Bear Mountain Resort - 5 min walk - 0.5 km
  • Snow Summit - 7 min walk - 0.6 km
  • Chair 10 - 8 min walk - 0.7 km
  • Chair 4 - 8 min walk - 0.8 km
  • Eagle Point - 12 min walk - 1.0 km

Getting around

  • San Bernardino, CA (SBD-San Bernardino Intl.) - 68 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Carl's Jr. - ‬9 min walk
  • ‪Moonridge Coffee Company - ‬4 min drive
  • ‪Applebee’s | IHOP - ‬17 min walk
  • ‪Café Crêpe - ‬3 min drive

Frequently asked questions

Is Mountain Log Cabin Walking Distance to Snow Summit! Wood Burning Fireplace! Hulu Live & Roku! pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Mountain Log Cabin Walking Distance to Snow Summit! Wood Burning Fireplace! Hulu Live & Roku!?

As of 12 Oct 2026, prices found for a 1-night stay for 2 adults at Mountain Log Cabin Walking Distance to Snow Summit! Wood Burning Fireplace! Hulu Live & Roku! on 21 Oct 2026 start from £382, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mountain Log Cabin Walking Distance to Snow Summit! Wood Burning Fireplace! Hulu Live & Roku!?

Check-in begins at 4:00 PM.

What time is check-out at Mountain Log Cabin Walking Distance to Snow Summit! Wood Burning Fireplace! Hulu Live & Roku!?

Checkout is at 10:00 AM.

Where is Mountain Log Cabin Walking Distance to Snow Summit! Wood Burning Fireplace! Hulu Live & Roku! located?

Located in Summit Estates, this cabin is within a 10-minute walk of Chair 8, Big Bear Mountain Resort and Snow Summit. The Village is 1.6 mi (2.5 km) away.

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 22 out of 31 reviews
Rating 8 - Good. 8 out of 31 reviews
Rating 6 - Okay. 0 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.4/10

Cleanliness

9.0/10

Property conditions & facilities

9.0/10

Check-in

9.4/10

Communication

9.8/10

Location

9.4/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great property! Great location! Great host!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
This property is exactly what we were looking for to get away with family. Nice, quiet neighborhood with easy access to Snow Summit.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great location and close to Snow Summit.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great house, wonderful location, good for walkers, close to everything in Big Bear. Great backyard for dogs. Great front porch to sit and relax and watch the world go by.We stayed 20 days so I would say it is probably set up for shorter stays. Had to buy many basics like toilet paper, paper towels, cleaning supplies, laundry supplies because there was basically two toilet roles and one paper towel roll when we arrived.One serious coffee drinker who brought their own coffee. Happy they did because there was only flavored coffee. The coffee maker itself needs to be replaced. Took over 30 minutes to brew a pot of coffee.
Stayed 20 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
The house was as described, clean and good location.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location to head to the Mtn, summer or winter

Great cabin feel in a quiet, yet convenient location. We had everything we needed for a very restful and fun getaway from LA. Great location for trips to mountain bike in Big Bear!
Stayed 4 nights in Aug 2021
Response from VrboOwner on 30 May 2022
Thank you for choosing to stay with us at Destination Big Bear, Arthur. I'm glad to hear that you found our location convenient and that you enjoyed your time mountain biking in Big Bear. We hope to welcome you back soon!
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice cabin, great location

Great spot for our family. Walking distance to mountain and enclosed back yard. Would rent again
Stayed 3 nights in Feb 2020
Response from VrboOwner on 2 Apr 2020
It was a great pleasure hosting these guests. We hope you will come back again!
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

4th of July Reunion

Comfortable, inviting and well stocked. Excellent porches and outdoor space. Nice quiet neighborhood for walking or bike riding. An excellent choice for our mini reunion.
Stayed 4 nights in Jul 2022
Response from VrboOwner on 7 Jul 2022
Thank you for choosing Destination Big Bear as your home away from home, Jon! We're so happy to hear that you enjoyed your stay and found our accommodations comfortable, inviting and well stocked. Thank you for the kind words about our porches and outdoor space, as well as our quiet neighborhood. We hope you'll choose Destination Big Bear again for your future reunions!
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Firt timers

It was our first time renting a cabin through you guys and I have to say it was the best won't go anywhere else you guys are awesome thank you very much for everything
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect getaway

This was exactly what we needed! We were nervous to arrive because of some of the reviews but couldn’t have been more pleased with this lovely cabin. Clean, cozy and comfy! It felt so cozy with the log fire on at night time. The sofas and beds were really comfy and our boys loved the mezzanine level with the big selection of movies. The yard was fenced in and safe for the dogs and we loved sitting on the porch with our hot drinks, looking at the gorgeous trees. Reading the many guest books you can tell so many people have had wonderful times here. Will definitely stay here again!
Stayed 2 nights in Oct 2021
Response from VrboOwner on 18 May 2022
Hello Paul, Thank you for taking the time to write us a review. We are so happy to hear that this property Summit Paradise was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Verified review

10/10 Excellent

Liked: Cleanliness, communication, location, listing accuracy
Disliked: Check-in

Great location

Property was a bit older/worn, but clean. Location was excellent. Walked to slopes both days. Had everything we needed!! Would stay again. Check in was poor. Keys didn’t open one of the locks. Was stuck waiting outside in the cold with young kids for 30-45 minutes, needing to use the restroom after a long drive...
Stayed 3 nights in Jan 2020
Response from VrboOwner on 2 Apr 2020
Hello April, Thank you for taking time out of your day to leave us feedback and a review. We are glad that you had a great time at summit Paradise. Also, that you were able to enjoy the cleanliness of the home and location of the home. We hope you were able to create amazing memories with your loved ones. We apologize for the inconvenience you faced during your stay. We understand many of our tenants come from far places, and allow all our guests to use the restrooms we have available here during check-in. However, we understand the situation and again apologize for the inconvenience. Kind Regards, Destination Big Bear
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful cabin in great neighborhood. Layout of cabin was perfect.

All was OK. Cabin internet did not work the whole time we were there causing much frustration for kids and adults. The router would not connect. We ended up using our phones as Hotspots which has increased our mobile bill for the month.
Stayed 2 nights in Jul 2022
Response from VrboOwner on 25 Aug 2022
Hello Elizabeth, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. It looks like our resolutions supervisor reached out and disused with you an appropriate solution for the inconvenience, during the stay. Destination Big Bear
Verified review

8/10 Good

Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication

Cute cozy cabin

This cabin felt like a home away from home in the mountains in Big Bear. There was 9 of us who stayed there with our dog. I loved the porches with places to sit and the big yard was great for our Great Dane to run around in. The kitchen had all the supplies like cookware and silverware we used to cook most meals during our stay. There was plenty of blankets to keep us warm. Although I stayed on the pullout couch and it was very springy and uncomfortable but thankfully there was enough blankets and bedding to pile up and provide enough cushion so I could sleep comfortably. We also couldn’t figure out which remote to use and how to work the TV… And then the only other problem my mom mentioned to me is that the outlets in the downstairs bathroom didn’t work so she had to use her blowdryer and flat iron in the bedroom. But overall the cabin was very homey and fit our big family well for the few days we were there. We enjoyed playing games around the dining room table and we could screencast our phones onto the TV so at least we could enjoy the TV that way. It was really nice to be able to walk to the slopes of snow summit instead of driving there like we normally do and having to deal with parking. We were able to fit 3 SUVs in the driveway. I’m grateful we found this place to stay.
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Renovar los utensilios de cocina, son pocos y muy viejos. Faltan cobijas
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, communication, location, listing accuracy

Hermosa cabaña!

La cabaña cumplió todas nuestras expectativas! Súper limpia, cómoda, las camas y almohadas excelentes, la ubicación magnífica! Me parece que faltan algunos sartenes pero todo lo demás estuvo perfecto!
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Weekend getaway

The property was spacious enough for us and our 2 dogs who traveled with us. Overall it was an okay stay. The house is extremely rustic which was great for that true cabin experience. Outdoors nothing had been properly stored in preparation for the snow. The backyard games weren’t touched because everything was buried in the snow. We also weren’t able to use the furniture on the side patio because the snow had not been removed and it had formed into ice. We attempted to remove it, but were not successful. I would recommend this place if you’re looking for a quick weekend getaway in the mountains in a quiet and calm neighborhood. The booking process was a bit stressful because vrbo has different information than the actual rental company. I was able to get the right check in, check out information from them.
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

Great location for family with kids. Easily walkable to snow summit.
Stayed 4 nights in Jan 2022
Response from VrboOwner on 28 Jan 2022
Thank you for your review, Laura. I'm so glad to hear that you enjoyed our location and found it easy to walk around! We hope to see you again. Regards, Destination Big Bear
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome place

I love the cabin, kids have so much fun
Stayed 2 nights in Nov 2021
Response from VrboOwner on 21 Dec 2021
Thank you for your review, Boris! I'm so glad to hear that you and your family enjoyed staying at our cabin. We hope to see you again soon! Regards, Destination Big Bear.
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Location, listing accuracy

Needs help

If yu want to ski at summit, this is perfect. We came in sept. And found it lacking. Noisy close neighbors. No screen doors downstairs for circulation. Inadequate lighting. Uncomfortable wood chairs. Back yard sparse. No sharp knife, only 1dishtowel. Very old dingy upholstered sofas and horrible bedspreads. It was clean and had fenced back yard. Appliances old and tired. Will not be back
Stayed 3 nights in Sep 2021
Response from VrboOwner on 24 May 2022
Hello Patti, thank you for your feedback. We are sorry to hear that the cabin did not meet your expectations and we would be happy to help you find a better suited property for your next visit! We take your feedback seriously and will take your improvements to heart.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent cabin. Hope to be back soon

Great experience - easy process
Stayed 5 nights in Jul 2021
Response from VrboOwner on 28 Jan 2022
Thank you for your review of our property, we're so glad to hear that you had a good experience! We hope to see you again soon. Regards, Destination Big Bear
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fun Family Getaway

Overall, for the price, we were happy with this property and we enjoyed our Big Bear vacation. The location of the cabin is nice. It's a quiet neighborhood, close to Snow Summit, close to the Village, and close to lots of eateries. Check in and check out were super easy, with no issues. The beds were comfortable. The fenced backyard was great for our dog. A few things to note: While the kitchen is stocked with lots of items (pots, pans, plates, utensils, etc.) there was no foil, saran wrap, ziplock bags, napkins, etc. When I inquired about this, I was told these items were not provided. Good to know for anyone considering booking this cabin, as other vrbo properties we've stayed at in the past have provided at least some of these items. Also, we traveled with two young boys. All of the items in the kitchen (like cups, bowls, plates) are made of heavy ceramic. Not a problem for adults, but for families traveling with young kids, just know there was no plasticware that you might consider more "kid safe." Other reviewers mentioned the weak water pressure and worn furniture - both of which we noticed as well, but neither was a major issue for us.
Stayed 3 nights in Jun 2021
Response from VrboOwner on 23 May 2022
Hello Jen, Thank you for taking the time to write us a review. We are so happy to hear that this property Summit Paradise was all you expected in a home and that you and your group got to enjoy their stay. We were able to get these issues addressed for the next guest. Come back soon, Destination Big Bear
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent experience!

As a Covid plan, we traveled to Big Bear Lake from NC to meet our Daughter, who lives in LA. The area is beautiful, laid back and yet, has everything a person could need for VACATION. We had a bit of a glitch with heat in our house, but the management team responded immediately and efficiently, enabling us to stay in our chosen house! It was overall, an excellent experience! We would visit again.
Stayed 7 nights in May 2021
Response from VrboOwner on 3 Feb 2022
We are so glad to hear you enjoyed your stay with us! We're sorry about the heat issue, but I'm happy to hear that our team was able to resolve it for you quickly. We hope to see you again soon. Regards, Destination Big Bear
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

The Perfect Location

Two blocks to the slopes! This cozy cabin was a very warm and welcoming place to return to after a long day of skiing. The fenced-in back yard was ideal for our dogs. The kitchen is small and by no means gourmet, but clean and the cubbords are full of all the necessities you might need to prepare most anything. The loft was a hit with our son and all the beds were comfortable. There are volumes of guest books that contain messages from previous guests, which really made us feel like the owners care and wanted to share the experiences of the folks who visit their home. Thank you for the wonderful accommodations.
Stayed 3 nights in Feb 2021
Response from VrboOwner on 15 Feb 2021
Hello Jim, Thank you for taking the time to write us a review. We are so happy to hear that this property Summit Paradise was all you expected in a home and that you and your group got to enjoy their stay. A fenced backyard adds charter to the cabin and it allows you to enjoy the snowfall without leaving your place. We keep in mind the much-needed items and equip our cabins. Sounds good you have enjoyed the amenities of the cabin. Hope to see you soon, Destination Big Bear :)
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Truly enjoyed this short stay, we felt as this our second home! love it

Beautiful, well kept, No water presure of the shower heads, we love it, will book again for the same location as we plan for a next vist, Great managment, Great house, Thank you.
Stayed 2 nights in Jan 2021
Response from VrboOwner on 31 Jan 2021
Hello Simon, Thank you for taking the time to write us a review. We are so happy to hear that this property Summit Paradise was all you expected in a home and that you and your group got to enjoy their stay. Having a home that is in a good location as well as being clean and cozy sounds like the perfect vacation! you also enjoyed our management service provided by our company. It is our goal here at Destination Big Bear to make your stay as best as possible. Come back soon, Destination Big Bear
Verified review

8/10 Good

Liked: Location, listing accuracy
Disliked: Check-in

Wedding Weekend

It was a quick weekend getaway for our sons wedding. Disappointed in the check in process-messaged the property management company before we left to see if we were able to check in early, and they told me that we would be able to check in at 1:00 pm. We arrived at 2:00pm and were told that there was maintenance being done on the cabin-the young man at the counter was less than helpful & we were not able to check in until after 3:00. The cabin was cute, cozy and had a beautiful fireplace, but the comforters on the beds were not clean and there were no blankets on the beds. Bedding definitely needs some care & updating. Also, there was no soap provided for showering (first time in 30+ years of renting)-had to shower with liquid hand soap after a long day of traveling.
Response from VrboOwner on 21 Feb 2021
Hello Chris, Thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. We really apologize for the inconvenience caused to you due to miscommunication. We have a checklist to complete before arrival. If these items were not completed before check-in time, we are unable to accommodate an early check-in. Sounds good you enjoyed the cabin with its amenities. Unfortunately due to the comfort of the beds being an individual personal preference, this is something that is difficult for us to match. We do our best to accommodate everyone and their preferences by purchasing natural, comfortable beds. We made a note of your feedback regarding updation of the cabin this will help us to improve our services for future reference. Inconvenience Highly Regretted. Kind Regards, Destination Big Bear

About the host

Hosted by Destination Big Bear

Host profile image

Languages:

English, Spanish

Premier Host

They consistently provide great experiences for their guests
Tell us how we can improve our siteShare feedback