8/10 Good
Alisa K.
15 May 2025
Priceless View
Leading up to our stay, communication with Ford was great. He was very responsive and helpful. He helped arrange a tequila tasting which the group loved. He also accommodated an early check in which was greatly appreciated! The pool and outdoor area is where we spent most of our time. The views are unbeatable! It was so nice to not only have meals prepared, but also not have to worry about cleaning up after eating - it truly felt like vacation. I only gave 4 stars for a few reasons. 1). We had requested a few meals with fish. They were spread out over 2 days. The first day we had tuna sashimi for lunch and it was delicious. The next day we asked for sashimi again, as well as ceviche for lunch and fish tacos for dinner. It was apparent that the fish was the same fish purchased in the days prior. It just smelled kind of fishy and definitely was not as fresh as it was the day before. I think by the time we had the fish tacos it had been 3 days since it was purchased. Not the end of the world but not exactly ideal. 2). We had walked in while one of the rooms was being cleaned, specifically the bed being made, and noticed that all of the pillows (not the decorative ones) were on the floor. Just not what you would expect when paying this kind of nightly rate. 3). The safe in one of the rooms did not work and in that same room some jewelry went missing. It's disappointing to have to write that because the staff seemed really wonderful.
Alisa K.
Stayed 4 nights in May 2025