8/10 Good
Ulrike M.
29 Dec 2024
Liked: Check-in, location
Good accommodation but equipment not up to standard
The property is generally great and we were comfortable as a party of five. However, the kitchen equipment was not up to standard. The frying pans were either dirty or the coating had come off. There was only one large saucepan, which is not sufficient for a property that houses up to 8 persons. We contacted the property manager via email and text but did not receive a response at first. We had to call another manger before we received a response. Eventually the property manager organised for additional equipment to be provided. The BBQ looked like it had not been used for a long time and we decided to cook the meat on the stove, having received new frying pans, as we didn't fancy spending our time to clean the BBQ. The area downstairs could do with some TLC. Also, one of the bikes had a flat tyre. The property manager organised for this to be fixed after we raised it, but it should have been checked before we arrived. On the positive side, the accommodation is comfortable, with plenty of space, inside and out. The master bedroom matrass was very comfy. The mattrass topper on the double is on the small side and doesn't cover all of the mattrass. The location is great as it's possible to walk to Sombrero Beach and to the supermarket, or use the bicycle. It was great not to have to rely on the car at all times.
Ulrike M.
Stayed 7 nights in Dec 2024
