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Bright Beachy, 6 mins to the Gulf, 2 Pools, Tennis + Free Attraction Tickets!

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Mermaids Rest Living Area
Mermaids' Rest Front of House View
Mermaids' Rest
Mermaids' Rest
Mermaids Rest Living Area

Reviews

9.4 out of 10
Exceptional
4 bedrooms3 bathroomsSleeps 10

Popular amenities

  • Shared communal pool
  • Onsite parking available
  • Kitchen
  • Washing machine
  • Air-conditioning
  • Barbecue grill

Explore the area

View in a map
Santa Rosa Beach, FL
  • Place, Seagrove Beach East
    ‪8 min walk‬
  • Place, Eastern Lake
    ‪11 min walk‬
  • Place, Seaside Beach
    ‪5 min drive‬
  • Airport, Fort Walton Beach, FL (VPS-Northwest Florida Regional)
    ‪65 min drive‬

Rooms & beds

4 bedrooms (sleeps 10)

Bedroom 1

1 Queen Bed

Bedroom 2

1 King Bed

Bedroom 3

1 King Bed

Bedroom 4

2 Single Bunk Beds

3 bathrooms

Bathroom 1

Bathtub or shower · Toilet

Bathroom 2

Bathtub or shower · Toilet

Bathroom 3

Bathtub or shower · Toilet

Spaces

Deck or patio
Kitchen
Balcony
Dining area

About this property

Bright Beachy, 6 mins to the Gulf, 2 Pools, Tennis + Free Attraction Tickets!

Mermaids' Rest is a sun-filled beach home centrally located along 30A in Seagrove Beach. Its neighborhood, Cassine Village, boasts some amazing amenities like 2 community pools, tennis courts, and wooded walking & nature trails.

The home also provides added convenience for beach days with umbrellas, beach chairs, a beach wagon, and beach towels available for guests to use during their stay. These items are located in the outside closet on the back porch for easy access.

The first floor of the home includes your main entertaining area, with the kitchen open to everything. There is a convenient bedroom on this floor as well - perfect for those who don't want to deal with stairs. The front porch is welcoming, rain or shine – plenty of room for some fresh air, rest, and relaxation.

On the 2nd floor you'll find the other 3 bedrooms. The bunkroom setup is perfect for the kids in your group! The oversized master suite has a sitting area and a private covered porch. A great spot to enjoy a morning cup of coffee before you head out on a beach day.

Outside you'll find a gas grill for your BBQ cravings. And there is an outdoor shower to rinse off after your days at the beach.

Sleeping Arrangements:
1st Floor, Bedroom 1: Queen bed, TV. Private access to shared hallway bathroom.
-
2nd Floor, Bedroom 2: King bed, TV.
(Queen bed is currently picture, new photos coming soon!)
2nd Floor, Bedroom 3: 2 sets of twin-over-twin bunk beds, TV. Private bathroom with tub/shower combo.
2nd Floor, Bedroom 4: King bed, TV, private balcony. Private bathroom with tub/shower combo.

Beach Access:
Head west out of the neighborhood to Sweet Bay. Go south (left) on Robert Ellis and take this across 30A where it ends at your access, One Seagrove Place.
Distance: .3 miles | Time: 6 minutes walking

Cassine Gardens:
Cassine Gardens is a charming neighborhood in a natural setting. This property located in the heart of beautiful Seagrove Beach features on-site tennis courts, your choice of 2 pools, a nature trail through a native cypress forest, and a pond. Take a 5-minute walk along the bricked sidewalks to the pristine sands of the Emerald Coast. The kids can explore the nature trail or fish from the bridge over the community pond. And, they can enjoy their bikes along the quiet streets or the family can pedal to Seaside. There are 26 miles of trails along 30A. You’re only a short walk for a pizza at Brozinni Pizzeria or your favorite pasta dish at Angelina’s. Make reservations at Café Thirty-A for an upscale dining experience, or bike to Goatfeather’s Seafood for the catch of the day.

Your stay at Mermaids' Rest comes with Xplorie’s best activities! Tee off at Emerald Bay or Regatta Bay, zip through Baytowne Adventure Zone, and sail on the Sea Blaster Dolphin Cruise. Enjoy Big Kahuna’s Water Park, Black Light Mini Golf, and scenic bike rides with complimentary rentals. Explore 30A with ease and adventure!


* Saturday to Saturday rental.
* Parking for 3 cars
* Sorry no pets allowed

A Benchmark welcome bag and initial starter kit of amenities are provided for all guests. For the kitchen this includes: 1 roll of paper towels, 1 dish sponge, 1 dish soap, 2 dishwasher pods, and 1 liner for each trashcan. For each bathroom it includes: 1 roll of toilet paper, 1 set of soap/body wash/shampoo/conditioner/lotion. For towels you will receive: 1 body towel/1 washcloth per guest and 2 hand towels per bathroom, plus 2 washing machine pods.
Our prices include all fees. No hidden fees.

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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Property # 1869282vb
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock

About the area

Santa Rosa Beach

Located in Seagrove Beach, a neighbourhood in Santa Rosa Beach, this holiday home is near theme parks and near the beach. The area's natural beauty can be seen at Grayton Beach State Park and Seaside Beach. Sundog Books and Eden Gardens State Park are also worth visiting. Spend some time exploring the area's activities, including winery tours.
Map
Santa Rosa Beach, FL

What's nearby

  • Seagrove Beach East - 8 min walk - 0.7 km
  • Eastern Lake - 11 min walk - 1.0 km
  • Seaside Beach - 5 min drive - 3.5 km
  • Alys Beach - 9 min drive - 8.0 km
  • Rosemary Beach - 12 min drive - 11.1 km

Getting around

  • Panama City, FL (ECP-Northwest Florida Beaches Intl.) - 40 min drive

Restaurants

  • ‪The Perfect Pig - ‬5 min walk
  • ‪Bud & Alley's Waterfront Restaurant & Bar - ‬6 min drive
  • ‪Old Florida Fish House - ‬3 min drive
  • ‪Steamboat Grill - ‬18 min walk
  • ‪Seagrove Village Market Cafe - ‬5 min drive

Frequently asked questions

Is Bright Beachy, 6 mins to the Gulf, 2 Pools, Tennis + Free Attraction Tickets! pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bright Beachy, 6 mins to the Gulf, 2 Pools, Tennis + Free Attraction Tickets!?

On-site parking is available at the property.

What time is check-in at Bright Beachy, 6 mins to the Gulf, 2 Pools, Tennis + Free Attraction Tickets!?

Check-in begins at 4:00 PM.

What time is check-out at Bright Beachy, 6 mins to the Gulf, 2 Pools, Tennis + Free Attraction Tickets!?

Checkout is at 10:00 AM.

Where is Bright Beachy, 6 mins to the Gulf, 2 Pools, Tennis + Free Attraction Tickets! located?

Located in Seagrove Beach, this holiday home is 0.4 mi (0.6 km) from Seagrove Beach East and 2 mi (3.2 km) from Seaside Beach. Eastern Lake and Seagrove Beach West are also within 2 miles (3 km).

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 29 out of 41 reviews
Rating 8 - Good. 11 out of 41 reviews
Rating 6 - Okay. 1 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

9.0/10

Cleanliness

10/10

Check-in

10/10

Communication

10/10

Location

10/10

Listing accuracy

Reviews

From a partner site

10/10 Excellent

A guest from , A.

Fantastic time with family!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was a MUCH needed vacation with family!! My father in law had just passed away about a month prior so taking some time to reconnect with family & decompress from work in such a beautiful place was just what we all needed!
Response from VrboOwner on 1 Aug 2025
Thank you for sharing such a heartfelt review. We are honored that our property could provide a peaceful and beautiful setting for you and your family during this important time. It means a lot to know you were able to reconnect and decompress together. We hope to welcome you back whenever you need another restful getaway. Regards, Benchmark Management
From a partner site

8/10 Good

Ruth A.

Family Time

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was great and a great location The beach situation is not great. There was no place for a big family to sit at the beach. The public beach is very small.
Response from VrboOwner on 28 May 2025
Thank you for taking the time to leave a review. We are so glad to hear that you enjoyed the house and its location as it is always wonderful to know our guests felt comfortable and had a great home base for their vacation. We do understand your concern about the beach access. The public beach areas along this stretch can get crowded, especially during peak seasons, and we know that can be challenging for larger families looking to spread out and relax together. While beach access is ultimately managed by the county, we are always happy to provide guidance on the best times and nearby spots to make the most of your beach days. We truly appreciate your feedback and hope to have the opportunity to welcome you back in the future! Warm regards, Benchmark Management
From a partner site

10/10 Excellent

Teresa B.

Good

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Good
Response from VrboOwner on 23 Nov 2023
Teresa, Thank you for your positive feedback! We're delighted you had a good experience and hope to welcome you again soon. Sincerely, Benchmark Management!
Verified

10/10 Excellent

Sharon F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Celebrating Graduating Seniors

Weather was a challenge but we shopped in stead of sitting on the beach. 2 issues resolved very quickly. Mermaids Rest was a great location,
Stayed 7 nights in Apr 2023
Response from VrboOwner on 19 Jul 2023
Sharon, We are so glad you had a wonderful vacation! We strive for our guests to have a relaxing and memorable stay, and we are truly sorry to hear you had any issues. We always aim to address guests concerns as quickly as possible so, it's great to hear we reached that expectation! We hope you consider booking with us again as we would be glad to have you! Sincerely, Benchmark Management.
From a partner site

10/10 Excellent

Wayne N.

Quiet and comfortable

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Third year in a row at the Mermaid's Rest. A beautiful and quiet neighborhood with easy access to beach. So much to do along 30 A.
Response from VrboOwner on 19 Sept 2024
Rebecca, thank you for your wonderful review and for choosing Mermaid's Rest for the third year in a row! We are thrilled that you continue to enjoy the peaceful neighborhood and the easy beach access. There is indeed so much to do along 30A, and we are glad that our location provides a great base for your adventures. We look forward to welcoming you back for another stay! Sincerely, Benchmark Management
From a partner site

10/10 Excellent

Mary T.

A very relaxing week

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A lovely place for families of all ages. If the beach is too crowded, and the one within walking distance usually is, the pools were not, so you could choose where you wanted to be. The location is within walking distance of great restaurants and a bit of shopping.
Response from VrboOwner on 11 Dec 2023
Thanks for staying with us at this property and for providing us with this feedback. It is always our aim to ensure our guests have a lovely vacation experience with us and we are happy that you could pick between the pool and beach access! This property is indeed conveniently located, due to the proximity to the restaurants and shops as mentioned in your review. It's neighborhood, Cassine Village, boasts some amazing amenities like 2 community pools, tennis courts, and wooded walking & nature trails. We hope we can welcome you again soon for another lovely vacation experience. Regards, Benchmark Management
From a partner site

10/10 Excellent

Wayne N.

Quiet and comfortable

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Second time for us. One-week last year and two weeks this year. We love the everything 30 A area has to offer. The owners obviously take care of this property. Benchmark was on top of their game as well
Response from VrboOwner on 29 Jul 2023
Hello, Thank you for taking the time to leave us a review. We are so happy to hear that this location worked out well for you and your family. It was a pleasure to host you and we look forward to hosting you again soon. Guest Relations
From a partner site

10/10 Excellent

Ryan T.

Perfect Home Away From Home

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have stayed at this house 2 years in a row. Absolutely loved it. I have 3 kids and this place fits us perfectly and has everything. Couldn’t ask for a nicer place in a perfect location so close to the beach. My family and I loved it and will definitely stay again here. Benchmark is the best property management team out there and are always helpful and willing to go out of their way.
Response from VrboOwner on 30 May 2024
Hello Ryan, thanks for being a repeat customer/guest at this property. We are delighted to hear that you loved it and that everything was perfect for you. We also thank you for your positive remarks regarding our customer service as we always try our very best to assist guests before, during as well as after their stay with us. We want to thank you again for choosing to stay with us and we do hope we can welcome you again soon for another lovely vacation experience. Regards Benchmark Management
From a partner site

10/10 Excellent

Rachel K.

Already looking forward to next year

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Lovely home for a week away. This was my family’s second time staying here. Everything was great except there were a few things (water bottle, empty bag of chips in a bedroom closet) that didn’t get cleaned up from the previous renters. There was also a cabinet in the kitchen that wouldn’t stay closed.
Response from VrboOwner on 28 Sept 2023
Rachel, Thank you for reviewing your recent stay with us at Benchmark Management! We are thrilled to hear you had a lovely trip but want to apologize for the items left in the property by the previous guest. We will pass your comments along to the property parties to ensure a deeper clean is provided ahead of future guest arrivals. We will also inform our maintenance team of the issue with the cabinet in the kitchen. We hope you consider staying with us again at Benchmark Management, we would love the opportunity to host you again. Sincerely, Benchmark Management.
From a partner site

10/10 Excellent

Rachel T.

Great Location

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was our second year in a row booking Mermaids Rest. Positives, great location, great house with lots of room and bathrooms. Only issue we had was the floors downstairs are so dirty your feet turn black, but I honestly think this is a battle at any beach house. With the battle of sand on the tile floors it’s almost impossible. They did have a well stocked kitchen and a grill. The neighborhood was super friendly as well. Parking is super easy, enough for 3 good sized vehicles. I would definitely rent the property again.
Response from VrboOwner on 23 Oct 2023
Hi there, thanks for staying with us at Mermaid's Rest! We are happy to hear that you found the location and house great! We do apologize for letting you down in the area of cleanliness. We have taken your cleaning remarks into account and passed them on to the relevant parties to ensure that this will not be an issue for future stays with us! We want to thank you again for choosing to stay with us! We hope we can welcome you again soon! Regards, Benchmark Management
From a partner site

8/10 Good

Victoria E.

We loved Cassine Gardens!

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed at Mermaid’s Rest for two weeks and absolutely loved the neighborhood. It was quaint and quiet, perfect for our family and in a great location. We biked all of 30A from here, and spent a lot of time in Seaside! We loved that the owners left a binder of all local recommendations and a guide of the area. The house was spacious with a good layout and equipped with everything we needed. We were able to walk or quickly bike to the beach!The downfall was the cleanliness of the house. It did not appeared properly cleaned at all. Our feet were black within an hour of entering the house and walking around. It felt there was a layer of grime on everything. There was a ton of very visible dust under the beds, there was hair in the showers and mold in the toilets. It took my husband 45 minutes to clean the grill before using. I ended up spending a day doing a full clean of the house before we were able to settle in.Aside from that, we had an Incredibly memorable trip and would definitely rent in Cassine Gardens again!
From a partner site

10/10 Excellent

A guest from Frisco, TX

Fun time!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cassine Village is a beautiful quiet neighborhood. We stayed with another family, so the two rooms with king sized beds was nice. The walk to the beach was easy for 5 kids between the ages of 2-8. (We had our stroller wagon for the littlest). The house had everything we needed for a great beach trip. The kids loved the bunk room and the beds were comfortable. We skipped the beach one day and used the neighborhood pool, which was nice and clean. We cooked and prepped all but one meal, and had everything we needed in the kitchen. The pots must have been changed since the last review, because they were in good shape (only one had a lot of leaves scratches in the non-stick surface. We did bring our own knife, so I don’t know how sharp those were. Some rentals we have stayed in with previous companies have had basic spices left by previous renters, but there are none, so be sure to bring your own or add it to your grocery list. The outdoor shower had warm water, making it easier for the toddlers to get cleaned up after the beach. And it was nice having a beach chairs and some toys available to use with a wagon to load it all in!The washer and dryer were good enough. You just may need to run the dryer twice to make sure everything is all the way dry.
Response from VrboOwner on 23 Oct 2024
Thank you for your thoughtful review! We are glad to hear that you and your family enjoyed your stay at Mermaids' Rest. It is wonderful that the king-sized beds and the bunk room worked well for your group and that the easy walk to the beach was convenient for the kids. We appreciate your feedback regarding the kitchen supplies, and we are pleased that the pots were in good shape. We always encourage guests to bring their own spices, as you mentioned, to enhance their cooking experience. It is great to know that you made use of the outdoor shower and enjoyed the beach chairs and toys. We hope to welcome you back for another memorable beach trip in the future! Sincerely, Benchmark Management
From a partner site

8/10 Good

Mary ellen S.

Mermaids’ Rest

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Mermaids’ Rest is in a great location. We love this area of Seagrove and this was our second time staying in Cassine Village. It is about an 8 minute walk to the beach access and is in a very quiet area, close to community pool and tennis courts. We had air conditioning problems throughout our whole stay. We had to contact benchmark multiple times about the issue and the temperature stayed 75 even after the unit was supposedly fixed. The air conditioner can’t manually be changed to below 72 degrees even if it would have worked our average temperature was 75 and one day went up to 85. The freezer also didn’t make ice at first and the fridge wasn’t cooling well until a few days into the trip. The house is as pictured and most of the house was clean except the floors were very dirty. Our feet were black within minutes of taking our shoes off. The downstairs mattress also needs to be replaced, it sags very bad in the middle. One last issue we had was with the TVs, they weren’t working and benchmark had to come out and reset them. Overall we had a great trip, but there were a few inconveniences throughout the week, especially the air conditioner.
From a partner site

8/10 Good

Mandy M.

Beautiful home tucked in a quiet neighborhood.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The setup of the house is great. Loved that it was only two story, instead of three like we usually end up with for 4+ bedrooms. Love there was a bedroom on the first floor, but it’s a bit tight. Wish my parents could have had a king, but there was not enough room. Wonderful to have a shower out back, and you guys did great stocking up the Beach equipment. That was a nice surprise! Lots of chairs, boogie boards, and sand toys. We brought our own, but just so the next guest sees this. They have them. Great three bedrooms upstairs. The bathrooms need an update, and I do agree with previous guests, the cleaning wasn’t great when we got there. (Mostly the floors were still pretty dirty, I know sand is hard to get up, but our feet were really dirty day one). We had a broken coffee maker, but the management company was extremely responsive, and we had a new one within a few hours. Thank you! Pots and pans are rough, they need to be replaced when you can. The neighborhood was so peaceful and quaint. We loved sitting out on the porch in the evenings. Walk to the beach was a bit longer than we thought, BUT the beach access stairs were the BEST we ever have had down here! Only 17 steps!!! We counted because my mom just had her knee replaced this year, totally thought she’d have to skip the beach, but she was able to get down there! A bit crowded, condo right there at beach access, but pool was great. Very friendly people. Overall great trip. Thank you for sharing your home!
Response from VrboOwner on 23 Oct 2024
Thank you for your detailed review. We are pleased to hear that you appreciated the layout of the house, especially having a bedroom on the first floor. We understand that space can be tight in certain areas, and we appreciate your feedback about the bed size. We are glad you enjoyed the outdoor shower and the beach equipment. Although we do not typically provide beach gear, it is wonderful that you found plenty of items to use during your stay. We apologize for the condition of the floors upon your arrival and appreciate your understanding about the challenges of cleaning sand. We will address this with our cleaning team to ensure better results in the future. It is also helpful to know about the pots and pans, and we will look into replacing them as soon as possible. We are happy to hear that the coffee maker was replaced promptly, and that the management team was responsive to your needs. Thank you for sharing your experience about the peaceful neighborhood and the accessibility of the beach stairs. We are especially thrilled that your mother was able to enjoy the beach after her knee surgery. We are grateful for your kind words about your overall trip and thank you for choosing our home for your stay. Sincerely, Benchmark Management
From a partner site

8/10 Good

Mary ellen S.

Mermaids’ Rest

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Mermaids’ Rest is in a great location. We love this area of Seagrove and this was our second time staying in Cassine Village. It is about an 8 minute walk to the beach access and is in a very quiet area, close to community pool and tennis courts. We had air conditioning problems throughout our whole stay. We had to contact benchmark multiple times about the issue and the temperature stayed 75 even after the unit was supposedly fixed. The air conditioner can’t manually be changed to below 72 degrees even if it would have worked our average temperature was 75 and one day went up to 85. The freezer also didn’t make ice at first and the fridge wasn’t cooling well until a few days into the trip. The house is as pictured and most of the house was clean except the floors were very dirty. Our feet were black within minutes of taking our shoes off. The downstairs mattress also needs to be replaced, it sags very bad in the middle. One last issue we had was with the TVs, they weren’t working and benchmark had to come out and reset them. Overall we had a great trip, but there were a few inconveniences throughout the week, especially the air conditioner.
Response from VrboOwner on 14 Dec 2023
Hi there, thanks for staying with us at this property. We are so happy that you found the location great and that you loved the proximity of the beach access, community pool and tennis court. We do apologize for the inconvenience with the AC unit. We thank you for quickly reporting this issue during the stay as this gave us the chance to try to make the necessary repairs while you were here. We have also made the necessary checks with the refigerator and the televisions we can happily report that neither the AC, televisions nor the refrigerator should be issues for future stays with us. Your comments regarding the mattress have also been taken into account! We have also passed along your cleaning remarks to the proper team! We do apologize for the inconvenience this caused during the stay. We are happy that you had a great trip despite the aforementioned issues. We truly hope we can welcome you again soon for a much better vacation experience. Regards Benchmark Management
From a partner site

8/10 Good

Victoria E.

We loved Cassine Gardens!

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed at Mermaid’s Rest for two weeks and absolutely loved the neighborhood. It was quaint and quiet, perfect for our family and in a great location. We biked all of 30A from here, and spent a lot of time in Seaside! We loved that the owners left a binder of all local recommendations and a guide of the area. The house was spacious with a good layout and equipped with everything we needed. We were able to walk or quickly bike to the beach!The downfall was the cleanliness of the house. It did not appeared properly cleaned at all. Our feet were black within an hour of entering the house and walking around. It felt there was a layer of grime on everything. There was a ton of very visible dust under the beds, there was hair in the showers and mold in the toilets. It took my husband 45 minutes to clean the grill before using. I ended up spending a day doing a full clean of the house before we were able to settle in.Aside from that, we had an Incredibly memorable trip and would definitely rent in Cassine Gardens again!
Response from VrboOwner on 6 Dec 2023
Hi there, thanks for staying with us at this property and providing this feedback. We are so happy to hear that the unit and neighborhood were both perfect for your family. We are also pleased to hear that you were happy with the beach access as well as the binder with recommendations and guide of the area. On the other hand, we do apologize for letting you down in the area of cleanliness. We do our best to maintain these properties, but we do falter from time to time, as such feedback like yours is extremely helpful as it will help us to fix what is unsatisfactory with the unit. Please note that we are always here to assist as such if the matter was reported to us during the stay we would have happily sent back out housekeeping team to the unit. We are truly sorry to hear that you had to spend a day out of your vacation to clean. We have taken your cleaning remarks into account and we will definitely pass them on to the relevant authorities to ensure that this will not be an issue for future stays with us. We want to thank you again for choosing to stay with us. We hope we can welcome you again soon for a much better vacation experience which we know we can provide. Regards Benchmark Management
From a partner site

10/10 Excellent

Mary T.

A very relaxing week

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A lovely place for families of all ages. If the beach is too crowded, and the one within walking distance usually is, the pools were not, so you could choose where you wanted to be. The location is within walking distance of great restaurants and a bit of shopping.
From a partner site

10/10 Excellent

Wayne N.

Quiet and comfortable

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Second time for us. One-week last year and two weeks this year. We love the everything 30 A area has to offer. The owners obviously take care of this property. Benchmark was on top of their game as well
From a partner site

6/10 Okay

James S.

Mermaid's Rest

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Downstairs mattress needs to be replaced asap.
Response from VrboOwner on 19 Jul 2023
James, Thank you for sharing your feedback on this unit with us! It is our pleasure to have served you. We are terribly sorry to hear that the mattress was not comfortable for you. Finding the perfect mattress for a vacation rental can be tough because everyone has different preferences. Please know that guest satisfaction means a lot to us, and your feedback will help us improve the quality of service provided to all our valued guests. We are committed to delivering the exceptional stay we know we can. We hope to see you again soon!
From a partner site

10/10 Excellent

Wendy N.

Mermaid's Rest is always the best

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We did have a couple of maintenance issues before we arrived- and I am so happy to say they were all resolved before we ever checked in. It was all smooth sailing after that. The house is so charming & conveniently located to so much, yet the neighborhood has the perfect small town feel & was always so quiet.
Response from VrboOwner on 19 Jul 2023
Thank you for taking the time to leave us a review. We appreciate your feedback as guest satisfaction is our number one priority. We are thrilled to hear that we were able to resolve any issues before you checked into the unit. We are glad to hear that you and your family enjoyed their stay and we look forward to welcoming you and your family back soon. Benchmark Management
From a partner site

10/10 Excellent

Rachel K.

just lovely

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is the kind of place that deserves the best review, but also you kind of just want to keep the secret.
Response from VrboOwner on 19 Jul 2023
Rachel, It was a pleasure having you stay with us at Benchmark Management! We truly strive to provide the very best for our guest when they book with us at Benchmark Management and are thrilled to hear you had a lovely time. We hope you consider Benchmark Management for all your future trips to the beach; we would be honored to host you again! Sincerely, Benchmark Management
From a partner site

8/10 Good

Lori W.

Lovely home that needs TLC

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Lovely home in a lovely community & convenient location. Home needs some TLC, though. Floors were extremely dirty (black dirt; not sand). Dishwasher smelled horrible when we opened it to load a few dishes so we could run it as we departed. Toilets had a lot of black crud up under the rim. Various minor repairs need to be made. We did not let any of these issues deter us from enjoying our stay, but this lovely home definitely needs a deep cleaning & better overall maintenance. I would recommend this property to a friend b/c it’s such a nice home in a great location—BUT ONLY IF this home first receives some TLC.
Response from VrboOwner on 19 Jul 2023
Lori, Thank you for taking the time to share your review. This home is located in the lovely Cassine Village of Seagrove, central to all areas of 30A! We appreciate you sharing some of your issues during your stay, offering us the chance to rectify what we were able to. We will share these further concerns with the proper departments to be sure we get this home back into its 5-star potential! We hope to have you back for the chance to offer you all with a better beach vacation that meets all expectations. Sincerely, Benchmark Management
From a partner site

10/10 Excellent

Ruth A.

Family vacation

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Second time at mermaid’s rest. We love this house. Perfect size for our family and a great location.
Response from VrboOwner on 19 Jul 2023
Hi Ruth, Just wanted to let you know how much your review means to us at Benchmark. Thank you for choosing our property a second time around! We're grateful that this was perfect for your family, and we're happy to welcome you back for as many stays! Sincerely, Benchmark Management.
From a partner site

8/10 Good

Wayne N.

Relaxing time.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great house in a great location.
Response from VrboOwner on 19 Jul 2023
Rebecca, We are thrilled to hear you enjoyed our property and its location! We strive to provide our guest with the perfect spot for their trip to the beach. We hope you choose to stay with us again at Benchmark Management, we would be glad to have you! Thank you, Benchmark Management.
From a partner site

10/10 Excellent

Ruth A.

Sea grove 2021

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We very much enjoyed our annual sister trip. First time to mermaids rest. The house was perfect and we lived every room.
Response from VrboOwner on 19 Jul 2023
Ruth, Thank you so much for your review regarding your recent stay with us at Mermaids’ Rest! We’re so happy to hear we could provide you and your loved ones a great property to make memories in! We were so honored to have you as our guest, and we truly humbled by your kind words. We work hard each day to provide our guests with the best vacation experience possible. We look forward to hosting you and your loved ones again! Benchmark Management

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