Genteel Home Reina Sofia II

Photo gallery for Genteel Home Reina Sofia II

A modern living room with a sofa, coffee table, armchair, and TV.
A modern living room with a sofa, coffee table, TV, and dining area with chairs.
A modern kitchen with white cabinets, a dishwasher, an oven, and a sink.
A modern living room with a sofa, coffee table, and a dining area with chairs and a table.
A modern bedroom with a large bed, a window with curtains, and a geometric-patterned wall.

Reviews

9.6 out of 10
Exceptional

Highlights

  • Made for relaxation
    Top-rated for comfort — guests feel right at home here.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Close to El Retiro Park

Popular amenities

  • Air-conditioning
  • Refrigerator
  • Internet
  • Washing machine
  • Non-smoking
  • Microwave

Explore the area

View in a map
Madrid, Community of Madrid
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪3 min walk‬
  • Place, Paseo del Prado
    ‪5 min walk‬
  • Place, El Retiro Park
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Rooms & beds

3 bedrooms (sleeps 6)

Bedroom 1

2 Single Beds

Bedroom 2

2 Single Beds

Bedroom 3

1 Double Bed

2 bathrooms, 1 half bathroom

Bathroom 1

Toilet · Shower only

Bathroom 2

Toilet

Bathroom 3

Toilet · Shower only

Spaces

Kitchen

Add dates for prices

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About the area

Madrid

Arganzuela, a neighbourhood in Madrid, is home to this apartment. Plaza de Cibeles and Puerta de Alcalá are notable landmarks, and travellers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Bernabéu Stadium.
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Map
Madrid, Community of Madrid

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 3 min walk - 0.3 km
  • Plaza del Emperador Carlos V - 3 min walk - 0.3 km
  • Paseo del Prado - 5 min walk - 0.5 km
  • El Retiro Park - 10 min walk - 0.8 km
  • National Prado Museum - 11 min walk - 1.0 km

Getting around

  • Madrid (XOC-Atocha Train Station) - 3 min walk
  • Palos de la Frontera Station - 3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive

Restaurants

  • ‪Sessions - ‬5 min walk
  • ‪RT60 - ‬5 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Bar Asturias - ‬3 min walk
  • ‪Nubel - ‬5 min walk

Frequently asked questions

Is Genteel Home Reina Sofia II pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Genteel Home Reina Sofia II?

As of 1 Nov 2026, prices found for a 1-night stay for 2 adults at Genteel Home Reina Sofia II on 5 Feb 2027 start from £1,623, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Genteel Home Reina Sofia II?

Check-in begins at 3:00 PM.

What time is check-out at Genteel Home Reina Sofia II?

Checkout is at 11:00 AM.

Where is Genteel Home Reina Sofia II located?

Located in Arganzuela, this apartment building is within a 10-minute walk of Museo Nacional Centro de Arte Reina Sofía and El Retiro Park. National Prado Museum and Puerta del Sol are also within 1 mile (2 km). Palos de la Frontera Station and Madrid (XOC-Atocha Train Station) are within a 5-minute walk.

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 40 out of 50 reviews
Rating 8 - Good. 6 out of 50 reviews
Rating 6 - Okay. 4 out of 50 reviews
Rating 4 - Poor. 0 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

9.2/10

Cleanliness

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.8/10

Check-in

9.8/10

Communication

9.8/10

Location

9.6/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
What a perfect apartment for our group, restaurants a plenty, walking distance to everything. Clean loved that it was serviced half way through our stay
Stayed 6 nights in Sep 2026
Response from VrboOwner on 10 Oct 2026
Dear Sue, Thank you for your wonderful review! We are delighted that the apartment was perfect for your group and that you enjoyed its convenient location, cleanliness, and mid-stay cleaning service. We would be pleased to welcome you back soon! Kind regards, Quality department.
Verified review

6/10 Okay

Liked: Check-in, communication
Disliked: Listing accuracy
Overall, our stay was ok. While the apartment is located in a decent area, it’s pretty dated. The furniture was worn and the conditions of the unit could use an upgrade. The pictures on the website no longer align with what you get when you arrive.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family vacation

The apartment fulfilled our needs perfectly. The neighborhood was great.
Stayed 8 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice place

Nice place located a short walk from the train station. It worked out well for our trip.
Stayed 3 nights in Jun 2023
Response from VrboOwner on 1 Aug 2023
Dear Thomas. Thank you for your kind review! We're glad to hear that our place was convenient for your trip. Kind regards. Jose L.H. Campos Quality Department Manager
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great apartment

5 women stayed here and it was great! Loved the location. Easy to catch a cab and nice coffee/bakery downstairs. Would stay here again!
Stayed 4 nights in May 2023
Response from VrboOwner on 1 Aug 2023
Dear Amanda, Thank you for your positive review. We're thrilled that you and your group enjoyed your stay in our apartment. We appreciate your feedback and look forward to hosting you again in the future. Kind regards. Jose L.H. Campos Quality Department Manager
Archival

10/10 Excellent

Great apt. Comfortable beds. Great location with restaurants, groceries all around.

Perfect place for the five of us. Steps to the train station. Plenty to do and eat in the area and easy to get to the heart of the city. Very close to park as well.
Stayed 3 nights in Jul 2017
Response from VrboOwner on 1 Aug 2023
Dear David, thank you very much for taking the time to write a review, I'm glad to read it, we'll be pleased to host you again at any other occasion!
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent for a short stay

Perfect location, great communication with property manager and a few minor problems resolved quickly. Highly recommended.
Stayed 4 nights in Jul 2022
Response from VrboOwner on 1 Aug 2023
Dear Simon, thank you very much for sharing your review regarding your stay in our apartment. We appreciate your positive comments about our location and the service your received during the stay. We always do our best to offer a caring and personalized service giving all the possible solutions to make sure our guests fully enjoy their stay. Thank you for appreciating our efforts. We hope that we will have the opportunity to welcome you back in the future. Aija T. Quality Department
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice Stay

Everything went smooth. Place is centric and person in charge was very helpful.
Stayed 4 nights in May 2023
Response from VrboOwner on 1 Aug 2023
Dear Dairon, We would like to extend our deepest gratitude for choosing our apartment as your home away from home. Your decision to stay with us is truly appreciated, and we hope that your experience was both comfortable and memorable. It would be an absolute pleasure to have the opportunity to host you once more in the future. Rest assured, we will continue to uphold our commitment to exceptional service to ensure your next stay is even better.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

The Traveling Ancianos

We were four guys over 70 traveling to Madrid to see the sights and enjoy the food. The apartment was perfect for us—plenty of bedrooms and bathrooms, convenient to groceries and restaurants, and close to metro and bus stops.
Stayed 7 nights in Dec 2024
Response from VrboOwner on 28 Jan 2025
Dear Charles, your positive review has truly brightened our day and reaffirms our dedication to exceptional service. Your satisfaction is our ultimate goal, and we're grateful for your kind words. If your travels lead you back our way, we'd be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great apartment close to everything! Roomy for 6 but cozy and in a great neighborhood. Easy to walk to Prado, Royal Palace, and other great areas of town but there is a metro stop 1 block away. Also but cabs available right out front constantly. Grocery store a block away was handy. Easy check in and check out and great communication with host. Assisted with transport to and from airport. One in our group got sick during our stay and the host provided info about medical treatment. A doctor showed up at the apartment within 45 minutes after we called. As Americans, we were floored! Would definitely recommend!!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Well Located Flat Close to Atocha Train Statiom

Our family really loved the location of this flat which was right next to the Atocha Train Station. We found it to be within walking distance of many attractions in a neighborhood that had tons of restaurants and pier markets. AC worked very well which came in handy as it was hot!
Stayed 3 nights in Apr 2023
Response from VrboOwner on 1 Aug 2023
Dear Martin, We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon. Jose L.H. Campos Quality Department Manager
Verified review

6/10 Okay

Liked: Property conditions & facilities, communication
Close to the station. Small lift to get upto the 5th floor. Communication with host was good
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful view and great location!

This lovely apartment fit our family of 7 with plenty of comfortable space! It was minutes from the Atocha train station and the Metro with lovely "Las Delicias" restaurant across the street. They were accommodating giving us an extra hour so that we could fit in our Royal Palace Tour that had to be rescheduled due to official business at the Palace. We loved being in the heart of Madrid!
Stayed 3 nights in Jun 2023
Response from VrboOwner on 1 Aug 2023
Dear Scott, We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We're eagerly anticipating your next visit. Jose L.H. Campos Quality Department Manager
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
My family and I (four total) absolutely loved this apartment and were pleased to be greeted upon arrival by Angelique as she helped us with our bags and gave us a tour around the apartment. It was open, clean, bright, spacious and in a perfect location that was very close to some many of Madrid's main attractions and tourist spots. The property was quiet, despite being in a relatively busy area. Hospitality was amazing throughout our trip, with the company even assisting us with transportation from the airport to the apartment and back to the airport when our trip was over. The rooms were comfortable, the kitchen was well stocked (the only thing we wished we had was instructions on how to use the espresso machine, but thank God for YouTube :) ) and we loved having so many bathrooms. We will be back to Madrid and when we do, I'd love to stay here again!
Stayed 7 nights in Nov 2025
Response from VrboOwner on 27 Dec 2025
Dear Rachael, Thank you very much for sharing your experience. We are pleased to know that you and your family enjoyed your stay and the apartment. Regarding the instructions, please note that we are always available to assist you with any questions that may arise; nonetheless, we are glad to know that you were ultimately able to use the machine without any difficulty. We would be delighted to welcome you back again in the future. Kind regards.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful city getaway

We really enjoyed staying in this apartment. It was super well located for the tourist areas of the city. We walked nearly everywhere and had easy access to the metro or ride shares when we wanted. The rooms were reasonably sized, the communication with the property owners was terrific and we had everything that we needed with good amount of privacy for our adult kiddo. Worth noting that of the 3 bedrooms, only the smallest has a true double bed - other rooms had two singles pushed together. All in all, extremely central, comfortable, and clean and we'd stay again in a heartbeat.
Stayed 7 nights in Dec 2024
Response from VrboOwner on 27 Jan 2025
Dear Lori, thank you for sharing your review. We are glad to hear that you enjoyed the apartment's location, which allowed easy access to the city's tourist areas, as well as the comfort, cleanliness, and privacy the space provided. Thank you again for your valuable feedback, and we would be delighted to host you again in the future. Quality Department
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very close to Atocha train station

We selected this property because it was very close and easy to walk to/from the Atocha train station. It is about a 15-20 minute walk to the plazas or other notable places to see or eat. The apartment is located in the top floor (5th floor) and there is a small elevator as well as staircase. We appreciated that this apartment had room for everyone to have privacy or spend time together.
Stayed 4 nights in Dec 2022
Response from VrboOwner on 1 Aug 2023
Dear Craig, we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again. Jose L.H. Campos Quality Department Manager
Verified review

8/10 Good

Roomy with a Good Location

We rented this condo for 6 family members plus a 7 month old and it was certainly roomy enough. Having 3 bathrooms was very convenient and the living dining room was large enough to accommodate all of us at the same time. The location was central to the sites, metro & train station as well as shopping (food & clothing) and parks. The condo is well stocked with dishes & towels and the black out blinds are amazing and though you are on a busy street you do not hear the noise in the condo. However the place is completely devoid of any cooking spices, oils, salt, pepper etc. It would be nice if the items purchased by the previous renters were left behind for the next renters to use. Though there was soap for 3 laundry washes & 3 dishwasher washes it was not enough for 7 people for a week. The bathrooms were fine however the beds were quite hard and I would recommend mattress toppers be added. My husband & I slept on the sofa bed as it was memory foam mattress and much more comfortable to sleep on. If you have a car then parking can be a real issue. Though it is free from 9:00pm to 9:00am after that you have to move it every 2 hours from one zone to another or you can park it in a parkade one block away. Getting around using public transport would be your best option though unfortunately that wasn’t possible for us. Overall The condo worked well for us and as mentioned the location was great.
Stayed 7 nights in Jul 2018
Response from VrboOwner on 1 Aug 2023
We really appreciate your review and detailled comments. Every feedback from our guests help us to grow and offer the best services. For the stay of our guests the towels, bed linen are included. As a courtesy some basic things for cooking, soap, shampoo and toilet paper are provided for the beginning of the stay. Regarding your comments about the beds, unfortunately all the guests have different preferences for mattress firmness. Thank you very much for taking the time to leave us your review. We hope to meet you again very soon!
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Está bien para el precio y la ubicación muy buena, cerca de la estación de Atocha
Stayed 25 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Gran ubicación- todo perfecto

Muy buen apartamento bien ubicado, cerca de estación atocha, amplio, completo, muy buena comunicación con el anfitrión, muy pendientes y con muy buenas recomendaciones. Sin dudarlo regresaría.
Stayed 4 nights in May 2024
Response from VrboOwner on 19 Jun 2024
Estimado Juan: Muchas gracias por su amable comentario. Nos complace saber que ha disfrutado de nuestro apartamento y de su excelente ubicación cerca de la estación de Atocha. Nos alegra que haya encontrado el espacio amplio y bien equipado, y que la comunicación con nosotros haya sido satisfactoria. Apreciamos especialmente sus palabras sobre nuestras recomendaciones y atención. Será un placer recibirle nuevamente en el futuro, sin duda. Gracias por confiar en nosotros y esperamos darle la bienvenida de nuevo muy pronto. Departamento de Calidad.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Anna nous a accueillis et nous a bien informé des particularités concernant l’appartement. Appartement propre et bien tenu. Nous avons vraiment apprécié notre séjour. Endroit bien situé, à côté de la gare de train.
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

👍merci

👍merci beaucoup
Stayed 3 nights in Apr 2023
Response from VrboOwner on 1 Aug 2023
Dear Sonia, thank you for your kind words about your stay at our apartment. It's truly rewarding to know that our attention to detail and outstanding service helped make your experience a memorable one. We look forward to welcoming you back soon. Jose L.H. Campos Quality Department Manager
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

We used the apartment much more than intended!

We had a very good experience at this rental! Soon after we arrived, we both got sick, so needed to stay inside for the majority of the time! Rented it for 5 people, but the others didn’t come due to our illness. We were so thankful to have plenty of space to stretch out in, prepare our meal, etc!
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location and lovely property

Spent a terrific week here. Easy access to grocery store, train station, museums, parks, taxis. Smooth check in. Residents of building very pleasant. Really couldn't be better.
Stayed 7 nights in Apr 2022
Response from VrboOwner on 1 Aug 2023
Dear Gianna, We appreciate your positive comments you shared regarding your recent visit, and we are delighted to know that we were able to meet your expectations. Thank you for choosing our apartment for your stay on this occation, we are looking forward to welcoming you again in the future. Aija T. Quality Department
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location. Nice apartment

I stayed here with Y spouse and 3 kids (ages 11-14). The location was lovely. Gabriella was helpful meeting us during a terrible rainstorm and helping us acclimate to the apartment. The linens were clean and fresh. The apartment was clean. Only cons (and this is so nit-picky) were: the kitchen only had 2 bowls. With 3 kids who all wanted cereal for breakfast, we had to be creative. Also there were sugar ants in the kitchen and bathrooms (a couple in the bedrooms). Nothing major- and I’m certain that it I had reached out to management, these issues would have been addressed immediately. But we were there for only a couple of nights and these were not significant issues. I would absolutely stay here again and would highly recommend this apartment.
Stayed 2 nights in Mar 2022
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, location, listing accuracy

Apartamento maravilloso

El apartamento está fenomenal!! Como en las fotos! Nos alojamos 4 adultos, 3 niños y 1 bebe y nos encantó la casa. Si bien tuvimos incidentes las dos noches del finde que nos quedamos: el viernes dormimos sin persiana en la habitación principal (por estar encajada) y el sábado fue imposible dormir por la fiesta que tenía el vecino, música a tope y muchísima gente en el apartamento de al lado hasta las 3 am…conclusión: el apartamento es ideal pero la estancia puede compliacarse por culpa de los vecinos.
Stayed 2 nights in Jan 2022
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