The host, Luanne, was very satisfactory! We had no communication issues with her at all. The problem was the condition of the house. The musty, stale smell was extreme when we arrived and opened the door. And it stayed present throughout out our stay. The upholstered furniture in the living areA smelled- needed a good cleaning. (When we returned home, we had to wash the clothes we had not worn because the smell had permeated them). The condition of railings were poor- peeling paint, rotten wood, rough planks- one person got a splinter. The bunk bed room had a stained, dirty area rug- when flipped over to use the other side, it was also stained and there was a pile of sand under it. The mattresses were practically flat and were not usable. There was a very rusty, corroded floor vent in the room. The wall air vent in in the dining area had not been vacuumed or cleaned and was filthy. The downstairs was smelly, rusty in parts-we did not use. The toilet in the guest bath had issues with flushing the last two days. I have used VRBO many times- I’m not a complainer by nature and can tolerate most situations. However, I felt compelled to share this info as I do not feel this house is suitable for young children with the rough wood, dirty bunk bed room and musty air. It was disappointing.