Circumstances changed in my trip requiring me to adjust my plans. This included making a late evening, next day reservation at the Tortuga Inn Oriental Suite. Linda provided all the details needed immediately and I knew I had made the right decision. Thank you, Linda! You helped me more than you know! Upon arrival, I was exhausted and came upon Christine (I believe was her name). Christine immediately made me feel welcome and was a much needed blessing to my heart. Linda also provided me a personal request I needed help with upon arrival, for which I was truly grateful. The customer care is above average and the environment is calming and peaceful. I felt welcomed and appreciated. The in room breakfast choices provided were more than your normal choices at a BB room. Cereal, bagels, oatmeal, coffees, teas, apple and orange juices, milk, hot chocolate, breakfast bars, and individual coffee cake snacks- plus the condiments needed accompanying them. All nicely displayed and filled. If you have phone issues, be sure to connect to their WiFi and you should have no further issues (I forgot to do so right away).