The unit we stayed in is tastefully decorated and offers potential for a great experience. However, our stay was marred by issues that were reported to the manager twice but remained unresolved.The washer and dryer are old, rusted, and dirty. The dryer filter is broken, tangling clothes, and it doesn’t work effectively. Several pillow covers, quilts, and matching pillow covers are stained or dirty. Some chairs have unstable legs, posing safety concerns. The second bathroom sink stopper is broken, and the kitchen faucet must have been leaking into a container filled with dirty residue.The second bedroom light fixture needs a bulb replacement, and some ceiling fans are stuck on and can’t be turned off. Beds creak loudly, making sleep uncomfortable. The main bathroom toilet clogs easily despite avoiding toilet paper. The patio door lock is broke. Overall cleanliness was subpar, with multiple areas falling below acceptable standards.Despite staying in over a dozen resorts in this area over 15 years, this was the first time we encountered such neglect and unresponsiveness, even during low capacity season. For a premium-priced unit, basic maintenance and cleanliness should be guaranteed. This unit has potential, but significant improvements are needed to meet guest expectations and justify its cost.