2/10 Terrible
Marion W.
12 Mar 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Beware
I really didn’t want to leave a negative review but was left no option after the host and owner stopped responding to me. Our family arrived after traveling to this house which was not as described- I’m not sure if the owners changed- but the furniture is different, there were no paper towels, toilet paper, soap products, cleaning products, trash bags, etc. The kitchen is very bare and even the shower curtains are basically flimsy plastic. After purchasing what we needed from target, the host contacted back and left some wal mart bags with toilet paper and paper towels around 930 PM. At this point, we noticed a sliding glass door was unlocked and it was where my daughter would be sleeping so we felt uncomfortable all around. When I inquired I would get a few words response but we checked out the next morning at 8 am. I had hoped we would resolve this by getting refunded for our two nights we didn’t stay there; but the host stopped responding and didn’t answer to VRBO either. Do not book here. It is unprofessionally run and not as described. I am still in the process of figuring out how to get a refund and would happily take down this review if the host or owner responded to me. BEWARE. We have 3 kids, were planning on having a great stay going to Disney, and I was really bummed out by the entire situation.
Marion W.
Stayed 3 nights in Mar 2024