Shatzie Rose: Charming Beachfront Indina Pass Home- Sleeps 8, Stunning Views

Hi Michelle, we can assure you that cleanliness has always been of top priority to us. Our cleaners ensure that all hard surfaces are wiped down and disinfected, and our home inspector, who is separate of the cleaning team, does a thorough check behind them before guest arrival. We're sorry to hear that you would not stay again, but we truly hope you were able to enjoy your vacation time with your family in a great beach home and safe environment. We appreciate you staying with us and we wish you the best of luck in the future finding what you are looking for.

We're so glad you and your family had a wonderful stay. This home, along with all of the other homes on our vacation rental program, is treated monthly on the interior and exterior with our pest control vendor. We do apologize if you encountered any crawlies during your visit. We are more than happy to send pest control out to treat again if you contact us and let us know that you're seeing live ones. We did not see any signs of bugs during our inspections on the day of your arrival. If you encounter concerns with the bed spreads please let us know and we will promptly exchange them for you. Shatzie Rose is a well cared for home in an excellent location, and we're so glad you were able to experience this for yourself! Thank you for staying with us.

We greatly apologize about this inconvenience! We were unaware of the construction schedules of the dune renourishment project, and crews should not be working that early per the Gulf County guidelines. This was a project conducted by the State of Florida so information to local citizens was painfully limited. Thankfully this project is now completed.

We're so glad you enjoyed the home with your family! Thank you for the kind words and feedback. We do hope you come back soon!

On the evening of your check in you called us questioning the cleaning procedure of the home stating it didn't look clean. We met you at the property around 7pm to do a walkthrough together and you agreed the house looked clean, however you were not happy with the condition of the couch and dining room chairs. It's disappointing to see that you reviewed the property as dirty after we physically looked at the property in person together that evening and your family agreed all was ok after discussion. Additionally, the beaches never closed down for public use. The only period in which the county shut down our beaches was in April and May for several weeks. However, on the extreme rare case that the beaches were to be shut down then you could always kayak in our calm and pristine bay nearby! The home owner has ordered all new living room furniture and dining room furniture to update the home, and we discussed in person that we're waiting on it to arrive for install. Thank you for your recommendations, Sarah. In our attempts to solve any problems with you together, as well as checking in with you during the week, we did hope for a better review from you. We apologize for any inconveniences.