6/10 Okay
Danielle M.
6 May 2025
Liked: Cleanliness, location
Disliked: Check-in
Overall Satisfactory, Minor Disappointments
We are a low maintenance family so we were not expecting perfection, but some minor disappointing moments presented themselves:1. passcode to enter was never sent to me earlier in the day, I didn't check because we were at Disney all day. When we pulled up at 11pm I looked everywhere and couldn't find the passkey to get into the property. I had to contact owner at 11pm to ask for the code, which she thankfully was able to provide within 10 minutes of inquiring, and she apologized that the code wasn't sent at 2pm as originally stated. I'd advise just triple checking the code is sent prior to arriving late at night with a van full of tired kids. 2. We lost wifi connection mid-stay, router was not unplugged but we were unable to connect at all after that initial night. 3. listing advertises a double sofa bed in the living room. it's actually just 2 sofas, they didnt convert into beds. thankfully kids will sleep anywhere. But there were no extra sheets to give them (closet has a box labeled "extra twin sheets" but box was empty). I feel the house more truthfully sleeps 6.4. master bedroom has big jacuzzi tub, but plug didn't work, so didn't try to utilize it. Again, I never leave reviews because I know everyone is trying their best. I just want the future families to have this info so they can think through if this house is actually going to meet their family's needs. We have children with autism so small disappointments and discomforts become big problems in their world.
Danielle M.
Stayed 2 nights in May 2025
