The property we rented was grossly misrepresented, and its conditions were unacceptable. Upon arrival, we encountered multiple issues: the pool was dirty and unusable, the stairs were broken and unsafe, and the advertised WiFi did not work, which was critical as three of our guests were on a working vacation. Additionally, the cellular signal was poor, making the situation worse. The listing promised a hot tub and a half bath, but neither existed. There was also an active beehive over the seating area, bees inside the house, and a non-functional grill. Other issues included a full bed where a queen was advertised, one fewer bed than expected, an oven that took over an hour to heat, and an overall shabby house that did not match the advertised photos. The backyard garbage was overflowing with a strong odor, and the neighbors acted hostile, staring and taking photos.
The owner attempted to address some issues, but with no guarantee of working WiFi or a grill, and he made the bee situation worse by spraying insecticide, which drove the bees into the house. Our daughter is allergic to bees, making the situation even more dangerous. We later learned that the property owner lacked the required rental permit and that Westhampton mandates a minimum two-week stay, but we rented for just three nights.
Due to these issues, we were forced to leave the property within three hours of arrival.
The owner said he would provide a refund and then refused.