Rossmoyne holiday lettings

When we checked in our first impression was that I could smell rodents. I looked around the property, and whilst on the surface it looked clean and tidy, it is in need of a major deep clean, especially the kitchen floor, light switches skirting boards etc… Just under the sofa, I found a rodent dropping. We messaged the host and she offered to book pest control, and another clean which we accepted. The next day, the clean had taken place, lots of air fresheners fitted. Later that day I found another dropping on the kitchen worktop. We had busy days scheduled at Disney and universal, so we informed the host again but continued our stay. Traps had been set under the house, so I hoped there would be no more issues and that it was old. Other problems we had were the air con really not working, a technician came out twice, but it never stayed working after he left, and got up to 81’f. Also ants in the kitchen, which was another pest man visit. The doors have gaps under them so the house isn’t pest proof. The final straw was coming home after an amazing day at Disney, to a rat on the kitchen worktop. The host did insist they hadn’t had issues before, so hopefully they get on top of it for future guests. I have to say, the pool area is really special, the orange and lemon trees are so pretty and with the heating on the kids loved it. The area felt very safe and peaceful, the host was super responsive, but good customer service couldn't counteract the negatives this time.